Valutazioni basate su 78 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
87% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,8 Servizio e personale
3,8 Comfort in camera
4,0 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificato da Ann Arbor, Michigan, USA

Nice hotel with friendly staff and good location

Data di pubblicazione: 30-giu-2014
I pro: clean, reasonable rates, close to restaurants and mall. Convenient access to the Airport highway.
I contro: Include a breakfast with the room.
Posizione: At least a couple of outstanding restaurants within waking distance. Amman Mall is literally across the street with variety of stores.
This is no luxury hotel but the cleanliness, friendliness of staff, availability of internet service, and closeness to eating and shopping establishments is notable. I have stayed there before and will continue to do so in the future.
Commenti Hotel
31-ago-2014 di Abdelelah Shurbaji, Hotel
Dear Guest We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelelah Shurbaji Front Office Manager
4 su 5
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per Tutti
di un viaggiatore verificato

next to a mini mall

Data di pubblicazione: 15-mar-2014
across the street is a mini mall with a food court
Commenti Hotel
15-mag-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
3 su 5
Consigliato
per Altro
di Exploring girl

Safe Location bad breakfast.

Data di pubblicazione: 12-mar-2014
I pro: I liked the location, I felt safe with the metal detector at the entrance. I like the free nescafe/tea for the am.
I contro: The restaurant needs improvement and cleaning. House keeping could be more respectful with noise. More attention to properly cleaning room.
Posizione: About 15 minutes from the largest mosque in the city, the roman amphitheater and downtown not far from airport. Beside a great fallafal restaurant.
Safe location for lone female traveler. Only 2-3 JD for taxi to downtown. I have stayed at other Ibis hotels throughout UK/Europe and the room was basically what I expected. It should be said that the breakfast was not only extreamly overpriced but most of it looked like it had been sitting out for a long time/repulsive. Even the fruit (apples and oranges... Usually a safe bet... Were clearly old and on their way out. My towels had that moldy smell like they had been left in the washing machine too long... After getting replaced the next day they still smelled sour. House keeping starts tending to rooms in the early am. (7:30/8am). They were really loud... and after speaking to someone else on my floor we laughed about the early wake up call. With that said, I would still recommend hotel. I felt safe, not far from airport or most sights downtown.
Commenti Hotel
13-apr-2014 di Abdelelah Shurbaji, Hotel
Dear Guest On Behalf of ibis Amman Team I would like to thank you for taking the time to review our Hotel. We are happy to hear that you enjoyed our facilities and services during your stay with us. Your kind words about our hotel are much appreciated. Thank you again and we look forward to welcoming you back soon.
1 su 5
di un viaggiatore verificato

The bad beats the good at this hotel

Data di pubblicazione: 10-mar-2014
I pro: Nice Cleaning and reception staff. Generally clean. quick checkin
I contro: Security company used at site definitely need to be replaced. Security gate and entrance need redesgin. Annoying security, they come across as nosy.
I gave a Terrible rating because the first impression is really bad, a stupidly designed entrance, the security gate and staff are extremely ridiculous, in short a security supervisor called me stupid and told me to shutup, the entrance driving into the hotel is a traffic risk, extremely dangerous especially with the incompetent security staff handling the gate. to be fair, cleaning people very friendly and do a great job, reception staff as well, management needs improvement and certainly need to work on a number of issues at the hotel, some related to bad shower drainage. Management are good at listening but bad at taking action which is pointless.
Commenti Hotel
15-mag-2014 di Abdelelah Shurbaji, Hotel
Thank you for taking the time to tell us about your experience at Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. I thank you again for sharing your experience with us as your comments are very valuable to us in order to improve our services. I hope to welcome you again shortly in our hotel.
3 su 5
Consigliato
di Rabea da Libya

No service

Data di pubblicazione: 12-feb-2014 su Hotels.com
The hotel overall was good very close to everything, however the rooms is very small (typical ibis room size) and bath room just inside the room, and no baggage service at hotel
Commenti Hotel
16-mag-2014 di Frank, Hotel
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 su 5
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di walid da sha, pr

Nice near mall and resturant

Data di pubblicazione: 23-gen-2014
room was hot there no ac i turn off so the room be cool
Commenti Hotel
16-mag-2014 di Abdelelah Shurbaji, Hotel
Thank you for taking the time to tell us about your experience at the ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4 su 5
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di Abraham da Sydney

Data di pubblicazione: 5-gen-2014
The rooms are clean and well-maintained. Hot water at all times, although it cools down a little by night time. Good WiFi access and best of all, it's free. A shopping centre lies conveniently across the road with its own food court if hotel food seems a bit dear. The hotel is also a short walk away from Madinah Munawarah St and Gardens St, both of which house a variety of different shops ranging from sweets and food to money exchange services.
Commenti Hotel
16-mag-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 su 5
Consigliato
per Viaggio con gli amici
di un viaggiatore verificato

Very reasonable for the price

Data di pubblicazione: 24-nov-2013 su Hotels.com
Clean, helpful staff, no frills, but very comfortable.
4 su 5
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di Steve da Kuwait

Good Location.

Data di pubblicazione: 26-ott-2013
I pro: Lots of nice amenities close by.
I contro: New furniture in lobby and new carpets in rooms.
Posizione: Discount mall and great restaurant on the same block.
The hotel is in a good part of town. There is a shopping mall just across the street and some wonderful restaurants within walking distance. The hotel itself is nice. The hotel lobby is generally new looking and the rooms have a modern appeal to them. However, it is getting near the time to replace the hotel lobby furniture as the wear is showing as is the wear in the carpet in the rooms. The staff was very nice and helpful. Overall, I am pleased with my stay at the IBIS (although most of the time I was taking tours to Petra, Jerash, etc - so only needed a rest stop).
5 su 5
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di Eisa da Kuwait

Excelentooo :)

Data di pubblicazione: 18-ott-2013
Very nice and very good stay at Ibis Hotel, you will be in centre of every thing in the city. Have a good stay have a Ibis :)