Valutazioni basate su 81 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
88% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,8 Servizio e personale
3,9 Comfort in camera
4,0 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Tutti
di Nos da Roma

Personale cortese, ma professionalità migliorabile

Data di pubblicazione: 13-feb-2014
I pro: Pulito. Wifi gratuito Vicino ad ottimo ristorante con cucina libanese ed italiana
I contro: La professionalità del personale, forse perché piuttosto giovane ed alle prime esperienze di lavoro?
Posizione: L'albergo è di fronte ad una Mall, dove si trova un poco di tutto, e ad un McDonald. Uscendo, duecento metri sulla destra, c'è un ottimo ristorante.
E' un buon hotel, forse tra i migliori della sua categoria. Il personale è mediamente giovane, disponibile e cortese.
Commenti Hotel
16-mag-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Rapporto qualità - prezzo assolutamente superiore

Data di pubblicazione: 19-mar-2013
Ottimo hotel che mantiene le aspettative; in rapporto al prezzo e' fantastico. Personale molto gentile e disponibile.
5 su 5
Consigliato
per Famiglie
di Susanne da Bologna, Italia

Albergo nuovo, elegante, pulito, parte settentrionale di Amman

Data di pubblicazione: 8-gen-2011
Dall'aeroporto sono circa 45 km (30 min. nel ns. caso, ore 02), 20 JD.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Saudi Arabia

Nice location , nice staff but poor furnish

Data di pubblicazione: 11-ott-2014
I contro: Bathroom towels are in a sorry situation although the towels smells clean but their color turn to gray and look like dirty and weared in found one to
Posizione: nice mall , some restaurants in the area , show rooms for cars , home appliances and furniture and other retailers.
I would like to stress on the outstanding points and then to the weakness points. 1. the hotel staff are all friendly and professional from front desk to waiters in the bar and restaurant they offer nice food and outstanding performance. 2. The security staff also very nice and helpful but punctual at the same time . 3. two quality issues I noticed : Bathroom towels are in a sorry situation although the towels smells clean but their color turn to gray and look like dirty and weared in found one towel in my room a number of holes , it seams like normally washed in hard water I quess the hotel need water softener at least. the wooden closet inside looks very old and huge scratching in the bottom of the closet.
3 su 5
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di un viaggiatore verificato da Qatar

Nice location

Data di pubblicazione: 8-ott-2014
Very helpful staff , perfect location Room designed for Quine bed not double bed ( they just seperate the two bed) no space to walk inbetween the bed
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 28-set-2014
Pleasant and comfortable.....close to everything with free wifi and valet parking
5 su 5
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per Tutti
di un viaggiatore verificato da Ann Arbor, Michigan, USA

Nice hotel with friendly staff and good location

Data di pubblicazione: 30-giu-2014
I pro: clean, reasonable rates, close to restaurants and mall. Convenient access to the Airport highway.
I contro: Include a breakfast with the room.
Posizione: At least a couple of outstanding restaurants within waking distance. Amman Mall is literally across the street with variety of stores.
This is no luxury hotel but the cleanliness, friendliness of staff, availability of internet service, and closeness to eating and shopping establishments is notable. I have stayed there before and will continue to do so in the future.
Commenti Hotel
31-ago-2014 di Abdelelah Shurbaji, Hotel
Dear Guest We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelelah Shurbaji Front Office Manager
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

next to a mini mall

Data di pubblicazione: 15-mar-2014
across the street is a mini mall with a food court
Commenti Hotel
15-mag-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
3 su 5
Consigliato
per Altro
di Exploring girl

Safe Location bad breakfast.

Data di pubblicazione: 12-mar-2014
I pro: I liked the location, I felt safe with the metal detector at the entrance. I like the free nescafe/tea for the am.
I contro: The restaurant needs improvement and cleaning. House keeping could be more respectful with noise. More attention to properly cleaning room.
Posizione: About 15 minutes from the largest mosque in the city, the roman amphitheater and downtown not far from airport. Beside a great fallafal restaurant.
Safe location for lone female traveler. Only 2-3 JD for taxi to downtown. I have stayed at other Ibis hotels throughout UK/Europe and the room was basically what I expected. It should be said that the breakfast was not only extreamly overpriced but most of it looked like it had been sitting out for a long time/repulsive. Even the fruit (apples and oranges... Usually a safe bet... Were clearly old and on their way out. My towels had that moldy smell like they had been left in the washing machine too long... After getting replaced the next day they still smelled sour. House keeping starts tending to rooms in the early am. (7:30/8am). They were really loud... and after speaking to someone else on my floor we laughed about the early wake up call. With that said, I would still recommend hotel. I felt safe, not far from airport or most sights downtown.
Commenti Hotel
11-ott-2014 di Abdelelah Shurbaji, Hotel
Dear Guest On Behalf of ibis Amman Team I would like to thank you for taking the time to review our Hotel. We are happy to hear that you enjoyed our facilities and services during your stay with us. Your kind words about our hotel are much appreciated. Thank you again and we look forward to welcoming you back soon.
1 su 5
di un viaggiatore verificato

The bad beats the good at this hotel

Data di pubblicazione: 10-mar-2014
I pro: Nice Cleaning and reception staff. Generally clean. quick checkin
I contro: Security company used at site definitely need to be replaced. Security gate and entrance need redesgin. Annoying security, they come across as nosy.
I gave a Terrible rating because the first impression is really bad, a stupidly designed entrance, the security gate and staff are extremely ridiculous, in short a security supervisor called me stupid and told me to shutup, the entrance driving into the hotel is a traffic risk, extremely dangerous especially with the incompetent security staff handling the gate. to be fair, cleaning people very friendly and do a great job, reception staff as well, management needs improvement and certainly need to work on a number of issues at the hotel, some related to bad shower drainage. Management are good at listening but bad at taking action which is pointless.
Commenti Hotel
15-mag-2014 di Abdelelah Shurbaji, Hotel
Thank you for taking the time to tell us about your experience at Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. I thank you again for sharing your experience with us as your comments are very valuable to us in order to improve our services. I hope to welcome you again shortly in our hotel.