Valutazioni basate su 429 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
90% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,4 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificatoda Alaska

Captain Cook needs help!

Data di pubblicazione: 2-mar-2015
I pro: Nice employees!
I contro: Management.
Posizione: Great location!
It took an hour to find bottled water upon our arrival. The lady in the lobby shop was out and no vending machines. No water in the rooms. YUCK! Parking is expensive! Two of three elevators in tower three were down, waited ten minutes for an elevator. Couldn't rent a movie from our first room. Sent up an 'engineer' still not working. Moved us to a room right next to the elevator. Guess what was working all night! The elevator right next to our room. I use to LOVE the Cook. A gorgeous hotel, but not managed well. They,re getting really cheap. Nice folks working there.
4 su 5
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di un viaggiatore verificato

Great location

Data di pubblicazione: 20-feb-2015
I pro: Location and the concierge
I contro: guestrooms are being updated and they are in need of the upgrade.
Posizione: Awesome location and good restaurants within walking distance.
Staff is excellent especially Brian the concierge. The only problem we encountered was a party across the hall until 3 in the morning. We called Security and they responded but just with a can you please hold it down. I was never asked on check out if my stay was alright or any follow up from my noise complaint.
5 su 5
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di un viaggiatore verificatoda Palmer, AK

Anniversary Getaway

Data di pubblicazione: 19-feb-2015
Very pleasing! Stayed one night! Room Service was available and timely.
3 su 5
di un viaggiatore verificatoda Eugene

Nice place, but no parking???

Data di pubblicazione: 17-feb-2015
I thought the hotel was nice, but when you spend $200 for one night and then they want to charge you $20 for parking? I thought that was pretty awful. Had to run downstairs at 9am to feed the meter. So much for a relaxing first morning of vacation.
2 su 5
di un viaggiatore verificatoda anchorage

Captain cook

Data di pubblicazione: 16-feb-2015
The hotel was overall nice. What has me extremely upset is all the extra charges that were supposed to be included. The hotel charged me $20 a day to park in the garage and the would not honor the free breakfast since I booked through Expedia! Extremely upset and will never return to this hotel.
5 su 5
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di un viaggiatore verificatoda Oregon

Great downtown location.

Data di pubblicazione: 11-feb-2015
The reason for the 4/5 rating is I had reserved two rooms for 5 days. On the second night the party in the second room could not access their room with their key. They had to go front desk and had to change rooms. Sounds like the recordkeeping on your end got messed up and we suffered for it. Other than that the hotel was Great.
5 su 5
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di un viaggiatore verificatoda White City, OR

Best Hotel in Anchorage

Data di pubblicazione: 8-feb-2015
I pro: Location and views
I contro: Not a thing
This establishment is over 35 years old but has been updated over the years. The rooms have great views, a small fridge, and cable TV. The downtown location is close to a number of restaurants and tourist shops. It is a bit pricey but well worth it if you're looking for a top notch hotel.
4 su 5
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di un viaggiatore verificatoda seattle

An Anchorage classic (is that an oxymoron??)

Data di pubblicazione: 31-gen-2015
I've been staying at the Hotel Capt. Cook since the 1980s. In many ways the place hasn't changed at all over the years. It is maintained in excellent condition and the restaurant facilities and guestrooms have been updated periodically to keep them clean and up-to-date. I only stayed one night this time and had late-night drinks in the Whales Tail bar – which is now really nice sports/wine bar.
5 su 5
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di un viaggiatore verificatoda White City, OR

Best Hotel in Downtown Anchorage

Data di pubblicazione: 30-gen-2015
I pro: The hotel has dining facilities until late at night, room service is available until midnight, and a full breakfast is available from 6:00 am.
I contro: Not a single thing. The hotel is well managed and continues to be the best hotel in downtown Anchorage. It has partnered with the Voyager Hotel.
The Hotel Captain Cook has been around for over 35 years. It has a great location. The hotel has been upgraded over the years so it remains in excellent condition. The food is great at the various restaurants on-site and the staff is always available to help.
2 su 5
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di un viaggiatore verificato

okay

Data di pubblicazione: 23-nov-2014
We found a woman's use false eyelash in our bedding the first night we were there. Didn't report it, but hopefully it doesn't happen again. This hotel is one where my family stays, so I would hope we don't get scared off again.