Valutazioni basate su 1.139 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
89% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
4,0 Servizio e personale
3,8 Comfort in camera
3,6 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Mount Royal hotel banff

Data di pubblicazione: 24-mar-2015
I pro: Location
I contro: The state the hotel is in.
Posizione: Right in the middle of the high street.
The hotel staff are one big team could not ask for any better. The hotel needs lots of money spent on it. The place is shabby. The staff seems to hold on to every complaint and sort it out they r true troopers. But the hotel needs lots done to get it back to a 3 star. It's sad because it is a prime location, they have to stop looking at there location and make this hotel more liveable and safe for there guest.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Very good location.

Data di pubblicazione: 23-mar-2015
I pro: location
I contro: Prepare the rooms for the number of registered guests.
Good location, pleasant hotel staff. However, guests in their rooms can hear people walking, talking, running along the corridors. Also, the rooms should be prepared based on the reservation made. I reserved 3 rooms with 10 people in total yet the towels, toiletries, and amenities were only good for double occupancy. I called housekeeping and nobody answered. It went to voice mail so I left a message. After some time, nobody called nor came for the towels I asked for so I decided to go to Front Desk to ask for some towels and told that I left a message in Housekeeping. I was informed that Housekeeping was closed for the day. So it meant that my request will be attended to the following day. Other than this, the stay was pleasant.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Cold Lake, AB

convenient

Data di pubblicazione: 13-mar-2015
Old hotel with some room upgrades. Can get noisy at night because it is on the main drag(request room on back of hotel if this bothers you). Conveniently located if you want to walk around Banff downtown. Parking is a bit of an issue.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

City hotel on the main street

Data di pubblicazione: 6-mar-2015
I pro: Nice situated in the center of the town
The hotel is o.k. In connecting with the price. It's a little bit noisy. The earprotectors are welcome you on the table but we didn't need them. The heating didn't work at our room so we call'd the reception. They should send someone but he didn't came along. It was ten o'clock in the eventing. The next day they served is a free breakfast instemde. Very Nice.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Toronto

Nice hotel, great location

Data di pubblicazione: 5-mar-2015
I pro: Great location
I contro: A miror on the elevator would be a plus, but it 's not necessary.
Posizione: Great location close to everything
The hotel is well located in Banff Downtown. Most activities have a bus pickup system (literally 5m behind the hotel) so a car is not needed. Staff know the city and the place to eat and other recommandation. The view on the tunel montain is really nice and having the natural sunlight wake you up is amazing.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda LA

Great hotel, fantastic staff & location.

Data di pubblicazione: 25-feb-2015
I pro: STAFF!
I contro: Mini-fridge in room.
Posizione: Entire town is at your fingertips.
For the money this place is the best in Banff! Highly recommend.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Golden, BC

Old fashion hotel with amazing architecture

Data di pubblicazione: 25-feb-2015
I pro: It was so central.
I contro: Renovated bathrooms - they look like were an after thought.
Posizione: Shop, museums, hot springs, restaurants
It is very central to everything. I had to laugh at the complementary ear plugs ! It was great to know our hotel staff had thought of everything!
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 24-feb-2015
It was clean and nice.And the location of this hotel is fantastic. Very easy to take a bus to Ski resort. Just go behind the hotel.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 23-feb-2015
The room we received was a 5 min walk from the front desk. Furthermore we had a large amount of luggage which we use a cart for, half way to our room there were a set of stairs. We had to take our luggage off the cart and make multiple trips to our room as there was no alternate way to wheel the cart. The bath tub back up with water while showering. The water was luke warm. The curtains had stained food on them, as well multiple black bugs in the seams of the shears. The location is prime! The staff were friendly, the bed was comfortable. Nothing further.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda RD

Decent hotel with wonderful location

Data di pubblicazione: 22-feb-2015
The hotel has a very nice mood surrounding it. It's situated in the heart of the city. The location itself of this place is very prime. The only issue I had was a unhygeic towel that I noticed and a small red blanket with dust on it. Other than that the hotel is pure bliss