Valutazioni basate su 273 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
92% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,5 Servizio e personale
4,3 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Salisbury, United Kingdom

Wonderful Autumn break

Data di pubblicazione: 1-dic-2014
I pro: Fabulous terrace with outdoor pool, free use of the gym & sauna and various spa treatments can be purchased.
I contro: Nothing - the hotel is about to undergo some refurbishment in some areas but there was nothing we could see that needed improvement.
Posizione: Wonderful restaurants nearby and within Cannes. Vesuvio restaurant, very good food and convivial atmosphere and we also love Au Poisson Grille.
Live music in the bar each evening and exceptional food served in both the restaurants. We were delighted to be given a free upgrade on arrival and had the most wonderful spacious room with huge comfy sofa & chairs. Nothing too much trouble for the staff running this hotel - will definately stay again. We loved it!
Commenti Hotel
3-dic-2014 di Romain Persic, Hotel
Dear guest, First of all we would like to thank you for taking the time to share your experience with us after your stay at the Grand Hyatt Cannes Hotel Martinez. We are delighted to read about your satisfaction, we will share your comments with our team. Again, we wish to thank you for your feedback and we are looking forward to welcoming you back to the Hotel Martinez. Sincerely. Romain Persic Guest Relations Manager
5 su 5
Consigliato
per Coppie
di un viaggiatore verificatoda Milano

ottimo albergo di fronte al mare sulla croisette

Data di pubblicazione: 21-ott-2014
I pro: la qualità del servizio e la prontezza dei servizi di facchinaggio
Posizione: forse è la posizione piu`bella di Cannes
si è trattato della permanenza di un giorno come tappa di un viaggio dalla Spagna verso Milano: è stata una breve sosta piacevole di relax con bel tempo nonostante fosse il 10 ottobre
Commenti Hotel
31-ott-2014 di Romain Persic, Hotel
Dear guests, We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the Hotel Martinez. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to the pleasure of welcoming you back to the Grand Hyatt Cannes Hotel Martinez. With all our very best regards. Romain Persic Guest Relations Manager
4 su 5
Consigliato
di un viaggiatore verificato

Data di pubblicazione: 22-set-2014 su Hotels.com
Vi er generelt godt fornøyd
Commenti Hotel
20-ott-2014 di Romain Persic, Hotel
Dear guests, We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the Hotel Martinez. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to the pleasure of welcoming you back to the Grand Hyatt Cannes Hotel Martinez. With all our very best regards. Romain Persic Guest Relations Manager
5 su 5
Consigliato
per Coppie
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 21-set-2014 su Hotels.com
3 su 5
Consigliato
di Ilanada Melbourne

Disappointing

Data di pubblicazione: 19-set-2014 su Hotels.com
Famous name but nothing else . It was disappointing that after spending over $1,000 for one night , we felt that there was no value for money . The room was very small overlooking a railway line and some roofs, as the hotel was booked out and nothing else was available . Paint peeling and very old fashioned swimming pool and average service. The beach was very nice but again service was pretty average.
Commenti Hotel
20-ott-2014 di Romain Persic, Hotel
Dear Ilana First of all we would like to thank you for taking the time to leave a review. We took notes from your comments and shared it with our team. Please accept our apologies for not having fullfilled your expectations and rest assured that the comfort and satisfaction of our guests remains our top priority. Regarding the size of the room, kindly note that this information appears clearly on our website. As for renovations at the property, please note that Hyatt is fully aware of the need for renewal and started a refurbishment program last year, a full and extensive refurbishment will start this winter and will last for the next three years in order to renovate all of our rooms and facilities. Once again we would like to thank you for your feedback. We sincerely hope to have the pleasure to welcome you back to the Grand Hyatt Cannes Hotel Martinez to show you our improvements. Best regards. Romain Persic Guest Relations Manager
4 su 5
Consigliato
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 19-set-2014 su Hotels.com
3 su 5
di un viaggiatore verificatoda Rotterdam

Goede locatie.

Data di pubblicazione: 16-set-2014
I pro: Locatie, personeel
I contro: renoveren
Ardig, service gericht personeel. Edoch hotel is vergane glorie; heeft dringend een "make over" nodig. Het aan het hotel verbonden 2** restaurant is geen aanrader.
Commenti Hotel
20-set-2014 di Romain Persic, Hotel
Dear guest, First of all, we would like to thank you for taking the time to leave a review. We have taken notes from your comments and shared it with our teams. Regarding the renovations at the property, please note that Hyatt started a refurbishment program last year, a full and extensive refurbishment will start this winter and will last for the next three years in order to renew all of our rooms and facilities. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We thank you for your understanding and for helping us to improve the quality of our service. We hope to have the pleasure to welcome you again at the Hotel Martinez. Best regards. Romain Persic Guest Relations Manager
5 su 5
Consigliato
per Viaggiatori per affari
di Patrick Tda region bordelaise

Le Top du top

Data di pubblicazione: 13-set-2014 su Hotels.com
Je ne pensais plus qu'on puisse avoir un service au top niveau en France et bien je me trompais . Le service d'un tel hotel fait plaisir à voir . L'hotel est sublime , idéalement placé avec du personnel au top niveau dans tous les services . Ca motive à bloc de voir qu'on peut arriver à la perfection ...
Commenti Hotel
22-nov-2014 di Romain Persic, Hotel
Cher Patrick, Nous tenons à vous remercier d'avoir pris le temps de partager votre expérience à l'Hôtel Martinez. C'est pour nous un réel plaisir de lire vos commentaires. Nous ne manquerons pas d'en faire part à l'ensemble de nos équipes. Soyez assuré que le confort et la satisfaction de nos clients sont nos priorités. Nous espérons sincèrement vous revoir à l’Hôtel Martinez. Nous vous prions de croire en nos salutations les plus respectueuses. Romain Persic Guest Relations Manager
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda 51150

Belle experience

Data di pubblicazione: 8-set-2014
I pro: sa situation plage et centre ville en même temps
Accueil Parfait, Plage, personnel, proximité centre ville et services au top ! .......
Commenti Hotel
15-set-2014 di Romain Persic, Hotel
Cher clients, Nous aimerions tout d'abord vous remercier d'avoir pris le temps de partager votre expérience au Grand Hyatt Cannes Hôtel Martinez. C'est un réel plaisir d'apprendre que votre séjour fut agréable. Nous ne manquerons pas de partager cette information avec nos équipes. Nous tenons à vous assurer que le confort et la satisfaction de nos clients sont notre première préoccupation et vous remercions de nous avoir fait part de vos observations qui contribuent à l’amélioration de nos prestations. Nous espérons sincèrement vous revoir au Grand Hyatt Cannes Hôtel Martinez. Nous vous prions de croire en nos salutations les plus respectueuses. Romain Persic Guest Relations Manager
2 su 5
Consigliato
di Mohda LA

It is not worth the money.

Data di pubblicazione: 1-set-2014 su Hotels.com
room 609 , it seems the ceiling was leaking as ti was stained and wet, there was a bug in the room the furniture is cheap and old.
Commenti Hotel
8-nov-2014 di Romain Persic, Hotel
Dear guest, We thank you for taking the time to share your experience at the Grand Hyatt Cannes Hotel Martinez. We have taken notes from your comments and shared it with our team. We are sorry to read that the room was not up to your expectations and can assure you that Hyatt has taken in consideration those points for our future renewal of the hotel. A complete refurbishment of the hotel and its facilities will start this winter. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We thank you for your understanding and for helping us to improve the quality of our service. We hope to have the pleasure to welcome you again at the Hotel Martinez. Best regards. Romain Persic Guest Relations Manager