Valutazioni basate su 782 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
96% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Things to work on for a better stay experience

Data di pubblicazione: 23-mar-2015
I pro: The staff and shuttle service
I contro: Fitness center could use a treadmill. The hot tub's temperature was mild and could be higher as well as the jet power.
Posizione: Very close to the OC Fair and great selection of food around the vacinity. Easy access to freeway
Firstly, the staff and complimentary shuttle service is highly appreciated. The bartenders and waiters in the restaraunt were really friendly. The downside of the stay was that the bathtub drain was clogged and there was left over dirty laundry (prior guest's socks) found on the floor of the room. The fitness center could use a treadmill. The hot tub jets were weak and the temperature was not warm enough.
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 17-mar-2015
Pretty messed up to charge 10 dollars for parking and not disclosing prior
5 su 5
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di un viaggiatore verificato

Beautiful place

Data di pubblicazione: 14-mar-2015
Very nice! Nice to have resturant and bar on site, will definitely return
1 su 5
di un viaggiatore verificatoda Los Angeles, CA

TERRIBLE STAFF!

Data di pubblicazione: 27-feb-2015
The staff did not record or put into the system my wake-up calls properly EVER. As a result, I was late to my morning meetings. After the first day the shift manager apologized but did nothing to correct it as it happened again the next day! I wouldn't suggest the food from their Room Service/ Fireside Lounge as it was overpriced and the meat was bland or tasted rubbery. Definitely an overall FAIL!
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 3-feb-2015
Got a room facing the street. The sound insulation was inadequate. Although the windows were closed, it sound like it was open. Lots of noise.
4 su 5
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di un viaggiatore verificato

Just what we needed!

Data di pubblicazione: 22-gen-2015
I have never ever written one of these, but I am this time because we had such a great experience! We booked last minute trying to take advantage of grandparents in town so we could get away. Costa Mesa, not that exciting, but we didn't care as much about the location as the hotel, since a lot of sleep and relaxation were on the agenda. Checked in and were given an upgrade (I mentioned we were getting away from our little one, think that probably helped!), room was spot on. Clean, stylish enough, recently re-done (the outside of the hotel is definitely dated but room wasn't). Bathroom was spotless, bed was huge and super-comfy (that's where we spent most of our time!), great linens and pillows. Worth mentioning there's no mini-bar or fridge in the room, but when I asked at the front desk for an extra ice bucket to keep my pumped milk cold, they sent up a mini fridge at no charge. GREAT service, thank you!
4 su 5
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di un viaggiatore verificato

Comfy and clean place to stay!

Data di pubblicazione: 17-gen-2015
This was where we chose to spend our anniversary night as I needed to stay close to my work. Just over the freeway from South Coast Plaza. Very comfy bed and pillows. The only room complaint I have is the air system. They have one of those that heats up with the heater, then cools back down with the AC.... Back and forth all night. I'm a heavy sleeper so I don't care as much but a light sleeper might. The hotel is nice also because they have a bar. Always a bonus!
4 su 5
Consigliato
per Coppie
di Cathy

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 26-dic-2014 su Hotels.com
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

All About the Shower

Data di pubblicazione: 15-dic-2014 su Hotels.com
Would have liked a fridge in the room to keep beverages cold but other than that everything was great. The shower head was absurd and worth the stay in its own right.
5 su 5
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per Viaggiatori per affari
di Jeffda Modesto, CA

Great value

Data di pubblicazione: 5-dic-2014 su Hotels.com
Everything was superb about my hotel stay at the Crown Plaza. Stayed here a day before the conference, wish I would have booked this hotel for the week instead of the conference location hotel.