Valutazioni basate su 790 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
96% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 21-apr-2015
Clean, loved the bathroom/shower. Great location. Overall good experience
4 su 5
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di un viaggiatore verificatoda r

the room!

Data di pubblicazione: 14-apr-2015
The room was great. Staff was not so friendly when we arrived and took forever to check in. Husband and I were at the front desk waiting to check in and they took care of other guests that arrived after us
4 su 5
di un viaggiatore verificatoda j

Small quaint quiet amazing breakfast

Data di pubblicazione: 8-apr-2015
Overall good experience encountered a few mistakes with the room (we were given wrong room initially )and we paid for breakfast ahead of time that wasn't communicated to the hotel but staff was quick to correct all mistakes made. Small hotel but nice and clean.
4 su 5
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Business trip

Data di pubblicazione: 30-mar-2015
Staff was wonderful Restaurant was pleasantly nicer than expected-- food was good Over the hotel is just older and needs a facelift. Location is great!! Parking is great.
3 su 5
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Things to work on for a better stay experience

Data di pubblicazione: 23-mar-2015
I pro: The staff and shuttle service
I contro: Fitness center could use a treadmill. The hot tub's temperature was mild and could be higher as well as the jet power.
Posizione: Very close to the OC Fair and great selection of food around the vacinity. Easy access to freeway
Firstly, the staff and complimentary shuttle service is highly appreciated. The bartenders and waiters in the restaraunt were really friendly. The downside of the stay was that the bathtub drain was clogged and there was left over dirty laundry (prior guest's socks) found on the floor of the room. The fitness center could use a treadmill. The hot tub jets were weak and the temperature was not warm enough.
4 su 5
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Data di pubblicazione: 17-mar-2015
Pretty messed up to charge 10 dollars for parking and not disclosing prior
5 su 5
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Beautiful place

Data di pubblicazione: 14-mar-2015
Very nice! Nice to have resturant and bar on site, will definitely return
1 su 5
di un viaggiatore verificatoda Los Angeles, CA

TERRIBLE STAFF!

Data di pubblicazione: 27-feb-2015
The staff did not record or put into the system my wake-up calls properly EVER. As a result, I was late to my morning meetings. After the first day the shift manager apologized but did nothing to correct it as it happened again the next day! I wouldn't suggest the food from their Room Service/ Fireside Lounge as it was overpriced and the meat was bland or tasted rubbery. Definitely an overall FAIL!
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 3-feb-2015
Got a room facing the street. The sound insulation was inadequate. Although the windows were closed, it sound like it was open. Lots of noise.
4 su 5
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Just what we needed!

Data di pubblicazione: 22-gen-2015
I have never ever written one of these, but I am this time because we had such a great experience! We booked last minute trying to take advantage of grandparents in town so we could get away. Costa Mesa, not that exciting, but we didn't care as much about the location as the hotel, since a lot of sleep and relaxation were on the agenda. Checked in and were given an upgrade (I mentioned we were getting away from our little one, think that probably helped!), room was spot on. Clean, stylish enough, recently re-done (the outside of the hotel is definitely dated but room wasn't). Bathroom was spotless, bed was huge and super-comfy (that's where we spent most of our time!), great linens and pillows. Worth mentioning there's no mini-bar or fridge in the room, but when I asked at the front desk for an extra ice bucket to keep my pumped milk cold, they sent up a mini fridge at no charge. GREAT service, thank you!