Valutazioni basate su 766 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
96% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Just what we needed!

Data di pubblicazione: 22-gen-2015
I have never ever written one of these, but I am this time because we had such a great experience! We booked last minute trying to take advantage of grandparents in town so we could get away. Costa Mesa, not that exciting, but we didn't care as much about the location as the hotel, since a lot of sleep and relaxation were on the agenda. Checked in and were given an upgrade (I mentioned we were getting away from our little one, think that probably helped!), room was spot on. Clean, stylish enough, recently re-done (the outside of the hotel is definitely dated but room wasn't). Bathroom was spotless, bed was huge and super-comfy (that's where we spent most of our time!), great linens and pillows. Worth mentioning there's no mini-bar or fridge in the room, but when I asked at the front desk for an extra ice bucket to keep my pumped milk cold, they sent up a mini fridge at no charge. GREAT service, thank you!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Comfy and clean place to stay!

Data di pubblicazione: 17-gen-2015
This was where we chose to spend our anniversary night as I needed to stay close to my work. Just over the freeway from South Coast Plaza. Very comfy bed and pillows. The only room complaint I have is the air system. They have one of those that heats up with the heater, then cools back down with the AC.... Back and forth all night. I'm a heavy sleeper so I don't care as much but a light sleeper might. The hotel is nice also because they have a bar. Always a bonus!
2 su 5
di un viaggiatore verificatoda Phoenix AZ

I expected more for over $200.00 a night

Data di pubblicazione: 14-nov-2014
I pro: The finishes were beautiful. the bed was comfortable
I contro: TV only got 4 chanbnels in clear. the light in the bathroom flickered like a scary movie. I told the staff. they came to fix it, but it still flick
Posizione: It was perfect for my business trip
It was just okay. I thought at would be more. the rooms were average size if not a little small. the finishes were upscale and beautiful. the TV only got 4 channels in clearly. the water pressure wasn't good. The Fireside resturant the food and the service was not impressive..
5 su 5
Consigliato
di un viaggiatore verificato

Data di pubblicazione: 21-ott-2014 su Hotels.com
We would definatly stay at the Crown Plaza again
4 su 5
Consigliato
per Famiglie
di Rayed

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 18-ott-2014 su Hotels.com
5 su 5
Consigliato
per Viaggiatori per affari
di Yvonne

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 16-ott-2014 su Hotels.com
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Sacramento

Old building but good renovated rooms

Data di pubblicazione: 16-ott-2014
I contro: A little more attention on routine room maintenance could make a lot of difference.
The check in process was quick and efficient. They have happy hour prices at the bar but no free "customer appreciation" drinks or food. The room size is OK and the furniture quality is good. The bathroom is spacious and the shower is excellent. We had a small problem with the drain (slow flow) but it was promptly fixed next day when we reported the issue. There is plenty of parking and it is free. They have few floors and we never had to wait too long for the elevator. If you want an upscale shopping experience, the South Coast Plaza is very close. If you like Japanese food, there is the Mitsuwa Marketplace 1 block away with a good food court. The checkout was also quick and very professional.
5 su 5
Consigliato
per Coppie
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 14-ott-2014 su Hotels.com
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice hotel close to South Coast plaza

Data di pubblicazione: 13-ott-2014
The staff were very nice but bit slow for regular check-in / out process. The room was very comfortable and I would defineatery stay again.
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Great Hotel near Shopping Mall

Data di pubblicazione: 6-ott-2014 su Hotels.com
Excited the room and bathroom were modern,free wi-fi,excellent complimentary shampoo and conditioner. Overall great stay and close to a nice mall. My only suggestion is to have liquid creamer to go with the keurig coffee maker, hate the powder also a refrigerator would have been nice.