Valutazioni basate su 692 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
96% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Nice hotel, but needs better aminities.

Data di pubblicazione: 23-set-2014
The hotel was nice, the room was pretty standard, nothing special. We were supposed to get free wifi, but didn't. There was no refrigorator and the shower curtin was dirty. The bed was comfortable and the shower head was great. The pool area and atmadphere was the best thing about this hotel. But over all it's not worth the money.! You can find a hotel for this amount that has all the aminities and nicer all together. I give a three star out of five. It was alright:/
5 su 5
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di un viaggiatore verificato da Sylmar, San Fernando Valley

Excellent location..right off the freeway

Data di pubblicazione: 4-set-2014
It was very comfortable and eye appealing ...loved the shower head!!!
3 su 5
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di un viaggiatore verificato da Calgary, alberta

Shopping Trip

Data di pubblicazione: 21-ago-2014
I pro: Location, easy access.
I contro: Staffing, food items on menu -
Posizione: close to freeway, shopping
Hotel was nice, restaurant disappointing, not much on the menu and expensive. Staff not very knowledgeable. Ice machine on the main floor only. Good location. On day of checkout we went out (elsewhere) for breakfast super early and when we got back there was a maid in one of our rooms, why would you be in there when you know we are checking out and its only 9:00 am.
3 su 5
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di un viaggiatore verificato

ok hotel.. Close to beach and very close mall.

Data di pubblicazione: 11-ago-2014
I pro: The gentleman that assisted me at the registration counter was friendly and courteous.
I contro: Communication with guest about it's services.. Particularly shuttle and mall hours. There could have been some type of music in the bar area.
Posizione: Great location. I would stay there again.
I checked in on a Saturday evening. The shuttle driver and receptionist at the registration counter told me that the shuttle service came and went every 30 minutes, and that the last shuttle ran until 10:30 PM. Unfortunately i had to wait 1 hour for the next available shuttle to the mall. I took the short drive to the mall to find out that all of the stores closed at 8:00 PM. Why are hotels employees telling us that there's free shuttle service to the South Coast Plaza Mall until 10:30 PM, but failing to tell us there's no sense in going shopping when the mall closes at 8:00 PM??
1 su 5
di un viaggiatore verificato da Las Vegas, Nevada

Tough Luck, Charlie

Data di pubblicazione: 29-lug-2014
I pro: Nothing
I contro: Their customer service, their reservations policy, Their attitudes.......get it?
Posizione: It was two miles from Newport Beach. Too bad I spent my time trying to find suitable rooms instead of enjoying the beach.
I arrived on Saturday around 2 pm. They said my room wasn't clean yet. Told me to come back at 3:30 pm or after. I had just driven for six hours to get there. I came back at 7:30 pm and was told I couldn't have the king bed room I reserved but could have a "double". I complained but to no avail After a brief argument, the clerk said they would send me to another hotel a mile away. Apparently reservations don't mean a thing to them. I stayed at Crowne Plaza Hotels all over the country at various times. Never again. Oh, by the way, they sent me to the AYERS Hotel. I was treated very well there!
4 su 5
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di un viaggiatore verificato da Ca

Data di pubblicazione: 24-lug-2014
Great and friendly place to stay! Staff is super nice . I really wish the pool was open 24/7 .
5 su 5
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di un viaggiatore verificato da NI

Great hotel location and standard

Data di pubblicazione: 16-lug-2014
I pro: All of it
I contro: Charge for overnight parking. Wouldn't mind paying if it was secured or off site but there was a ample spaces available throughout or stay on site
Posizione: 8 miles from beaches,
Newly refurbished hotel with a great standard of staff care and facilities. We stayed here when looking for somewhere close to the beach.(about 8 miles away) the staff where attentive and friendly without being invasive. The facilities where great and we dined twice in the fireside grill the food was that good. Would recommend this on price, cleanliness, location, restaurant and staff throughout.
5 su 5
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di un viaggiatore verificato da Seattle, WA

PERFECT LOCATION!!!

Data di pubblicazione: 15-lug-2014
This is the third time we've stayed at this hotel, and for many reasons! It is so close to John Wayne Airport, South Coast Plaza mall, Laguna/Newport/Huntington beach, Disneyland, and many more! When I first booked this hotel for the first time I was kinda iffy because it only had a 3 star rating, but I read the reviews and that's what convinced me to book it! Good thing I did because the hotel and room we stayed at was great! Before it was called The Hotel Hanford, but now is Crowne Plaza. The only downside is that they charge a daily parking fee of $10 now. However, that is not going to deter me from staying there again!
2 su 5
di un viaggiatore verificato

the main lobby and hallways smelled like wet dog

Data di pubblicazione: 15-lug-2014
our "view of the pool" was actually of the airconditioning unit, with a very slight off-side "view" of the pool..the bed was comfortable and staff accomodating. Otherwise, very disappointing.
4 su 5
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di un viaggiatore verificato da Santa Clarita, CA

Weekend getaway

Data di pubblicazione: 14-lug-2014
I pro: Location, cleanliness.
I contro: They had a wardrobe closet that was in an inconvenient place so that both of us could not access it at the same time. Moving it would have helped.
Posizione: South Coast Plaza, Huntington Beach, Newport Beach, John Wayne Airport - they even had a flight schedule in the lobby.
Overall, this is a nice hotel. Very close to the South Coast Plaza mall, and reasonably close to Huntington Beach and Newport Beach. The hotel's restaurant had good food and not outrageously priced.