Hotel vicino a Cultural Center Historic District - Detroit

“Air conditioning was not working. But luckily it cooled down enough at night to make it bearable. The room and the balcony were great as was the staff. ”

“The front desk staff were fantastic. I can’t say enough good things about them. The bar/in hotel restaurant however might have been the worst service I’ve ever had. It took over 20 minutes to get a simple drink, and another 40 minutes to get our food, which was wrong/not what we ordered. The server was very polite (I don’t recall her name), but the wait times and lack of attention to detail was abysmal. The hotel and stay were wonderful, but I would never eat or get a drink there if I come back”

“There was 2 of us that stayed in a double room. BUT. They were double mattresses on queen sized platforms. As a result, both my friend and I kicked the edges of the beds several times. We both tripped and fell over the edges and I got a large bruise. I brought it up to front desk when checking out and they had security come down with a form for us to fill out. We were in a hurry to catch our ride so I asked for them to email me the form. I got nothing. Then I called and was transferred to a...

“Super”

“—poor signage at back of hotel, trundled my luggage up the wheelchair ramp only to find a sign saying this was a private entrance, go around to the front - where there were only stairs, no ramp. This despite website promises of handicap accessibility. I pointed out the problem to the front desk person and he said “There IS a sign.” But you can only know that by getting close to the back door. By then you’ve wasted a lot of effort. —front desk guy was unhelpful. Had to be asked to help with...

“Nice street view of the city”

“great inside restaurant and bar. centrally located a plus! will stay again!”

“Amazing all around”

“Convenient to great restaurants and easy valet parking. Very clean hotel, room, and friendly helpful staff.”

“I didn't like the room, floors, bedding and bathroom area. The sheets were ripped. The face bowl was backed up and there was no maintenance on the property to fix it.”

“I stayed here for a conference at the Huntington Center, it’s about a 10 minute walk away. Parking is close the building, you can see it from the lobby. Check in was a breeze, received an email about 10 minutes before check in with room number and key code. Got the luggage to the room, and it’s quite nice, w on the 4 floor, so the noise wasn’t an issue. Yes, there were loud cars and bike rubbing up and down the street, but it died down by 10pm. City Market is a block away, and we did our...

“Everyone is so sweet and welcoming, very professional and the room was very nice and clean”