Hotel a Gatlinburg - Pigeon Forge

“I am requesting a review of my stay at Wilderness at the Smokies due to multiple issues that significantly impacted our experience. During our stay, we observed water bugs on the property, and I have video evidence documenting this. The room also lacked proper ventilation, making it uncomfortable throughout our stay. Additionally, the room did not have standard beds; instead, the beds folded down from the wall. We spoke with four other guests, and all indicated that their rooms had regular...

“Staff was great. Had a balcony room. The light shown into the room the ENTIRE night. When asking staff how to turn off the light, they said they couldn’t. Super nice man, offered us “clear tape” to try to secure the curtain to the wall to help dampen the light. The property isn’t really super clean and restored for the price. No sheets or blankets for the pull out couch. Which was needed, and I called ahead for, yet still didn’t have. The bathroom was so so. Older, with the sink outside the...

“Buona struttura,pulita e confortevole ,vicina a Gatlinburg...”

“The breakfast was horrible and very disappointing as far as variety. No danishes or muffins and the eggs were inedible.”

“Great place to stay!”

“This spot is underrated. My only complaint is that the bed was extremely firm and slightly uncomfortable for me, but everything else was perfect. I will stay again for a short stay, but 3 nights in that bed hurt. If you love a firm bed, this spot is perfect for you!”

“Doors open to outside. Room was dirty and had bugs.”

“Very good however elevator’s were not working the night we were there”

“Esta en buena ubicación”

“The hot tub was closed for maintenance”

“My friend and I stayed for a weekend with my children. When we got there Friday evening it was very easy to check in, finding your room is a little confusing because you cannot see the room numbers due to the balcony we were on the second floor, seem like there was more people that was not staying at the hotel parking in the hotel space, leaving very limited parking for hotel guest or hotel guest didn't have their parking pass in window. Breakfast: was good waffles biscuit and gravy sausage...

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“The location of the property is solid. The front desk employees were very friendly and helpful. They have been renovating and our room was clean and comfortable. The pool area is nice, however there was a lot of debris in the pool. There were big chunks of white material that was blowing out of something that looked like a chimney. It was landing all around and in the pool. I would also add that if you have small children, you should bring life jackets. The pool is very deep overall, 3ft to...

“Incredibly clean, new and modern hotel. Had an issue with the outlets not working in the room, front desk attendant said he would send someone up to fix it, 8+ hours later found out that he didnt let anyone know so i had waited for”

“This hotel is at the beginning of the Parkway so it avoids a lot of traffic. It is fine for a home base. However, if you are wanting a place with lots of amenities, especially for children, I would choose another place.”