Valutazioni basate su 689 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,6 su 5
85% degli ospiti consiglia questa struttura
3,7 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,4 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
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di un viaggiatore verificato

Decent for a Red Roof

Data di pubblicazione: 21-nov-2014
I pro: The price and location is the biggest positive. The walk into downtown was around 10-15 minutes.
I contro: Housekeeping did not come on our second day.
Posizione: The hotel is right across from an alpine coaster and is within a 15 minute walk of restaurants. Denny's is about a 10 minute walk.
I booked a renovated room and was satisfied with the large TV, queen beds, nice bathroom , along with refrigerator and microwave. The breakfast is average.
3 su 5
di un viaggiatore verificato

ok hotel

Data di pubblicazione: 17-nov-2014
Posizione: location was fine. Hard to turn left to go to Sevierville.
Got a handicap room and didn't ask for one. Was not expecting handicap shower. Got to the room late and didn't want to change rooms. The shower drain was clogged -- water went everywhere. Phone in room did not work.
2 su 5
di un viaggiatore verificato

Hotel needs to be totally cleaned inside and out,

Data di pubblicazione: 16-nov-2014
I pro: The view was nice
I contro: Extensive cleaning of rooms and grounds
.hair in bathroom, floors dirty, overall room needed extensive cleaning. Room was a nice size but lacked details such as hangers for clothes or other space for unpacking or storage. Called management when we got to room and was offered another room but was told the room I was in was one of the "recently remodeled" rooms. There was no place to go but down from this point and we had driven 12 hours so too tired to take any other action. Early the next morning I did talk to real management and was refunded the night stayed as well as the other 5 nights we had booked. Would not recommend this hotel to anyone.
4 su 5
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di un viaggiatore verificatoda Wasson

Our room was pretty nice and just had one problem.

Data di pubblicazione: 15-nov-2014
Our toilet had over flowed in the middle of the night and had to clean it up ourselves and fixed the problem to. But everything else was pretty good.
2 su 5
di un viaggiatore verificatoda KY

Too many animals running around and was outdated

Data di pubblicazione: 12-nov-2014
There were dogs everywhere and a lot of droppings not picked up, staff were mostly foreign only person who spoke English was attendant at front desk. Hotel was over all out of dated and decor appeared worn and old
3 su 5
di un viaggiatore verificato

Only if you like the outdoors!

Data di pubblicazione: 6-nov-2014
I pro: The room was clean!
I contro: Too much to mention!
Didn't realize you had to go outside for everything! Ice, snacks, even to go to breakfast! Also breakfast started kinda late 8:00, which one day I had to eat else where because I needed to be at the show at 8 :( will do more investigating next time! Also thought the price was high after I saw what other room in newer hotel were advertised! Over all somewhat disappointed :(
2 su 5
di un viaggiatore verificatoda Ohio

Needed a hotel that accepted pets

Data di pubblicazione: 4-nov-2014
I pro: fireplace
I contro: alot-
hotel is very dated Usually stay at Brookside but was trying to get closer to down town and save some $$ Fireplace was nice, quite a long walk downtown, maresses were new ans covered in plastic. Older man at front desk was not very friendly.
5 su 5
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di un viaggiatore verificato

Pleasantly surprised

Data di pubblicazione: 2-nov-2014
We were pleasantly surprised by our recently renovated room. Nice, clean. Working fire place with gas logs.
4 su 5
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di un viaggiatore verificatoda central TN

Data di pubblicazione: 2-nov-2014
I contro: Needs WIFI...Telephone did not work. Lights went out on wall where telephone is located. This was last day so we were ok.
Posizione: Gatlinburg, TN...GREAT!
Good place to stay just inside Gatlinburg. Pet friendly room was clean and very roomy. Had great balcony area with nice but not great view. Hot water and good shower.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 2-nov-2014
No one was at the desk when we checked in at 6pm. The office was closed - had to wait 30 minutes for him to return. There were roaches in the room. The cleaning staff and breakfast were good.