Valutazioni basate su 657 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,7 su 5
85% degli ospiti consiglia questa struttura
3,8 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,4 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
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di un viaggiatore verificato da Lexington ky

Nice hotel

Data di pubblicazione: 20-ott-2014
Would have like extra blankets we got one from the hotel office need two but they only gave us one had a double bed parking lot needs repair
2 su 5
di un viaggiatore verificato

Hotel in Gatlinburg

Data di pubblicazione: 19-ott-2014
Wifi was very sporadic. Maid service on switched out towels daily. No other room maintenance. Room had funny odor. Toilet seat loose. Shower pressure not good. Tub did not drain
4 su 5
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di un viaggiatore verificato da Wise, Va

Close enough to avoid driving in traffic

Data di pubblicazione: 16-ott-2014
We picked this hotel for a quick weekend trip and were satisfied with the quality we received. The room was clean except for one towel that had a few small stains which we just tossed aside and didn't use. The staff was nice and got us checked in and out in a timely manner. The balcony offered us a nice view. I thought the hotel was closer to the river which was my mistake, but I still loved the location. Good price for the quality overall.
4 su 5
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di un viaggiatore verificato da Tennessee

decent room for the money

Data di pubblicazione: 15-ott-2014
I pro: I liked the fireplace in my room and how close it was to attractions.
I contro: A bit dated. I heard they were remodeling though.
Posizione: Really close to everything in Gatlinburg such as Ripley's aquarium, mini-giolf, Mountain Mall, a winery, moonshine distillery, and lots of shops
This is a pretty decent hotel for the money. It was in walking distance of all the Gatlinburg activities and attractions. Since the traffic is ridiculous, being able to walk everywhere was wonderful. We did not bring our pets with us this trip, but it was nice to know that it is pet friendly. Even though pets are allowed, our room was clean and did not smell like animals. We had a fireplace in the room, which was a nice touch. The bed was very comfortable. The rooms are older and nothing fancy, but my family would stay there again in a heartbeat.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 12-ott-2014
Recently rennovated room? The air conditioner didn't work, didn't have a knob for the warm/cold thermostat selector. What a hole for $175/night.
1 su 5
di un viaggiatore verificato

Smelled BAD

Data di pubblicazione: 11-ott-2014
As soon as we opened the door the smell of dog urine was very noticeable. The room especially the bathroom was not clean.
2 su 5
di un viaggiatore verificato

Would NOT stay their again.

Data di pubblicazione: 10-ott-2014
I pro: The desk manager was helpful
Posizione: This hotel is located at the south end of the strip so you will have to drive and find parking to get to the action of downtown Gatlinburg.
Lots of construction and the rooms are bland. Our room wasn't cleaned and the sheets weren't changed for the first two nights we stayed their. We were on the 7th floor with a newborn which did not sit well with me. When asked to get a room on a lower level, they could not adjust the reservation because it was booked thru expedia.
3 su 5
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di un viaggiatore verificato

Nice hotel in the heart if Gatlinburg

Data di pubblicazione: 6-ott-2014
We checked in a room on the 3rd floor but found the room with urine smell and called the front desk who moved us to another recently renovated room for no extra charge. Good breakfast, great location, great price just to sleep at nights after being out all day
4 su 5
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di un viaggiatore verificato

Hit or miss

Data di pubblicazione: 2-ott-2014
They're currently renovating. My first stay was in the old wing that's not updated. I made the mistake if walking without shoes and my feet were black afterward. The fireplace is awesome! My second night was in the "upgraded" new rooms which were great but the front desk guy said I could either get an upgraded room without a fireplace or an old room with no fireplace-not pleased. Needless to say, I didn't get what I thought I was paying for. The rates were equal to others closer to town-but I wanted the fireplace and didn't get it.
2 su 5
di un viaggiatore verificato da Tennessee

Good place to stay if you have dogs.

Data di pubblicazione: 29-set-2014
I pro: That i was able to have my dogs with me
I contro: Cleanliness
Posizione: Close to downtown and trolley
Was looking forward to our stay this time because we stayed here before a few years ago and was very happy. Saw online that it was being renovated so we were excited that it would be nice and clean and with a fresh update but got there and was very disappointed. The room had been "redone somewhat" with cheap flooring and rugs that were dirty and wrinkly would not stay in place. The walls had been painted also but the room reeked of the smell of smoke. The door windows to the balcony had a film on them of smoke that has never been cleaned. There was paint peeling off those doors on the outside, We watched the maid sweep dirt off the other balconies onto the ones below. The commode lid didn't fit the commode. They had old nasty looking fake pot plants that needed to be thrown in the trash and replaced with new ones. Outside the elevators the ash trays were setting right there" everything" smelled of cigarette smoke! The parking lot was full of cigarette butts. And the patio door curtain had been washed and hung back all wrinkly because it had shrunk it was not washable fabric, looked terrible. The balconies, parking lots, and especially around the elevators need to pressure washed frequently and ash trays need to be set away from elevators for us non-smokers. Not everyone enjoys the smell of cigarette smoke in your face everywhere you go. The only plus is the accomodations for the animals are satisfactory.