Valutazioni basate su 98 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,2 su 5
91% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,2 Comfort in camera
4,2 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificato da Panamá

Rally nice hotel.. Love it

Data di pubblicazione: 19-ago-2014
Great hospitality, really clean, the only thing is restaurant is not open 24 hours and internet dosent work at the rooms only at the lobby.. Will be great a little fridge un the room..
4 su 5
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di un viaggiatore verificato da California

Guatemala Hotel

Data di pubblicazione: 30-lug-2014
I pro: They offered us bottled water as soon as we checked in.
I contro: Offering an earlier shuttle for earlier flights, perhaps 4:30 am.
Posizione: Not sure of what is available to do near by.
The hotel staff was attentive to my needs. This is the third or fourth time I have stayed their because they offered airport shuttle service at the time that I needed it. They have a schedule now, that could have made me late to the airport for check in. I took the first shuttle available from the hotel which was at 5 am. I had plenty of time after check in to relax and wait for my flight. The hotel is excellent for a one night stay. It is convenient because it has a restaurant and it has an ample menu available with new vegetarian choices. There is hot water available for showers.
3 su 5
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di un viaggiatore verificato da canada

Expensive and small hotel

Data di pubblicazione: 8-giu-2014
We were happy with the hotel, but for how much we paid we expected it to be a lot nicer. The rooms are also a lot smaller than we had expected. We would stay there again if it was the only hotel still available, but we would definitely look for a different hotel next time. Also the shuttle doesn't always run to get you from the airport to the hotel. We emailed the staff using the email on the website to set it up the times and we never heard back from them. After making it to the airport we were forced to take a taxi at our expense. The hotel staff reimbursed us the taxi fee after chatting with them the next morning
3 su 5
di un viaggiatore verificato

Careful of charges

Data di pubblicazione: 22-apr-2014
Don't eat at the restaurant. Be careful to have a copy of your reservations with you or they will try to add on charges.
3 su 5
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di aka

central hotel, Guatamala city

Data di pubblicazione: 20-apr-2014
I pro: central, close to the airport
I contro: the restaurant.
Posizione: central (zone 10), a relatively safe area to walk around, close to "viva", where a lot of restaurants & coffee places are located.
Room was clean, and comfortable enough. Cable TV worked, but the quality of the picture was low. Breakfast was included in the deal, so we ate at the hotel's restaurant. We were served food that wasn't fresh, including: Fruit, cheese, and very dry rolls. To our request, the rolls were replaced with more dry rolls… The coffee was the worst we tried throughout our trip, (like hot water that went through an overly used filter… ) If you avoid the restaurant, the rest is ok
4 su 5
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di Mary

Disfrutamos de nuestra estadia!

Data di pubblicazione: 5-apr-2014 su Hotels.com
overall it was very good, good service, clean and good location.
4 su 5
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di Susan da Miami, FL

Nice rooms close to airport.

Data di pubblicazione: 30-mar-2014
Very happy with the staff they were extremely helpful.
5 su 5
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di Connie da Landenberg, PA

Great place near the airport

Data di pubblicazione: 27-mar-2014
I pro: Comfort, wifi, TV, shower, coffee, shuttle.
I contro: nothing
Posizione: a great location near the airport
I arrived after a long vacation in order to catch a 7 AM flight. The room was comfortable. Great shower and hairdryer. Cable TV and the fastest wifi I experienced in Guatemala. The room and bed was very comfortable. In the morning, I received a wakeup call, the man served me a very good cup of coffee in the lobby, and took me to the airport. It was a short ride and pleasant conversation in Spanish.
5 su 5
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di un viaggiatore verificato da Texas

Very nice hotel close to the airport.

Data di pubblicazione: 25-mar-2014
We had an excellent meal at the restaurant with superb service. Everyone was very helpful
3 su 5
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di Lonnie da Houston, Texas

Close to Airport

Data di pubblicazione: 24-mar-2014 su Hotels.com
The hotel was close to airport. It was clean and comfortable but noisy. The room next to mine had the tv on all night and if you get a room facing the street you will hear the traffic. Hotel staff was friendly, provided a bottle of water to each guest a check in. You can use the business center in the lobby but if you wanted to print your boarding pass, it cost one dollar a page. The adjoining restaurant was fine since there were no other place within walking distance.