Valutazioni basate su 91 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,2 su 5
90% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,2 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
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di un viaggiatore verificato da canada

Expensive and small hotel

Data di pubblicazione: 8-giu-2014
We were happy with the hotel, but for how much we paid we expected it to be a lot nicer. The rooms are also a lot smaller than we had expected. We would stay there again if it was the only hotel still available, but we would definitely look for a different hotel next time. Also the shuttle doesn't always run to get you from the airport to the hotel. We emailed the staff using the email on the website to set it up the times and we never heard back from them. After making it to the airport we were forced to take a taxi at our expense. The hotel staff reimbursed us the taxi fee after chatting with them the next morning
3 su 5
di un viaggiatore verificato

Careful of charges

Data di pubblicazione: 22-apr-2014
Don't eat at the restaurant. Be careful to have a copy of your reservations with you or they will try to add on charges.
3 su 5
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di un viaggiatore verificato

central hotel, Guatamala city

Data di pubblicazione: 20-apr-2014
I pro: central, close to the airport
I contro: the restaurant.
Posizione: central (zone 10), a relatively safe area to walk around, close to "viva", where a lot of restaurants & coffee places are located.
Room was clean, and comfortable enough. Cable TV worked, but the quality of the picture was low. Breakfast was included in the deal, so we ate at the hotel's restaurant. We were served food that wasn't fresh, including: Fruit, cheese, and very dry rolls. To our request, the rolls were replaced with more dry rolls… The coffee was the worst we tried throughout our trip, (like hot water that went through an overly used filter… ) If you avoid the restaurant, the rest is ok
4 su 5
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di Susan da Miami, FL

Nice rooms close to airport.

Data di pubblicazione: 30-mar-2014
Very happy with the staff they were extremely helpful.
5 su 5
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di Connie da Landenberg, PA

Great place near the airport

Data di pubblicazione: 27-mar-2014
I pro: Comfort, wifi, TV, shower, coffee, shuttle.
I contro: nothing
Posizione: a great location near the airport
I arrived after a long vacation in order to catch a 7 AM flight. The room was comfortable. Great shower and hairdryer. Cable TV and the fastest wifi I experienced in Guatemala. The room and bed was very comfortable. In the morning, I received a wakeup call, the man served me a very good cup of coffee in the lobby, and took me to the airport. It was a short ride and pleasant conversation in Spanish.
5 su 5
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di un viaggiatore verificato da Texas

Very nice hotel close to the airport.

Data di pubblicazione: 25-mar-2014
We had an excellent meal at the restaurant with superb service. Everyone was very helpful
4 su 5
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di Liz da Ontario

Safe and economical with easy airport access.

Data di pubblicazione: 19-mar-2014
I pro: Staff were pleasant and accommodating, rooms were clean and comfortable.
Posizione: Hotel is located in Zona 9 and is close to the international airport.
We stayed in this hotel for two nights. The first night was after our initial arrival to Guatemala City's airport. I called the hotel in the morning of the day we were to arrive and found the staff to be pleasant and accommodating with regards to arranging for our transportation to the hotel from the airport. A hotel staff member was waiting for us with a sign as we exited the airport. Rooms were clean and comfortable; nothing extravagant, but entirely acceptable and very welcome after a day of travelling. Our second night was prior to an early morning domestic flight. Hotel staff arranged for us to have transportation to the appropriate airport. Overall, an entirely acceptable hotel and very convenient for airport access, as the shuttle service is reliable and included with your stay.
3 su 5
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di Traveltiff da MT

Good value, Free airport shuttle only after 5am

Data di pubblicazione: 15-mar-2014
I pro: Had nice old-world Colonial decor. looked cheap to us in the photos, but was actually nicely done.
I contro: If a hotel advertises a FREE airport shuttle, it should be available at ALL times one might need to fly!
Posizione: At the intersection of a crazily busy street so walking to get anywhere else seems like a nightmare.
We stayed here the night of out departure from Gutemala and thought the appearance and cleanliness of the hotel exceeded our expectations. We were really disappointed that the airport shuttle only ran after 5am because we had a early International flight and couldn't use this free perk, which was the main reason we chose this hotel. Taxi to airport was 10$US, which made the hotel less of a value for us. The hotel restaurant was expensive, with very limited options. At the intersection of a crazily busy street so walking to get anywhere else was a nightmare.
4 su 5
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di B.L. da Seattle

You get your money's worth

Data di pubblicazione: 17-feb-2014
I pro: Friendly staff, great airport shuttle.
I contro: A bar. A bit noisy, traffic and airplanes.
Posizione: Not much to do nearby. We had to walk 10 blocks or so to some good restaurants.
Bargain hotel, comfortable, simple, great shower, and great air conditioner. The staff was very accommodating and friendly. The day reception person has excellent English not so the nightime staff, but if you don't have Spanish you can manage with a little sign language. The breakfast quality depends on the chef of the day, sometimes ok sometimes not. The airport shuttle was fantastic. Make reservation for arrival pickup via email (confirmation speedily returned) and you are met when you exit customs. We were in and out several times and always promptly taken to and from the airport without a hitch. The only drawback to this hotel is that they serve no alcohol, not even beer. You go have to walk a couple blocks down the street to the Estancia Steak House for your Marguerita or Cervesa.
5 su 5
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di Jeff da Glenburn ME

Short but pleasant stay

Data di pubblicazione: 14-gen-2014
I pro: Very comfortable room and beds with a large walk-in shower
We stayed from 11PM until 5AM one night but were picked up promptly at the airport by the shuttle, had a comfortable stay in a very nice room and got a ride back to the airport early in the AM. It was our first time through Guatemala so it was a bit surprising to see the armed guard wearing a ski mask in front of the hotel at 5 AM!