Valutazioni basate su 174 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
94% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,2 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
1 su 5
di un viaggiatore verificatoda ARLINGTON TEXAS

THIS WAS TERRIBLE, DO WORST HOTEL IN TEXAS

Data di pubblicazione: 4-mag-2015
I pro: THIS HOTEL IS A TOTAL EMBARRASSMENT TO BEST WESTERN
I contro: CUSTOMER SERVICE AND CLEANILNESS
Posizione: A CRUSE
THE ROOM DIRTY, THE FRONT DESK STAFF RUDE., THE REFRIG, NOT WORKING, AND FILTHY NO ONE TO FIX, BEFORE WE NEW IT WAS BROKEN WE CLEANED IT, IT WAS NOT DIRTY, BUT FILTHY. THE FRONT DESK GIRL WAS NASTY, WHEN ARRIVING WE BOOKED THRU, EXPEDIA, THEY COULD NOT, ADD THE DISCOUNT FOR AAA. OR AARP. SAID TO TELL THEM EXPEDIA, DID NOT CHARGE US, SO THEY COULD DISCOUNT THE $89 FROM EXPEDIA, WITHOUT THE AAA OR AARP DISCOUNT ONLINE. THE FRONT DESK SAID THAT EXPEDIA LIED. THE PERSON AT THE FRONT DESK SHOULD BE FIRED AND WE SHOULD RECIEVE A FULL REFUND, FOR THIS TERRIBLE, SERVICE AND CONDITION. BEST WESTERN SHOULD BE AWARE OF THIS SITUATION THE EMBARRASSMENT TO THEIR NAME
5 su 5
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di un viaggiatore verificatoda DC

Great staff and breakfast was good

Data di pubblicazione: 13-apr-2015
I enjoyed this stay very much. I would recommend this to anyone who wants to stay close to hobby airport.
4 su 5
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di un viaggiatore verificato

just a short stay

Data di pubblicazione: 8-apr-2015
I pro: Quiet, Comfortable
Posizione: Near Airport
Literally checked in at 2AM, got up at 0630, and left.. so not much to say. Desk clerks were nice, room was clean, did not smell like air freshener, and was comfy.
2 su 5
di un viaggiatore verificatoda nguyen

No common

Data di pubblicazione: 31-mar-2015
N/a this hotel to disturbed noisy winfown not seal so noisy at freeway air fly departure you can hear so mush noisy 8:30 they already to landmo. All about disturbing can't sleep
5 su 5
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di un viaggiatore verificatoda Washington State

Handy for stay before/after flights from/to Hobby

Data di pubblicazione: 17-mar-2015
I pro: As already described.
Posizione: Nothing in particular available close to motel -- significantly no restaurants (however, I did use the third party catering service once -- O.K.
I spent the night there after a late flight arrival and again the night before an early return flight. Very short ride between airport and motel -- prompt motel shuttle service. Decent breakfast -- includes protein. I walked between the motel and the Hertz rental facility when picking up and after returning the car, but most people would not like the route. Room and facilities are in fine condition. Staff were courteous and helpful.
4 su 5
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di un viaggiatore verificatoda No. Salt Lake, Utah

Hotel convenient to airport.

Data di pubblicazione: 10-mar-2015
I pro: Spaciousness. Microwave. Convenient to airport at a reasonable rate.
I contro: Shuttle service late at night. See above comments. Also better food options would be nice.
Posizione: Nothing that I know about.
We had some trouble getting through to get the shuttle to pick us up at the airport. Quite a wait. A bit disappointed that there was very little in the way of a restaurant or someplace to get something to eat. We came in later at Hobby airport and things were closed down but we needed some dinner. The rooms were large and had microwaves but the room and bathroom needed some cleaning.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 4-mar-2015
Staff helpful but not always professional. Room/hallway very quiet. Conveniently located.
5 su 5
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di un viaggiatore verificatoda south carolina

In town for family reunion.wonderful hotel .thanks

Data di pubblicazione: 1-mar-2015
I pro: Near the airport.great staff.food was delicious.clean.price was affordable.near other facilities
We hated to leave.will stay there every time we are in town.will recommend when ever we can
5 su 5
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di un viaggiatore verificatoda BEAUMONT, TX

NICE HOTEL

Data di pubblicazione: 1-mar-2015
I pro: EVERYTHING
I contro: NOTHING
Posizione: IT'S NEAR HOBBY AIRPORT
HAD A GREAT EXPERIENCE, AND LOVE STAYING AT THIS HOTEL.
2 su 5
di un viaggiatore verificatoda Chicago

Charges incorrect

Data di pubblicazione: 24-feb-2015
I was charged improperly and had problems checking into the Hotel. I paid for the entire stay and after checking out was charged again. I am in the process of working to recover funds that should have never been charged. There was no manager on duty that I could speak with . I have yet to speak with any one that can resolve the issues that I have.