2/10 Terribile
Federico
Viaggio di gruppo
28 ago 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
We got there the day Typhoon 8 struck Osaka and Kyoto. We were able to escape Osaka and get to Kyoto at 9AM. We reached the Kamogawa-kan knowing that check-in time would have been at 3PM, but considering that they where expecting us, that every single business in town was closed and that it was pouring and the wind was blowing at 40-50km/h, we asked if we could wait in the hotel lobby. They told us they would keep our luggage but that we couldn't wait in the hotel.
After check-in we went to its public bath. We were the first to get there and after we started showering in order to enter the public pool, a Japanese person entered the room with their child. We finished showering and got into the bath, then they started showering; when the kid was done the father told him to wait to get into the bath and kept showering.. for 15 minutes, the whole time we stayed in the bath. The instant we stepped out of the bath the father allowed the child to go in the bath and joined him immediately.
Later we were taking the elevator and on its way to the ground floor it made a stop at a floor where a hotel person held the elevator door open for two guests to come in with us, another parent and their teenage son. The father looked straight into our eyes without moving a muscle for a whole minute, refusing to enter the elevator with us. The hotel person picked up and let the elevator go, apologizing to us for holding the door.
This is the collection of racist experiences this hotel offered us
Federico
Soggiorno di 2 notti ad agosto 2023