Valutazioni basate su 920 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,5 su 5
95% degli ospiti consiglia questa struttura
4,7 Pulizia della camera
4,5 Servizio e personale
4,5 Comfort in camera
4,6 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificatoda uk

Spa is not what it seems!

Data di pubblicazione: 1-mar-2015
I pro: The size of the room, the bathroom & the quality of the beds. In the main areas we liked the flowers, cleanliness & the cocktail bar.
I contro: The position of the plugs in the room needs to be addressed or a mirror hung nearer to them. Also the situation with the spa should be more obvious.
Posizione: The location was only OK. There are not as many restaurants nearby as we were expecting for a business area with many hotels.
The spa is actually owned by Holmes Place & there is a charge of €20 to use the acqua thermal area,which includes the sauna & steam room, for only 2 hours . There is also a charge to buy a swimming cap, which is mandatory in the pool. We went along on Friday evening not realising there were all these charges, nor the time restriction & received a fairly hostile reception from the girl on duty when we queried the charges & enquired whether there could be a pro rata charge as only one hour was available before closing. As a result we did not use the spa. I have not stayed in a 4 or 5 star hotel where I have had to pay to use the spa. You expect to pay for treatments, but not the facilities. The hotel itself was comfortable & very close to the metro but not very central. The cocktail bar area had a good atmosphere, with a pianist on Friday night & the staff were helpful & pleasant. Our room was a good size & the beds were comfy, the only criticism of the room was the lack of plugs & location of them - there was no plug near the dressing table area so it was difficult for drying & styling hair. We went on a cityrama tour organised by the hotel to Sintra & Cascais. It was expensive but convenient to be collected & dropped off at the hotel. The tour was very interesting & great to see the pretty towns & sights outside the city. The only disappointment was we only had half an hour in Cascais, which is a beautiful seaside town, whilst we wasted more time at a cold & windy headland
4 su 5
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di un viaggiatore verificato

Located out of centre close to 2 metro stations.

Data di pubblicazione: 1-mar-2015
Posizione: Location was a metro ride out of the centre, or about a 45minute walk, I did not realise Lisbon was so hilly! Metro was very easy to navigate.
The hotel was clean and very wel kept. All staff were polite and helpful. My daughter and I had a spa treatment whilst we were there which was excellent. The staff were so calming, we had got held up on the way back to the hotel so were running about 10mins late we rang ahead and they told us it was not a problem they did not rush us when we got there either.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 25-feb-2015
Super Hotel, kurzer Weg zur Metro, von da kann man gute Ausflüge starten
5 su 5
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di un viaggiatore verificatoda South Wales

Nice hotel close to metro

Data di pubblicazione: 25-feb-2015
Hotel staff are very friendly and helpful. When walking into the foyer couldn't help but notice the attention to detail. We had breakfast every day and was very happy with the service provided and the choices on offer. Excellent value for money. The restaurant was also excellent. They provided a buffet style dinner This was really good value and cooked to a very high standard . The a La carte menu was just excellent and very good value. The waiting staff were really friendly and went out of their way to make sure you were enjoying your stay. I would gladly return . The location of the hotel to a metro made it very easy to get out and about in Lisbon.
5 su 5
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di un viaggiatore verificatoda T

Data di pubblicazione: 25-feb-2015
Amazing hotel, would strongly recommend , great location, amazing food, rooms super comfy
5 su 5
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di un viaggiatore verificatoda Tokyo

Data di pubblicazione: 24-feb-2015
セール価格で予約できたため、通常の半額の料金で宿泊することができました。メトロから近く便利な場所でした。
3 su 5
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di un viaggiatore verificatoda London UK

Nice hotel close to the Zoo and metro

Data di pubblicazione: 23-feb-2015
Great pool but bring a swim cap or you have to buy one. The hotel food is very good but expensive. Good breakfasts 25m away at local cafes for a quarter of the price. Small hard pillows and a cleaner left our door closed but unlocked one day.
5 su 5
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di un viaggiatore verificatoda beaumont les valence

très satisfaite

Data di pubblicazione: 23-feb-2015
I pro: ma propreté de la chambre et de la salle de bain, nous sommes restés 7 nuits et les draps ont été changés tous les jours, le restaurant, la gentilles
I contro: nous avons entendu la télé du voisin jusqu’à 3 ou 4 heures du matin Nous aurions du nous en plaindre mais nous ne l'avons pas fait.
Posizione: le ,métro se trouve à deux pas de l’hôtel ce qui fait que nous pouvions visiter toute la ville sans difficulté, il y a un très bon restaurent en face
Tout était parfait, le petit déjeuner, la chambre : nous étions au 17 e étage et nous avions une vue magnifique sur la ville; il est vrai que nous étions dans un 5 étoiles, mais nous avons bénéficié un d'un prix très intéressant
5 su 5
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di un viaggiatore verificatoda strasbourg

Très bien !

Data di pubblicazione: 23-feb-2015
I pro: L'hôtel est vraiment très beau
I contro: Le lit étais trop dure.
Posizione: Métro à proximité, quelques restaurant. A 10 min du centre de Lisbonne
Hotel très bien, propre qui mérite les 5 étoiles. Le personnel est agréable. L'hôtel est vraiment beau. Situé à 100 mettre du métro, il y a toujours des taxis devant l'hôtel. Petit déjeuner offert avant de se rentre à l'aéroport.
5 su 5
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di un viaggiatore verificato

Ideal to explore Lisbon

Data di pubblicazione: 23-feb-2015
I contro: For the amount we pay, hotel could offer complimentary water bottle for customer on arrival.
Posizione: Can explore entire Lisbon from this hotel. Ideal to go to Sintra.
Located next to Sete Rios station Good Restaurant.