Valutazioni basate su 837 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
86% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,1 Servizio e personale
4,1 Comfort in camera
4,0 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Famiglie
di Andrea S.

ottimo per visitare downtown

Data di pubblicazione: 20-mag-2012 su Hotels.com
Albergo di livello con Macy's al piano terra, ottimo per colazione o acquisti. Parcheggi a basso costo molto vicino. Finiture buone della camera, manca il frigo.
5 su 5
Consigliato
per Tutti
di Soul Lover da Porretta terme

Ottimo per qualità/prezzo.

Data di pubblicazione: 13-feb-2012
I pro: Ubicazione e qualità
I contro: WIFI non perfetto in camera
Il rapporto qualità prezzo è ottimo. L'hotel è centrale, con molti servizi. Si accede direttamente ad un centro commerciale dalla hall dell'hotel Raggiungibili comodamente Staples Center, Grammy Museum etc.
4 su 5
Consigliato
di un viaggiatore verificato da Svizzera

Hotel Sheraton Downtown Los Angeles -

Data di pubblicazione: 3-nov-2009
Albergo consigliato in quanto posizionato nelle vicinanze dei centri congressi.
5 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Good Hotel Downtown L.A.

Data di pubblicazione: 16-apr-2014
One night stay in April, 2014. Late arrival and was helped by friendly courteous staff who also provided needed directions to other locations to be visited the following day. Very clean, comfortable and quiet room. Very competitive room rate and excellent overall experience.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice Location

Data di pubblicazione: 10-apr-2014
I had difficulty finding the enterance, however it became simple to navagate around the town once I figured it all out.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Hotel in downtown LA

Data di pubblicazione: 10-apr-2014
I pro: Proximity to our event.
I contro: Beds could be more comfortable.
Posizione: Downtown LA, and I'm not familiar enough with LA to tell you what there is to do near there.
Beware of the parking fees, $28 with no in & out privileges. Parking across the street was $5 but check on their closing times. We felt there were some odd areas of the hotel, it seemed to connect up with a mall with Macy's and said they had restaurants but we never found them. The only restaurant open in the hotel was a sports bar, their regular bistro was closed. Beds were not so comfy but passable. Front desk staff was very nice helping us with directions and a map to our destination.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

mandatory valet parking and quality

Data di pubblicazione: 8-apr-2014
I didn't really care for the mandatory valet parking although it probably is the safest for being right downtown. One of the beds was broken. I received and updated folio with a $2.99 charge for a movie which I did not watch, so I called and left a detailed message regarding the questioning of my bill. I received a call back the following day from the manager asking me to call if I had any issues, and my question was never answered. On the positive side, the staff was very friendly.
4 su 5
Consigliato
per Tutti
di minami da Toronto

convenient to downtown by subway

Data di pubblicazione: 2-apr-2014
nice living but the air-con was noisy I don't know why. except that everything is perfect.
3 su 5
di un viaggiatore verificato

Not a 4 star

Data di pubblicazione: 27-mar-2014
Air condition did not work. Restroom had signs of mold. Not a 4 star condition at all. Lobby far exceeds room quality.
Commenti
1-gen-2014
I apologize for your recent visit with us as we certainly missed the mark in your expectations. Although it does not change your past experience, you will be happy to know that our rooms will undergo a full rejuvenation this summer. I invite you to return to us following the rejuvenation so that you may fully experience what Sheraton has to offer. Until then, stay connected. Jonathan Litvack, General Manager
4 su 5
Consigliato
per Tutti
di Jason

Nice Hotel

Data di pubblicazione: 17-mar-2014
I pro: Room was clean and bed was comfortable
I contro: Parking and internet prices
Nice hotel in a good location. Shame about the exorbitant valet parking $36 a night and the internet $13 per day!! In the hotels defence you can access internet free of charge in the ground floor but it's a pain that you have to pay such a high price to have access in the rooms. Parking can be found within a block or 2 for less than half the price!! Ridiculous when you consider you are paying for a room and they want to charge such high valet parking.
Commenti
1-gen-2014
Thank you for the honest and balanced review of your recent stay with us. You are absolutely correct in our location is a huge advantage and can provide exceptional access to downtown LA. However, such a location is a double-edged sword and thus imposes parking limitations on the area. I apologize we are only able to offer valet service at the hotel however, our associates will always recommend more cost-efficient locations in the nearby area to take advantage of. Warmly, Jonathan Litvack, General Manager