Valutazioni basate su 950 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,9 su 5
85% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,0 Servizio e personale
4,1 Comfort in camera
3,9 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Famiglie
di Andrea S.

ottimo per visitare downtown

Data di pubblicazione: 20-mag-2012 su Hotels.com
Albergo di livello con Macy's al piano terra, ottimo per colazione o acquisti. Parcheggi a basso costo molto vicino. Finiture buone della camera, manca il frigo.
5 su 5
Consigliato
per Tutti
di Soul Lover da Porretta terme

Ottimo per qualità/prezzo.

Data di pubblicazione: 13-feb-2012
I pro: Ubicazione e qualità
I contro: WIFI non perfetto in camera
Il rapporto qualità prezzo è ottimo. L'hotel è centrale, con molti servizi. Si accede direttamente ad un centro commerciale dalla hall dell'hotel Raggiungibili comodamente Staples Center, Grammy Museum etc.
4 su 5
Consigliato
di un viaggiatore verificato da Svizzera

Hotel Sheraton Downtown Los Angeles -

Data di pubblicazione: 3-nov-2009
Albergo consigliato in quanto posizionato nelle vicinanze dei centri congressi.
1 su 5
di un viaggiatore verificato

Terrible, dissapointing hotel.

Data di pubblicazione: 22-ago-2014
It was very different what I saw on the internet. I was very ashamed that I used this hotel with my family. I woudn't recommand and never want to use this hotel again.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da riyadh

nice

Data di pubblicazione: 20-ago-2014
I pro: rooms
I contro: finsh the work inside the hotel
nice but downtown was not that much for us and the hotel was having some work
3 su 5
di un viaggiatore verificato

Hot!

Data di pubblicazione: 20-ago-2014
considering it is under renovation, the room was hot electrical thermostat for a/c was outdated,carpet needs deep cleaning for freshness.
Commenti Hotel
22-ago-2014 di Jonathan, Hotel
Thank you for the review of our hotel. You are absolutely correct in our need to update. You will be pleased to know we have embarked on a $40 million rejuvenation that will create a state-of-the-art property that will showcase the future of Sheraton. I invite you to visit us again following our rejuvenation so that we may exceed your expectations. Warmly, Jonathan Litvack, General Manager
2 su 5
di un viaggiatore verificato

Ridiculous price for the quality of room..

Data di pubblicazione: 18-ago-2014
Everything is under construction and rooms are very outdated. Very expensive for the return you get. AC system is a joke.. Controls are like from the 1950's.. Only great things is that is close to evrything and bed is confortable. Other than that not worth it.. Also who charges for wi-fi any more? Really
Commenti Hotel
22-ago-2014 di Jonathan, Hotel
I sincerely apologize for your recent experience as it seems we missed the mark. Although it does not change your past experience, all of your concerns will be addressed in the coming rejuvenation of the hotel this summer. The result will be a state-of-the-art property that showcases the future of Starwood. I invite you to visit us again so that we may regain your loyalty. Jonathan Litvack, General Manager
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 17-ago-2014
I booked a room with 2 double beds and recieved a room with 1 king bed - they said it was because Expedia booked it wrong - either way the room was wrong and the situation didn't get rectified. I am not happy with Expedia or Sheraton and don't think I'll be using either one again in the near future.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

A very comfortable stay

Data di pubblicazione: 13-ago-2014
I pro: The room was clean and the atmosphere was professional. Also I enjoyed talking to the employees as well as they were very enjoyable people.
I contro: One problem I had was with the lack of reliable internet connection this hotel had, especially the lobby.
Posizione: Luckily this place was right near the metro line so I was able to get everywhere I needed with little effort. Also this place was near many stores.
Overall the stay was very nice and I had a wonderful time here. My only problems with the service was the fact that it took a bit longer than I was told to get my room. However since the problem was corrected very hastily I do recognize the professionalism this hotel possesses. Also I had problems with the wifi in this building at the lobby so eventually I had to go to a Starbucks downtown in order to finally check my emails. But this hotel was both comfortable and enjoyable so I would definitely recommend it to anyone looking for a place to stay in LA.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 11-ago-2014
I pro: close to the event i attended
I contro: cleanliness
Posizione: location is ok
Cleanliness is the problem. A/C not working properly