Valutazioni basate su 2.783 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
90% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,5 Servizio e personale
4,1 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificato da dallas, tx

Gorgeous views

Data di pubblicazione: 3-lug-2015
I pro: The views, the decks, pool, staff.
I contro: Food and desserts
Posizione: Location was perfect because of the view. The taxi was $14 to go to the marina, it was a nice walk, nice bars and restaurants.
This hotel was so perfect for us. The view was incredible, all we saw was the gorgeous ocean and the rocks of the arch. We just sat in the pool for hours watching our view. The staff is so nice and helpful. My daughter fainted due to the heat and sun, we were by the scuba diving office, the lady at the massage tent came running with alcohol to help us, the lifeguard was also very nice and most of all Juan Carlos, the scuba diving instructor, he was so knowledgeable and caring. The decks of this hotel are spectacular, the shows were bad but were entertaining, our nights were so nice after dinner we went to the bar where the band and show was and after we went upstairs to the "Ventanas bar", this place is gorgeous, the atmosphere was great too. The only thing they need to improve is the food and desserts , they are beautifully displayed and the variety is incredible, but they didn't taste good.
5 su 5
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di un viaggiatore verificato da Los Angeles

Nice hotel, in front of the beach.

Data di pubblicazione: 2-lug-2015
My husband and I really enjoyed our stay. The room we got was ocean view on the 4th floor, it was private with great beach view and at night the moon would reflect the water giving it a natural glow. The staff was so accommodating, we tipped each time we ate at the buffet and restaurants and the service was above and beyond. We want to give special thanks to Abril at the buffet, Jeremias at the steakhouse, Felix at the piano bar, and Manuel at the front desk. They were very accommodating, professional and talkative. Overall, enhanced our stay at the Riu.
5 su 5
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di un viaggiatore verificato

Great Honeymoon!

Data di pubblicazione: 1-lug-2015
Staff was incredible! We couldn't have picked a better place to spend our honeymoon! The food selection was amazing! It's so nice to just spend a week not having to worry about anything! I would recommend Riu Palace to anyone who wants a luxurious getaway that is still reasonably priced!
5 su 5
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di un viaggiatore verificato da Modesto, CA

Nice Hotel - We'd stay here again

Data di pubblicazione: 30-giu-2015
I pro: Hotel staff was great! Food and restaurants were good. Bar service was awesome. Beautiful grounds and pools.
I contro: The bedding needs to be improved at this hotel. The pillows are flat and not very comfortable and the bed spread could be updated/improved.
Posizione: $14 cab ride to downtown Cabo........you can walk it on the beach, but it's a workout. We golfed and jet-skied, had massages and swam with Dolphins.
We had a great family trip to Cabo. We chose an all-inclusive to help keep the costs down since we traveled with our 18 and 21 year old adult children. All of the food and beverages are included in the price at this hotel - even the mini-bar and room service, which my daughter ordered from nightly. The grounds and pools are beautiful. Bring lots of ones and fives for tipping the staff. There is a charge to use the ATM at the hotel and it only disperses Pesos. I will bring more cash with me next time.
4 su 5
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di un viaggiatore verificato

Riu stay

Data di pubblicazione: 29-giu-2015
The restaurant reservations are wack. They told on 4 separate occasions that they were ALL full ha-ha only after 2 hrs of arriving. The Buffet is magnificent. The Japanese restaurant is gross. I ordered the sweet and sour pork. Pork was old and not chewable. The staff was awesome. Except the girl at the restaurant reservations desk. She decided to finish an entire personal phone call before getting to us. Fausto the life guard is amazing. Very helpful
5 su 5
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di un viaggiatore verificato da Miami Shores

Out of a travel magazine...

Data di pubblicazione: 29-giu-2015
The hotel location and setting is gorgeous - like out of a travel magazine. The staff is kind and accommodating. The grounds are beautifully maintained and kept (except when trashed by rude guests). You can tell the staff works really hard. The food was good. Breakfast buffet is great. Lunch buffet is ok. Dinner was good, some nights better than the others. We had dinner reservations for the Mexican restaurant and steak house. The Mexican was not good. The steak house was delicious! I would highly recommend Riu especially if you are traveling with family or a large group.
4 su 5
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di un viaggiatore verificato da San Diego, CA

Loved it!

Data di pubblicazione: 29-giu-2015
I pro: Service, accommodations were amazing (oversized rooms with view of ocean), buffet food, pools, atmosphere (love to kick back at the pool).
I contro: Specialty restaurants were not good. Service slow, food ok.
Posizione: Close by to city of Cabo. Liked that they were able to get us glass bottom boat tour & others right at hotel. Able to shop.
Loved it was on the beach & beautiful pools. Service was amazing. Always clean. Entertainment was fine. Buffet was best food. Specialty restaurants were ok, but wouldn't eat at those ones again, because too slow, not enough variety & less than stellar service. Close to downtown Cabo. Easy to get cabs. Great to be able to go to sister hotel Santa Fe next door, as they had a fun night club. Great to have all inclusive, as otherwise drinks would have been very expensive. Good for couples & families. Nice that Cabo is only a 2 hour flight from San Diego, CA to such a pretty place!
3 su 5
di un viaggiatore verificato da Arizona

Too large and too spread out

Data di pubblicazione: 29-giu-2015
I pro: The view of the water was nice.
I contro: Better quality of food.....
Posizione: N.A.
For a senior, the resort was difficult to get around. Very spread out, few elevators and many stairs. Rooms were clean, but about 50 percent as nice as we had at Barcelo. Lots of food, but, not very tasty!!!!! The special restaurants were NOT good. T V remote did not work....took 2 days to get anyone it fix it.
5 su 5
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di un viaggiatore verificato da Staten Island, New York

Four Times...and Counting

Data di pubblicazione: 28-giu-2015
I pro: Everything! The entertainment is fantastic and there are various watersport activities available on site. There are also ways to book tours.
I contro: If they can figure out a way to have time go in slow motion while you are there!
Posizione: Location is perfect for getting to town for either shopping and the marina where if inclined you can take a fishing trip and book water activities.
We are blessed to be able to choose from many destinations for our vacation. We have returned time and again to the Riu Palace Cabo San Lucas because you are not just a guest, you are a VIP. The facility is top notch, the food outstanding and over-the-top, and the staff is simply the BEST! Each time we go back the experience just gets better and better.
4 su 5
di un viaggiatore verificato da indy

Specialty dinner restaurants

Data di pubblicazione: 28-giu-2015
I pro: It is beautiful. Very friendly staff. Carlos doing activities was very friendly and great with all ages.
I contro: Restaurants
Posizione: Location is close to downtown. Able to book activities in the hotel.
It is a nice hotel but they need to do something different for their specialty dinner reservations. We arrived on Tuesday and their specialty restaurants were booked until Saturday. We left on Saturday so the only specialty restaurant we were able to eat in we had to stand in line at 7:00 am to get a reservation. They need to get something in place like a voucher to guarantee that every guest is able to take advantage of thieves restaurants. Also, don't miss dinner or you will be eating premarital sandwiches in a refrigerator similar to gas station food. They need something open 24 hours to suit everyone's schedules.