Hotel a Lugoff

“No spa”

“The employees were awesome! Room was awful. I checked out a day early. Needs to be gutted and started all over. Flooring had big gaps, dead roaches squashed on pictures, just a nasty room.”

“There was confusion over the length of our stay (2 nights) every time we visited the office, including the time our key cards stopped working the second day. The room had a stale smoky smell. The towels were so threadbare they were translucent! We were provided a quarter roll of toilet paper with no holder in the bathroom so I had to fetch one from the office, along with coffee that was watery and worthless. Suspicious stains on the bathroom wall. Pillows were flat and mattresses were not. I...

“Ummm..the railing to the balcony had been taped off with caution tape on the second floor and was being supported by 2x4 underneath. Did not seem safe at all. Also, we have stayed here multiple times and the advertised pool has never been open. Usually the room is clean, but not this time. There was hair all over the bathroom floor and towels were stained some brown substance. May not stay here again. We are used to the sketchy characters that stay here, but someone was pounding on my son's...

“Dirty, Crack Head Tenants, Awful Experience Don’t Do It. I Didn’t Sleep A Wink”

“Check-in veloce personale gentilissimo, colazione buona. La stanza non eccessivamente pulita sotto il letto la nostra cagnolina ha trovato tappi di bottiglia e cartacce. Il letto non era comodissimo. La prima volta in un hotel di questa catena trovato ”

“Old and run down Outdated furniture, old mattresses terrible pillows, dirty windows Definitely not what we expected. Definitely not going back.”

“As I entered the property it was obvious that it had been recently upgraded. The paint seemed fresh throughout the property and cleanliness was impeccable. The front desk employees were very helpful. I will stay there again when I'm in town.”

“An option on Expedia was given to us to pay when arrived on site. It appears that that somehow caused Holiday Inn to not have a confirmation of stay upon arrival. So, after 8.5 hours of straight highway driving, they had to kindly ask us to drive again across the street to stay at Candlewood Suites, their reported sister hotel, and not stay at the Holiday Inn for the night. There, we were assigned a room with visible mold in the ceiling of the shower. Staff was very accommodating in seeking a...

“Very nice, super clean - each room has a full kitchen, wonderful breakfast daily! Staff was very friendly! ”

“We liked the location and the size of the room. What we didn't like was when our room was cleaned the towels were not replaced. We had to go down to the front desk to get them. There needs to be high chairs to accommodate toddlers. The pool was nice but could have been warmer. Our sheets also had pretty noticeable stains.”

“The stay was horrible! Nothing cleaned, sheets dirty, walls dirty, it was filthy”

“Staff at front desk were friendly and efficient. Room was clean and comfortable. Convenient location for visiting Swan Lake. We(two women) felt very safe staying here. ”

“Great hotel to stay at. It was well maintained. Obviously doing some form of renovations, but it is being well done. Staff were super friendly and helpful. Would definitely stay again!”

“Nice”

“Room was clean, but smelled very strongly of bleach. Had to have window open. Water didn’t get very warm. And bed was uncomfortable and only had nightstand on one side. The side without only had a few inches to get out of bed.”

“Great stay”