Valutazioni basate su 307 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
92% degli ospiti consiglia questa struttura
4,8 Pulizia della camera
4,2 Servizio e personale
4,6 Comfort in camera
4,7 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
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di un viaggiatore verificato

Overall great: Temperature regulation only problem

Data di pubblicazione: 24-set-2014
I pro: .
I contro: Make clear the policy on shuttle pick up. I paid for a taxi to the hotel, and I could have avoided that fee, if I had known to call ahead for a shutte
Posizione: .
Please teach your staff how to teach the clients how regulate the thermostats. Granted I'm from the US, and not familiar with Centigrade, but in spite of calling and asking for directions, I had was unable to resolve the problem. I do speak Spanish.
4 su 5
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per Viaggiatori per affari
di un viaggiatore verificato da London

Not a bad place to stay near the airport

Data di pubblicazione: 15-set-2014
I contro: More irons
The hotel experience was generally fine. Hotel shuttle pick up and drop off worked well and the hotel facilities were modern and good. The only problem was the lack of irons and ironing boards. There were no irons and boards in the rooms and when I asked for one to be brought up they were not able to provide one either that night or the next morning (admittedly I checked in late and checked out early) because they only had 2 which were in other rooms! For an airport hotel trying to cater for business people I don't think that this is acceptable.
3 su 5
di un viaggiatore verificato da London, UK

What can I say? Everything is just OK.

Data di pubblicazione: 1-set-2014
Posizione: Convenient for airport and metro to Madrid
There's nothing to really complain about but nothing to praise either. The staff are doing their jobs, nothing more, nothing less!
4 su 5
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di un viaggiatore verificato da Brighton, UK

Beautiful hotel with a free shuttle

Data di pubblicazione: 18-ago-2014
I pro: It was such a stunning hotel with its furniture an sun lounge area. The pool could be bigger however in 35 degree heat, it was ideal for a cold dip.
I contro: Customer service, so a smile and generous caring approach would be nice. A larger pool, perhaps.
Posizione: Location is near the airport however you are still quite far from central Madrid. If the metro was open near the hotel it would have saved time.
The hotel was beautiful and they offered a free airport shuttle service, it took just a phone call. The access to Madrid centre would have been easy as there was a Metro Station less than 5 minutes away, however unfortunately there was major works taking place in the Metro lines close to the hotel. We had to walk to a bus replacement service so it took longer than normal however at 2 euros each for a single it was very cheap. Staff could have been friendlier. The facilities and room were stunning though just missing that extra personal service from the staff.
5 su 5
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di un viaggiatore verificato da dublin

It's 100/100 great it's worth every penny

Data di pubblicazione: 13-ago-2014
Good location even by metro. Very friendly staff. I love it. I will recommend .to everyone.
5 su 5
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di un viaggiatore verificato da St. Louis, Missouri

Data di pubblicazione: 9-ago-2014
Nice clean hotel. There were several restaurants a few blocks away but not much else. Close to the airport. Great for a one night layover. The shuttle service was nice.
4 su 5
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di un viaggiatore verificato da London

Good location for business trip

Data di pubblicazione: 3-ago-2014
Friendly staff, lovely hotel and comfortable rooms. Dining, bar area and outdoor seating - great after a long day at the office!
4 su 5
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di un viaggiatore verificato

nice hotel, close to airport

Data di pubblicazione: 26-lug-2014
I pro: free airport shuttle both directions
I contro: a bit stingy (eg: wouldn't refill coffee at breakfast without charge!)
Posizione: too far from city for an extended stay, but perfect for our last night before leaving. Proximity to Metro line was bonus.
too far from city for an extended stay, but perfect for our last night before leaving. Proximity to Metro line was bonus.
5 su 5
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di un viaggiatore verificato

End of 2 month Spain trip

Data di pubblicazione: 16-lug-2014
Best hotel of whole 2 month hiking/sightseeing trip. Excellent value for price. Great staff. Wish we could have stayed longer.
5 su 5
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di un viaggiatore verificato da Scottsdale, AZ

Perfect hotel for an overnight layover in Madrid.

Data di pubblicazione: 8-lug-2014
I pro: Airport shuttle, convenient Metro station, helpful staff.
We had an overnight layover in Madrid. Arrived in Madrid at 6 pm; left at 10:30 am the next day. This hotel was a perfect fit for us. We wanted to use the time to get a feel for Madrid. The hotel was modern with a good location. The free airport shuttle and close Metro station made it very convenient to check in to the hotel, spend the night on the town, and get back to the airport to catch the next flight.