Valutazioni basate su 64 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,5 su 5
78% degli ospiti consiglia questa struttura
3,5 Pulizia della camera
4,0 Servizio e personale
3,5 Comfort in camera
3,4 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
1 su 5
di un viaggiatore verificato da Wiltshire


Data di pubblicazione: 3-set-2014
We arrived at Sunny Coast Resort at 1.00 am to be told by the night porter that he had some news for us. We would not be staying in Sunny Coast but in a hotel and if we wanted to complain we had to be back at Sunny Coast at 9.00 am the next day. We went to the Topaz Hotel by taxi and arrived at 1.30 am. It was unreasonable to expect us to turn up at Sunny Coast at 9.00 the next day. This holiday was booked on 26th January and taken in August. We were given two adjoining rooms next to the air conditioning units which were noisy. The Topaz Hotel was stated to be 4 star, but was clearly not. The rooms also had a horrible aroma from the drains. On complaining to the rep we were told to speak to reception (he clearly did not want to know). If you are booked to stay at Sunny Coast be sure to arrive early before your room is given to someone else! We are unable to comment on the rooms, etc., because we didn't stay there.
4 su 5
per Famiglie
di un viaggiatore verificato da London

Hotel Rating & What It Really Is

Data di pubblicazione: 22-ago-2014
I pro: The staff were really nice and facilities were great.
I contro: Better showers needed. Balcony needs a lick of paint. Toilets need some bleach. Gym should open earlier than 9am.
Posizione: Brilliant location with good views on the bay.
4 su 5
per Tutti
di anna da surrey

I definitely recommend this hotel

Data di pubblicazione: 29-mag-2014
I enjoyed my stay in this hotel and the room is clean and towels replaced everyday . I also enjoyed swimming in their outside pool.
1 su 5
di un viaggiatore verificato

hotel changed without customer notice

Data di pubblicazione: 11-mag-2014
I pro: NA
I contro: yes if they consider customers request when we are travelling with kids
hotel had been changed, and it is not up to the standard i fought but no use they were very rude
4 su 5
per Tutti
di dsr da liverpool,uk

Good location. Exceptionally friendly and helpful

Data di pubblicazione: 20-apr-2014
Good experience. Will highly recommend. Staff are uniformly very very friendly and exceptionally helpful. Appliances in apartment bit dated but nothing to complain. will definitely stay here again if visiting malta.
4 su 5
per Tutti
di Saddam da London

Nice hotel close to a bus stop and friendly staff

Data di pubblicazione: 7-apr-2014
I pro: Friendly staff, Free WiFi in the lobby, Food & the Mini Market
We were there for 6 nights. The hotel is very nice, clean. The staffs are very friendly and helpful. From the bus stop close to the hotel you can go anywhere in Malta with buses. They have free indoor and outdoor swimming pool, free of cost. You get free WiFi in the lobby.
5 su 5
per Tutti
di jane da uk

lovely place to stay

Data di pubblicazione: 6-apr-2014
I pro: hotel is well situated and very clean and the staff very hepful
I contro: no it was great
Posizione: very good location bus stop just outside the hotel , lots of beautiful walks and scenery to see , would definately go again
we had a great time , facilities were great , staff very helpful and friendly , easy access for the buses and for visiting many of the sites , also some great walks
3 su 5
di Jon da UK

A little tired & short on atmosphere

Data di pubblicazione: 30-mar-2014
I pro: Staff were generally polite friendly and helpful, including the housekeeping people.
I contro: The rooms need a facelift and a bit of general maintenance. Some decent pots and pans would be appreciated.
Posizione: Not much to do locally in low season. Reasonable selection of eating out options within walking distance.
Hotel was easy to miss from the road, not being set apart from other apartment buildings. Leisure facilities were not ajoining, but some distance along the road, as were two of the three restaurants described in the brochure. Sauna was extra and only available with advance booking, so only the pool and jacuzzi were available on demand. Never seen such thin towels. The room was generally clean & presentable, but the loo had a broken hinge and there was large (cosmetic) crack down one of the walls. The cooking utensils were not worthy of a charity shop, but the hob and oven were modern and worked well. We never used the bar because it closed just after 10:00 pm every night, which we found odd. We ended up going to the bar next door. Wi-Fi only worked in the lobby and never in the room (4th floor).
4 su 5
per Tutti
di neil da essex

Good value for money

Data di pubblicazione: 9-mar-2014
I pro: Polite staff
Posizione: Lots of restaurants and shops near by, bus stop outside.
Suited our needs. Staff was polite, rooms was clean.
3 su 5
di un viaggiatore verificato

don't go in winter

Data di pubblicazione: 2-feb-2014
We went the wrong time of the year. It was windy and cold and not much was open.