4/10 Scarso
Brad
15 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
The main reason we booked this property is because it’s near the airport and offered a free shuttle. We arrived in Nairobi around 11:30pm and the shuttle was nowhere to be found, so we were left with hiring a taxi. Joseph at the front desk was nice but only addressed the issue when we brought it up, saying that there’s always someone at the airport. He tried to compensate by offering dinner (at midnight) and then upgraded our room. The room was massive, but that doesn’t matter when you’re just there for 5 hours. The sheets seemed old/poor quality and didn’t quite fit the bed. The amenities say that there’s a/c, but there wasn’t. Joseph was helpful in the morning in contacting our tour provider regarding pickup. When we returned from our safari we stayed downtown at the Best Western and it was easily a better experience for a similar price.
Brad
Soggiorno di 1 notte a marzo 2024