Valutazioni basate su 779 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
92% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,2 Servizio e personale
4,2 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 21-mar-2015
Indigo was a really pleasant surprise, excellent room, bed, service, dining, highly recommend. PS, chose it as I drove from Maryland all electric, and their EV charger worked well. A winner.
Commenti Hotel
27-mar-2015 di Monique, Hotel
Dear Guest, It is so nice to read such wonderful comments regarding our hotel and staff as we pride ourselves on providing top notch service. Thank you for taking the time to share with others your experience with us. We look forward to hosting you again!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda New Haven, CT

Convenient to T and affordable

Data di pubblicazione: 18-mar-2015
I pro: Nice design, good water pressure and large shower, comfy bed. Convenient to the T, especially if the weather is nice. Affordable.
I contro: Slow elevator. Guy who checked us in was pleasant enough, but could stand a little grooming. First impressions are important in public service.
Posizione: Short walk from last stop of D train on Green Line. Near Newton Ctr, short ride to Kenmore, Fenway, Chestnut Hill, and into the Back Bay.
In town for a single night for a Saturday night even and had no trouble reserving the room for one night. Affordable (especially in the Boston market) w/ free parking. Easy on/off the highway. Staff was pleasant and check in/out was quick, at least at our arrival and departure times. Very clean room w/ a comfortable bed, big shower w/ great water pressure, water that stayed hot and Aveda bath products. Good curtains kept it nice and dark in the morning. Requested a rm a distance from the elevator and the stairwell door and got it. Free wi-fi worked fine. There is a restaurant downstairs, though we didn't use it. Also, for nice weather there is a pool outside surrounded by a large seating area. Conveniently located a short walk from the end of the Green D (Riverside) line of the T, where there are ticket machines. Would stay again.
Commenti Hotel
19-mar-2015 di Monique, Hotel
Dear Melissa, Thank you for your review! We sincerely appreciate the wonderful feedback you have provided and we look forward to seeing you again! Hopefully you will be able to try our restaurant then!
3 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Vermont

Convenient location

Data di pubblicazione: 17-mar-2015
I pro: Employees I encountered were very friendly. The room was clean and in good repair.
I contro: The bathroom is real small. The lighting in the bathroom is terrible. Recessed ceiling lights, no vanity lights.
I was in town for a hockey game at Boston College. This hotel is very convenient as far as location goes. The room was more like what I would expect in NYC, very small room. The room had very confusing light switches just inside the door. Three switches, one large and two smaller. Nothing was labeled. One combination made the bathroom light come on, one made the hall light come on and one made them both come on. unsure why it takes 3 switches to make that happen.
Commenti Hotel
19-mar-2015 di Monique, Hotel
Dear Michael, Thank you for taking the time to provide feedback on your stay with us. I apologize for the confusion the light switches caused. There is a main switch that the two other switches (bathroom & room) are supposed to sync up with. I apologize that they were not synced and labeled in your case and caused some confusion. Again, thank you for the comments as it allows my management team know what areas to work in. We look forward to hosting you again when your travels bring you back to our area!
2 su 5
di un viaggiatore verificatoda LA

Warning

Data di pubblicazione: 15-mar-2015
I pro: Pictures and price
I contro: hotel
Posizione: I moved to another hotel
The pictures are much better than reality. Hotel environment is subpar.
Commenti Hotel
19-mar-2015 di Monique, Hotel
Dear Steve, Thank you for providing us some insight on your recent stay with us. I apologize that it was not as you had expected but we do hope you try us again and allow us the opportunity to provide you with a better experience.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 12-mar-2015
Very nice. Staff, location and extremely accommodating shuttle.
Commenti Hotel
16-mar-2015 di Monique, Hotel
Dear Guest, Thank you for the wonderful comments and score! I will be sure to share them with the staff!
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 12-mar-2015
Stellar in almost all respects. Would say the restaurant for the price does not quite fit into the 5 star category.
Commenti Hotel
16-mar-2015 di Monique, Hotel
Dear Guest, I am pleased to see you enjoyed our hotel and thank you so much for sharing you feedback with us. We certainly hope to host you again!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda ct

Data di pubblicazione: 24-feb-2015
Enjoyed the stay. Room felt more like home than a hotel- which I loved. very comfortable bed. Love the spacious shower. Only thing I would add is that the bathroom space is cramped and the shades don't block out light very well- which is great natural light during the day but when you're trying to sleep it's not so good.
Commenti Hotel
6-mar-2015 di Monique, Hotel
Dear Eri, Thank you for you feedback. We are excited to hear that you enjoyed your stay with us and look forward to hosting you again!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda New York, NY

Nice cheap hotel 20min away from Boston Long wharf

Data di pubblicazione: 23-feb-2015
I went with my boyfriend (we are both in our 20s) so we wanted somethig nice and cheap. Indigo hotel is both. The room was very clean, with a really nice shower. Only Con to this hotel is the location, there are no walking distance places. But the hotel hast great food and bar so there's no need to really go out for food. It's only 20 min away from Boston.
Commenti Hotel
6-mar-2015 di Monique, Hotel
Dear Evelin, We are very pleased to see that we were able to provide you with a wonderful experience. Thank you for your review and we hope to have you with us again!
3 su 5
di un viaggiatore verificato

Early Valentines Day

Data di pubblicazione: 15-feb-2015
The hotel was nice but my experience was very disappointing!When I booked my stay I specifically requested a room with a big tub that was shown on the picture on your site.I was promised that room but when I arrived it was a room with only a shower.I called the front desk with my problem and was told that the room that I was promised was already booked and that they only had 1 room in the hotel with that tub.I ONLY picked that hotel because of that tub and was definitely let down.My stay and plans were ruined!My boyfriend and I were celebrating our first Valentines together and we had to celebrate early because on the real day we couldn't be together because we are both single parents with young kids and our time alone is very limited and special.
Commenti Hotel
6-mar-2015 di Monique, Hotel
Dear Guest, Thank you for your feedback as it allowed me to research the issue and reach out to you privately. I sincerely hope that you try us again, as we will do what it takes to make up for this unfortunate error.
5 su 5
Consigliato
per Coppie
di un viaggiatore verificato

Comfortable, Friendly, Accessible

Data di pubblicazione: 19-gen-2015
I pro: Comfortable bed, friendly staff, safe enviroment
I contro: I wish there was an indoor pool, the outside one looks wonderful!
Posizione: We hopped on the t and went all the way to fenway. It was very convienent to leavehe hotel because of its proximity to 95.
The bed was very comfortable and the room was very clean. It is evident that the staff takes great pride in their work. The hotel is located right next to a t stop which makes going to the city very easy!! Loved my stay and I hope to return someday soon!