Valutazioni basate su 615 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
92% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,3 Servizio e personale
4,1 Comfort in camera
4,0 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 1-lug-2015
A lovely hotel with friendly and helpful staff. Unfortunately, our mattress was hard and sloped towards the middle. Apart from that, very good
3 su 5
di un viaggiatore verificato da florida

Data di pubblicazione: 28-giu-2015
I pro: Staff friendly and helpfull
I contro: The Air conditioner did not work and on top of that although it was switched off hot air was coming out. This made it difficult to sleep the first nig
The hotel was fine but the outdated facilities spoilt our stay
4 su 5
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di un viaggiatore verificato da Melbourne

Good location, Great City. One Complaint

Data di pubblicazione: 23-giu-2015
I pro: The Gym and the Pool
I contro: The BEDDING!!
Posizione: Hotel 2 k to city. Take the 4 bus and buy 380 pence ticket. other buses they will charge you more for the all day ticket. 2 shops nr by 4 basixs
Room is good for the the Uk, Clean and big. Great Fridge as well. Only complaint was the bed although huge (King) was way too hot, and there as no sheet so you either froze or boiled. It was 7 degrees outside and we had the Air con on ALL the time Great Fitness facilities as well the treadmills work (for a change) and the pool is great
4 su 5
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di un viaggiatore verificato da Pinner Middlesex

Nice hotel very nice staff

Data di pubblicazione: 9-mag-2015
Nice hotel good transport connection to the city staff were excellent as is the service only problem we had was when we had tea and there was stale custard in side the milk jug other than that our stay was very enjoyable
2 su 5
di un viaggiatore verificato da UK

Disappointing

Data di pubblicazione: 1-mag-2015
I pro: location OK
I contro: Please give customers enough beds!!! Cleaning was almost negligible - hotel clearly understaffed in terms of cleaning, reception and bar staff
Posizione: near race course. 30 min walk to the main sights
Booked a room with 2 double beds (3 of us) arrived to find a room with one double bed only as an 'upgrade'!! hotel staff blamed expedia saying that with expedia room are not guaranteed. if this is true then we won't be suing expedia again. eventually they brought us a small single bed to cram in beside the double.
4 su 5
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di un viaggiatore verificato da London

Convenient though not impressive

Data di pubblicazione: 30-apr-2015
I pro: Location, staff, room size.
I contro: General condition needs to be brought up to 4* standards.
Posizione: Directly off motorway, 5 minutes to centre. Adjacent to race course. Only 10 minutes drive to Discount village, Tesco store just 2 mins away.
Good overall impression. Well located about 5 minutes drive from centre, and easily found from motorway. Free parking with plenty of spaces was a bonus, but wifi in rooms is extra (£15 per day). Room was comfortable, clean and came with kettle, trouser press and ironing board. Bathroom was modern and had a powerful shower. Nothing to complain about but the hotel could benefit from a refurbishment programme to give it a more contemporary feel. A bit expensive for what you get, but would consider staying here again if a good deal were offered. Family friendly.
4 su 5
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di un viaggiatore verificato

Great hotel depending what room you get

Data di pubblicazione: 27-apr-2015
The hotel itself is lovely. The staff were very friendly and very helpful. However, our room was very basic for the price and was next to the elevator ay the top. Right next to the machinery for the elevator. This made a lot of noise when the lift was being used which was constant apart from between 12 approx till around 5.30/6.00. Also, we noticed there was no hot water after a certain time. We hadn't actually asked about this. But even the cold water trickled.
4 su 5
Consigliato
per Coppie
di un viaggiatore verificato da sussex

it was fine

Data di pubblicazione: 27-apr-2015
I pro: location, leisure club, parking
I contro: bathroom old fashioned, towels were a bit smelly
Posizione: walked walls of York, went to railway museum, treasures house and York minster.
comfortable light room, rather old fashioned bathroom, nice furniture
3 su 5
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di un viaggiatore verificato da uk

Nice hote

Data di pubblicazione: 9-apr-2015
No internet in rooms due to it been down, not good with 2 children. Pool shut one evening due to it been cleaned, again. Not good with 2 children. Food in bar a little on the pricey side.
5 su 5
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di un viaggiatore verificato da cumbria

Nice hotel, great facilities.

Data di pubblicazione: 8-apr-2015
Stayed for a long week end,over the bank holiday. Leisure facilities have great opening times of 6am to 11pm which is really useful. Breakfast was a very good standard.