Valutazioni basate su 424 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
95% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificatoda NY

Data di pubblicazione: 22-feb-2015
I pro: Ample spaces
I contro: usually busy at front desk
Posizione: Great location with easy access
Good access to Universal Studios! Room with kitchenette, although no cooking surface
4 su 5
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di un viaggiatore verificatoda Timberlake NC

Great staff close to convention center

Data di pubblicazione: 17-feb-2015
Nice hotel, staff great restaurant had good food, had to remind them every day to bring breakfast menu for room service (we only did this bc we were so busy and had full days). Staff was great room was clean. We would stay here again. Note this is close to north side of convention center we still had to taxi to west side.
2 su 5
di un viaggiatore verificato

20$ Self Parking Charge and No Free WIFI!!!!

Data di pubblicazione: 16-feb-2015
I pro: Is big spacious and kind of modern
I contro: WiFi THIS IS A MUST. Self parking should be FREE.
Posizione: It is ok Very comfortable.
For a 320$ Room you expect at least Complimentary Internet Like the whole world does. And Also charging 20$ for self-parking is just ridiculous. The Hotel was ok, nice, but definitely the room not very clean Found paper under the furniture. Is way too overprice for what it is, Including that you have to pay for WiFi, Parking and Breakfast. Best JC
3 su 5
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di un viaggiatore verificato

Data di pubblicazione: 6-feb-2015
Disappointed that there was no free WIFI in the hotel rooms.
4 su 5
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di un viaggiatore verificatoda Orlando, FL

Nice, close to convention center.

Data di pubblicazione: 28-gen-2015
I contro: Parking lot, very expensive.
Everything went smooth except trying to get to the parking lot which is a multilevel kind of back of the hotel. And very expensive I may add.
5 su 5
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di un viaggiatore verificato

Great hotel near Universal Studios

Data di pubblicazione: 13-gen-2015
I must say after a camping trip it was nice to step into this resort. The smell of white tea was extremely relaxing and created a different type of environment in the hotel. The staff was very nice, valet very attentive and the room was clean and had a home like feeling to it. I would definitely return to this hotel next time I am in the area, the price was very good too.
Commenti Hotel
20-gen-2015 di HotelMgmt, Hotel
Thank you so much for taking the time to share your review as well as the details of your stay at The Westin Orlando Universal Boulevard. From our location close to Universal Studios, as well as a host of exciting leisure activities, we couldn’t be happier to know you enjoyed such a great time. It is our highest priority to create an exhilarating experience for each of our guests and our soothing decor as well as the relaxing scent of White Tea is designed to lift your spirits. We're thrilled that your recent experience encompassed these qualities and look forward to welcoming you back very soon. Thank you for your kind review and be well.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 10-gen-2015
The only thing I didn't like was self parking was $18 a night. I've stayed in Orlando many times and many hotels don't charge for parking.
Commenti Hotel
20-gen-2015 di HotelMgmt, Hotel
Thank you for sharing your impressions. As you have indicated, we do charge for secure parking and do regret if you were inconvenienced. Alternatively guests may choose to utilize our Valet service. We hope you will come back again.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 13-dic-2014
Just not impressed with the "coldness" of the overall decor when entering lobby. Staff were polite.
Commenti Hotel
15-dic-2014 di HotelMgmt, Hotel
We are glad you enjoyed our service but it is disappointing if your overall encounter was not as you had hoped or if you were not impressed with our décor. Thank you for sharing your impressions.
5 su 5
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di un viaggiatore verificatoda Brooklyn, NY

Amazing experience :)

Data di pubblicazione: 9-dic-2014
Beginning to end 100% awesome. The hotel staff consisted only of pleasant and helpful people. The minute you walk through the doors, you immediately smell the white tea aroma that is all throughout the hotel. It was relaxing and energizing. The comfort we felt getting into bed every night was unmeasurable. The shower was AWESOME. Rain from above, and the wand was gently massaging...the only thing that could've made it better would've been a seat lol. Room service was delicious! The portions were a little large, so we ended up ordering from the kids menu the second time, but WOW the kids menu is fantastic. The gnocchi a la crema was completely delicious too! MUST TRY! The gym was really nice and had just enough equipment to let you work your whole body out. There was a ping pong table out by the pool, and a fire pit as well. There was an $18.95 charge per day for self-parking, but the overall experience was so fantastic, I didn't mind in the least. I signed up for the preferred guest program because I am most certainly coming back.
Commenti Hotel
16-dic-2014 di HotelMgmt, Hotel
Thank you for providing details of your stay at The Westin Orlando Universal Boulevard. We couldn’t be happier to know you enjoyed such a great time. It is our highest priority to create an exhilarating experience for each of our guests and our soothing decor as well as the relaxing scent of White Tea is designed to lift your spirits. Each of our associates believes in ensuring that all who visit are treated with care. We're thrilled that your recent experience encompassed these qualities and look forward to welcoming you back very soon. Thank you for your kind review and be well.
5 su 5
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di un viaggiatore verificatoda Florida

It's a very nice hotel.

Data di pubblicazione: 4-dic-2014
I pro: Very quite, not in a busy street. Nice amenities. The hotel has a restaurant on site. I love the shower.
Posizione: A short drive to seaworld, universal studios, and disney.
Our room was very clean. They have the most comfortable bed. We had everything we need in our room. We had an awesome stay.
Commenti Hotel
9-dic-2014 di HotelMgmt, Hotel
We are glad to know you appreciated our proximity to the area attractions as well as your smartly appointed guest room. Enjoying some peace from the hustle and bustle of your trip sounds like the perfect way to relax. Thank you so much for sharing feedback regarding your visit to The Westin Orlando Universal Boulevard.