Valutazioni basate su 402 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
95% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 13-dic-2014
Just not impressed with the "coldness" of the overall decor when entering lobby. Staff were polite.
Commenti Hotel
15-dic-2014 di HotelMgmt, Hotel
We are glad you enjoyed our service but it is disappointing if your overall encounter was not as you had hoped or if you were not impressed with our décor. Thank you for sharing your impressions.
5 su 5
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di un viaggiatore verificatoda Brooklyn, NY

Amazing experience :)

Data di pubblicazione: 9-dic-2014
Beginning to end 100% awesome. The hotel staff consisted only of pleasant and helpful people. The minute you walk through the doors, you immediately smell the white tea aroma that is all throughout the hotel. It was relaxing and energizing. The comfort we felt getting into bed every night was unmeasurable. The shower was AWESOME. Rain from above, and the wand was gently massaging...the only thing that could've made it better would've been a seat lol. Room service was delicious! The portions were a little large, so we ended up ordering from the kids menu the second time, but WOW the kids menu is fantastic. The gnocchi a la crema was completely delicious too! MUST TRY! The gym was really nice and had just enough equipment to let you work your whole body out. There was a ping pong table out by the pool, and a fire pit as well. There was an $18.95 charge per day for self-parking, but the overall experience was so fantastic, I didn't mind in the least. I signed up for the preferred guest program because I am most certainly coming back.
Commenti Hotel
16-dic-2014 di HotelMgmt, Hotel
Thank you for providing details of your stay at The Westin Orlando Universal Boulevard. We couldn’t be happier to know you enjoyed such a great time. It is our highest priority to create an exhilarating experience for each of our guests and our soothing decor as well as the relaxing scent of White Tea is designed to lift your spirits. Each of our associates believes in ensuring that all who visit are treated with care. We're thrilled that your recent experience encompassed these qualities and look forward to welcoming you back very soon. Thank you for your kind review and be well.
5 su 5
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di un viaggiatore verificatoda Florida

It's a very nice hotel.

Data di pubblicazione: 4-dic-2014
I pro: Very quite, not in a busy street. Nice amenities. The hotel has a restaurant on site. I love the shower.
Posizione: A short drive to seaworld, universal studios, and disney.
Our room was very clean. They have the most comfortable bed. We had everything we need in our room. We had an awesome stay.
Commenti Hotel
9-dic-2014 di HotelMgmt, Hotel
We are glad to know you appreciated our proximity to the area attractions as well as your smartly appointed guest room. Enjoying some peace from the hustle and bustle of your trip sounds like the perfect way to relax. Thank you so much for sharing feedback regarding your visit to The Westin Orlando Universal Boulevard.
5 su 5
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di un viaggiatore verificato

nice hotel close to Universal Studios.

Data di pubblicazione: 1-dic-2014
I made my reservations on Expedia three weeks ago. Then I took my entire family to Universal Studios and for the night and the next night we stayed at the Westin Hotel. We really enjoyed staying there all my family was happy with the rooms. Next time we will hit the heated pool.
Commenti Hotel
9-dic-2014 di HotelMgmt, Hotel
Thank you for letting us know of your appreciation for the comfort and amenities you found at The Westin Orlando Universal Boulevard. We always hope that each guest feels right at home here and our smartly appointed accommodations are designed for that purpose. Our heated outdoor pool is always a favorite with our guests and we hope you do have an opportunity to stay to enjoy it as well as our many other amenities and services. Be well.
4 su 5
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di un viaggiatore verificato

Nice hotel close to seaworld.

Data di pubblicazione: 30-nov-2014
I noticed one day my bed sheets and pillows were not changed. They kept same on and just made up bed
Commenti Hotel
8-dic-2014 di HotelMgmt, Hotel
We are glad you found our property to be so nice. As you mentioned, we are just minutes from SeaWorld, as well as all of the area theme parks. It is our goal to help protect the environment we live in and invite our guests to make a green choice with rewards for helping in our initiatives, but we do regret if there was any confusion as we do offer full service housekeeping as well. We do hope you will visit us again. Thank you for sharing your feedback.
5 su 5
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di un viaggiatore verificatoda Raleigh, NC

Great hotel. Very convenient to Convention Center

Data di pubblicazione: 27-nov-2014
I pro: Very nice staff
I contro: Don't charge for Wifi. That is ridiculous in this day in age. I spent more on a week of wifi than 3 months of internet at home.
Posizione: Very close to convenient center. About a 5 minute walk across the street. Only 15 minutes from Universal Studios and Citywalk.
Had a wonderful week long stay at the hotel. The staff are extremely nice and will make sure you are well taken care of. The hotel has a nice bar down stairs serving up expensive drinks. Room service has a great selection and only took about 20 minutes to arrive. The breakfast buffet wasn't as good as I anticipated. After one meal I decided breakfast would have to be somewhere else. I asked about water pressure issues and it appears they have resolved these issues. Make sure to ask for a view of the pool or you may get stuck looking at the bright lights of the parking garage.
Commenti Hotel
4-dic-2014 di HotelMgmt, Hotel
It certainly sounds as though your stay for your Orange County Convention Center event was a success. Your feedback has listed some of the top features of our property that many of our guests take advantage of, from our convenient location to dining at Fiorella’s Cucina Toscana. We do apologize if your breakfast experience was not more to your liking, however, or if you were inconvenienced by any of our charges. While there is a charge associated with Internet access in individual guest rooms, complimentary wireless is available in all public areas. We do hope that for your next time in the area, we have the opportunity to welcome you back. Thank you for sharing your appreciation for The Westin Orlando Universal Boulevard.
4 su 5
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di un viaggiatore verificatoda fl

Nice hotel to stay

Data di pubblicazione: 25-nov-2014
I pro: Clean room, very comfy beds. My family had a sound sleep. They liked the bathroom.
I contro: Nothing about room. Should give complimentary coffee like other hotel.
Posizione: Universal studio, Disney is not that far.
Experience was great. We liked the room. Very clean. Did not know about self parking fees. Should have looked while booking. Could get similar hotel with free parking and free breakfast within the area.
Commenti Hotel
4-dic-2014 di HotelMgmt, Hotel
Knowing your experience was great is just what we like to hear. Our hotel is perfect for family stays with smartly appointed accommodations and comforts to make everyone happy. We do apologize if any of our fees surprised you. As you mentioned, we do charge for parking which is outlined during the booking process. Alternatively, many make use of our full-service Valet. Please do know that we feature complimentary coffee in our guest rooms. We hope you will visit us again at The Westin Orlando Universal Boulevard.
5 su 5
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per Viaggiatori per affari
di un viaggiatore verificato

Nice Hotel, Near to I-Drive but Peaceful

Data di pubblicazione: 22-nov-2014
I pro: Affordable luxury hotel
I contro: Disappointed at having to pay 18 dollars per day for parking - the parking rate really doesn't need to be this high!
Posizione: Five min drive from International Drive, so close to the action, but the hotel is in a quieter area
Excellent hotel - all staff were friendly yet professional and extremely helpful
Commenti Hotel
25-nov-2014 di HotelMgmt, Hotel
Knowing that The Westin Orlando Universal Boulevard was your choice of accommodations when visiting the area makes us very happy. From check in to check out, it is our desire for all guests to enjoy their stay and our location makes getting around the area quite easy. We do apologize if you found our parking rate to be inconvenient, however. Please know that many guests enjoy use of our valet service as an alternative. We’re thrilled that we could provide you with a peaceful, refreshing retreat and hope to be able to welcome you back very soon.
4 su 5
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di un viaggiatore verificatoda Miami, FL

Nice hotel

Data di pubblicazione: 20-ott-2014
It was a great hotel and I will definitely be staying here again!
Commenti Hotel
28-ott-2014 di HotelMgmt, Hotel
We are always so happy to know that our refreshing accommodations inspire our guests to return. Thank you for sharing your feedback. We look forward to your next stay with us at The Westin Orlando Universal Boulevard.
4 su 5
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di un viaggiatore verificatoda Tampa, FL

Close to attractions, away from the hustle.

Data di pubblicazione: 12-ott-2014
Nice clean hotel. Beds are very comfy. Staff was very nice. Only negative was low water pressure and occasionally the water would just stop for a couple of seconds and start again.
Commenti Hotel
15-ott-2014 di HotelMgmt, Hotel
Convenient and peaceful. The Westin Orlando Universal Boulevard offers the best of both worlds. We are truly grateful for your feedback and acknowledgement of our associates’ efforts. Please accept our apology for any inconveniences you encountered with regard to the water pressure in your guest room, however. Your comments will be shared with our maintenance team to ensure that everything is at its best for future stays. We hope you will consider another visit soon. Thank you for your feedback.