Valutazioni basate su 331 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
95% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 7-gen-2014
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

The terrible valet

Data di pubblicazione: 11-ago-2014
The valet tried to steer me to the Convention center for tickets to Universal Studios They were actually more expenses than I would've paid at the front gate. Good thing I check with my smart phone! It seemed like he got a cut of the proceeds!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Lakeland, FL

Great Service, But You Pay For It

Data di pubblicazione: 4-ago-2014
I pro: I absolutely loved the staff. All were friendly and helpful and I was treated like a queen.
I contro: Either free wifi or discounted parking. Something to make it feel a little less expensive.
Posizione: It's literally right across the street from the Orange County Convention Center (North Concourse) Be warned, it's a 1.5 mile to the West Concourse.
Don't expect to have anything complimentary in your stay. Arriving, I realized that it would 17 dollars (A NIGHT) for parking. If I had wanted to do any work on my trip I would have had to pay 15 dollars for 24 hour internet service. I was severely disappointed. While the staff was implacable and courteous, it was frustrating to realize all of the extra money I had to spend. There is no complimentary breakfast and nothing is free. I understand hotels need to make money off of their services, but for what I was paying for the room, I would have liked free wifi or discounted parking. Just expect to spend extra for the service.
Commenti Hotel
15-ago-2014 di HotelMgmt, Hotel
Thank you for sharing your honest feedback regarding your experience. Whether it's positive or otherwise, we’re always grateful to learn about our guests’ time with us. While we are delighted to know that you valued the service you received, we’re disappointed to read that your entire stay did not reflect the high standards we’ve set and apologize if any of our fees surprised you. We do charge for parking, however, many of our guests enjoy the convenience of our Valet service. When seeking to access the Internet at no charge, you can utilize our complimentary wireless in all public areas. We also feature a full service business center located right off of the lobby. Please know that we will share your comments with our management team. The next time you are in the Orlando area, we hope you’ll consider visiting with us again.
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Great for the convention center

Data di pubblicazione: 23-lug-2014
I pro: Perfect location!
I contro: Shuttle service to the Convention Center is needed. The 30 minute walk in the heat of July is not recommended.
Posizione: Orange County Convention Center is across the street and the Disney attractions are within 10 miles.
This was a very clean and updated hotel across the street from the convention center. The only thing that I disliked was the lack of a shuttle service to/from the convention center. Due to its location, a lot of visitors are staying at the hotel due to the convention center. A shuttle service, even for a small charge, is needed. The internet fees are also a little too high for the speed that is provided.
Commenti Hotel
15-ago-2014 di HotelMgmt, Hotel
Thank you for taking the time to share your impressions of The Westin Orlando Universal Boulevard. We are so glad you enjoyed our location as well as our refreshing accommodations. Your suggestions are of great value to us and we will be sure to share them with our management team. We do apologize if you experienced any issues while accessing our Internet. Please know that one of our associates is always on hand to assist. While we do charge for Internet access in individual guest rooms, many guests take advantage of our complimentary wireless access in the Lobby and Business Center. It is our hope that you will visit us again.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Australia

Nice hotel, close to the convention centre

Data di pubblicazione: 22-lug-2014
Nice rooms, great for a longer stay with a kitchenette, lounge and dining table in our room. Not too far from the amusement parks. Friendly and helpful staff
Commenti Hotel
1-ago-2014 di HotelMgmt, Hotel
Thank you for letting us know that you enjoyed your stay with us at The Westin Orlando Universal Boulevard. Our location near the Orange County Convention Center offers our guests convenience for any events there and we are minutes from all the theme parks. As you mentioned, our guest rooms are all outfitted with so many amenities, longer stays are made that much more comfortable. We do hope you will come back again soon.
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Business Hotel near OCCC

Data di pubblicazione: 21-lug-2014
Located near OCCC with nothing else within walking distance. Good business hotel. No complaints. Unspectacular and unremarkable. Good quality and reasonably priced.
Commenti Hotel
1-ago-2014 di HotelMgmt, Hotel
Thank you for taking the time to share your impressions of our hotel. As you mentioned, we are located directly across the street from the Orange County Convention Center offering our guests great convenience for any events. We are glad to learn that you enjoyed your overall stay with us, but we must apologize if you were not fully impressed. If there was anything we could have done differently, we would love to know as it is our biggest desire to have our guests leave refreshed. We hope you will consider staying again.
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

very comfortable

Data di pubblicazione: 27-giu-2014
Attended a 4 day conference at Orange County Convention Center. It's a very long walk (about 20 minutes) but do-able from this hotel. The hotel is very comfortable, however be advised there is absolutely NOTHING nearby so if you are traveling here - you will either need to rent a car, or be satisfied with the hotel food - which was pretty good. I opted to not have room service, and was rewarded with a $5 nightly gift which I used for dining at the hotel. When my in-room coffee maker (Starbucks coffee!) broke one morning, they sent me up a free pot of coffee (and I had just asked to get a replacement coffee maker). Overall, the service was Excellent, the bedding and room was so comfortable, I just felt very well taken care of here.
Commenti Hotel
8-lug-2014 di HotelMgmt, Hotel
We are certainly delighted that our dedicated staff created a memorable experience for you while staying at The Westin Orlando Universal Boulevard. Thank you for sharing your appreciation of their efforts and for your kind recommendation. We can understand how important it can be to start your day with a fresh cup of coffee and it is great to know you valued the extra efforts we made. It would be our pleasure to have you return to our hotel, and we hope it’s soon. Until then, be well.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Houston, TX

Nice

Data di pubblicazione: 23-giu-2014
I pro: Had a good night rest. The starbucks coffee in the room was fantastic.. but bring your own creamer as I did.. it was delightful.
I contro: I don't like the parking charges.. too much in my opinion. My room was pretty small for two queen beds.. but beds were comfy.
Posizione: Orange County Convention Center across the street which was great for the volleyball tournament we were in town for.
Easy check in.. nice room.. comfy bed.. great pool and poolside bar.. good food at restaurant.. everything very pleasing and accomodating.
Commenti Hotel
1-lug-2014 di HotelMgmt, Hotel
Thank you for letting us know how much you enjoyed your stay at The Westin Orlando Universal Boulevard. The amenities at our hotel are specifically selected to leave you renewed and refreshed and we are thrilled that you appreciated our pool area as well as our in-room Starbucks coffee. Please know that while we do charge for parking, many guests make use of the convenience that our Valet service provides. We hope you have the chance to return for another visit.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

nice hotel. would definitely stay again

Data di pubblicazione: 11-giu-2014
I contro: I would love ceiling fans to better my nite sleep
only stayed one night but was very nice .Everyone was very kind and helpful.
Commenti Hotel
17-giu-2014 di HotelMgmt, Hotel
Exceptional guest service is our top priority at The Westin Orlando Universal Boulevard. It truly pleases us to read a review such as yours and know that we have succeeded in creating a great experience for a valued guest. We are so glad you appreciated such positive service and we will share your comments with everyone here. We hope you find your way back to us soon, as it would be our pleasure to welcome you again.
5 su 5
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per Tutti
di Truewise da St. Pete

Sparkling clean, quite and relaxing atmosphere.

Data di pubblicazione: 2-giu-2014
I pro: Medium size hotel, not crowded, very clean, quite and with helpful and polite personal.
I contro: Cannot think of anything at this point. My stay was perfect.
Posizione: Orange Convention Center is next door and within short driving distance from outlet stores.
Fully enjoyed my stay at the Westin hotel again. It was like mini vacation.
Commenti Hotel
9-giu-2014 di HotelMgmt, Hotel
Knowing you found your stay to be perfect is truly the best compliment we could receive. Thank you so much for sharing your experience with us at The Westin Orlando Universal Boulevard. We strive to create a revitalizing experience for each of our valued guests, and we are so glad that your recent stay was a reflection of those goals including our hospitable service and relaxing spaces. We hope to be able to welcome you back in the near future.