Valutazioni basate su 301 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
94% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,5 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 7-gen-2014
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Great for the convention center

Data di pubblicazione: 23-lug-2014
I pro: Perfect location!
I contro: Shuttle service to the Convention Center is needed. The 30 minute walk in the heat of July is not recommended.
Posizione: Orange County Convention Center is across the street and the Disney attractions are within 10 miles.
This was a very clean and updated hotel across the street from the convention center. The only thing that I disliked was the lack of a shuttle service to/from the convention center. Due to its location, a lot of visitors are staying at the hotel due to the convention center. A shuttle service, even for a small charge, is needed. The internet fees are also a little too high for the speed that is provided.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Australia

Nice hotel, close to the convention centre

Data di pubblicazione: 22-lug-2014
Nice rooms, great for a longer stay with a kitchenette, lounge and dining table in our room. Not too far from the amusement parks. Friendly and helpful staff
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Business Hotel near OCCC

Data di pubblicazione: 21-lug-2014
Located near OCCC with nothing else within walking distance. Good business hotel. No complaints. Unspectacular and unremarkable. Good quality and reasonably priced.
4 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

very comfortable

Data di pubblicazione: 27-giu-2014
Attended a 4 day conference at Orange County Convention Center. It's a very long walk (about 20 minutes) but do-able from this hotel. The hotel is very comfortable, however be advised there is absolutely NOTHING nearby so if you are traveling here - you will either need to rent a car, or be satisfied with the hotel food - which was pretty good. I opted to not have room service, and was rewarded with a $5 nightly gift which I used for dining at the hotel. When my in-room coffee maker (Starbucks coffee!) broke one morning, they sent me up a free pot of coffee (and I had just asked to get a replacement coffee maker). Overall, the service was Excellent, the bedding and room was so comfortable, I just felt very well taken care of here.
Commenti Hotel
8-lug-2014 di HotelMgmt, Hotel
We are certainly delighted that our dedicated staff created a memorable experience for you while staying at The Westin Orlando Universal Boulevard. Thank you for sharing your appreciation of their efforts and for your kind recommendation. We can understand how important it can be to start your day with a fresh cup of coffee and it is great to know you valued the extra efforts we made. It would be our pleasure to have you return to our hotel, and we hope it’s soon. Until then, be well.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Houston, TX

Nice

Data di pubblicazione: 23-giu-2014
I pro: Had a good night rest. The starbucks coffee in the room was fantastic.. but bring your own creamer as I did.. it was delightful.
I contro: I don't like the parking charges.. too much in my opinion. My room was pretty small for two queen beds.. but beds were comfy.
Posizione: Orange County Convention Center across the street which was great for the volleyball tournament we were in town for.
Easy check in.. nice room.. comfy bed.. great pool and poolside bar.. good food at restaurant.. everything very pleasing and accomodating.
Commenti Hotel
1-lug-2014 di HotelMgmt, Hotel
Thank you for letting us know how much you enjoyed your stay at The Westin Orlando Universal Boulevard. The amenities at our hotel are specifically selected to leave you renewed and refreshed and we are thrilled that you appreciated our pool area as well as our in-room Starbucks coffee. Please know that while we do charge for parking, many guests make use of the convenience that our Valet service provides. We hope you have the chance to return for another visit.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

nice hotel. would definitely stay again

Data di pubblicazione: 11-giu-2014
I contro: I would love ceiling fans to better my nite sleep
only stayed one night but was very nice .Everyone was very kind and helpful.
Commenti Hotel
17-giu-2014 di HotelMgmt, Hotel
Exceptional guest service is our top priority at The Westin Orlando Universal Boulevard. It truly pleases us to read a review such as yours and know that we have succeeded in creating a great experience for a valued guest. We are so glad you appreciated such positive service and we will share your comments with everyone here. We hope you find your way back to us soon, as it would be our pleasure to welcome you again.
5 su 5
Consigliato
per Tutti
di Truewise da St. Pete

Sparkling clean, quite and relaxing atmosphere.

Data di pubblicazione: 2-giu-2014
I pro: Medium size hotel, not crowded, very clean, quite and with helpful and polite personal.
I contro: Cannot think of anything at this point. My stay was perfect.
Posizione: Orange Convention Center is next door and within short driving distance from outlet stores.
Fully enjoyed my stay at the Westin hotel again. It was like mini vacation.
Commenti Hotel
9-giu-2014 di HotelMgmt, Hotel
Knowing you found your stay to be perfect is truly the best compliment we could receive. Thank you so much for sharing your experience with us at The Westin Orlando Universal Boulevard. We strive to create a revitalizing experience for each of our valued guests, and we are so glad that your recent stay was a reflection of those goals including our hospitable service and relaxing spaces. We hope to be able to welcome you back in the near future.
3 su 5
di Ray da Tampa,Fl

Not a convention Hotel

Data di pubblicazione: 30-mag-2014
I pro: Not much except for cheaper parking.
I contro: Better complimentary transportation to south wing and other amenities in international Ave. A more honest explanation of the Hotel location.
Posizione: Very little to do within walking distance. A car is almost mandatory.
Although the Westin is close to parts of the Orlando Convention center. It is only close to the less used North wing. The walk to the more commonly used South wing is about 1.5 miles. The staff was not particularly helpful to attendees or to the shuttle buses hired for the event and forced participants to wait for buses in the busy street in front of hotel. The services of the hotel were adequate but below par for what I would expect from a Westin. Closer, cheaper hotels abound in International Avenue where most of the restaurants are located. This hotel is more suited to guests that are going to Universal parks and not to convention meetings except for the few meetings that take place in the North wing. The price was exhorbitant for such an average hotel in a sub optimal location
Commenti Hotel
2-giu-2014 di HotelMgmt, Hotel
We do apologize that your recent stay with us did not meet your expectations. It is certainly our goal to provide the most refreshing stay for our guests, and it seems there were a few opportunities where we could have improved your impressions. While our location is directly across from the convention center, it is regrettable if you were inconvenienced getting to your events. It is our hope that you will please give us another try in the future, as we are sure your time here will be greatly improved. Thank you for your review.
3 su 5
di VTN da Palm Beach

Okay hotel, I expected more

Data di pubblicazione: 27-mag-2014
I pro: The room was clean, the facility was clean as well.
I contro: Customer service
Posizione: Sea World
The hotel was okay, I was disappointed with the staff. I think they can definitely do better when it comes to customer service. I think Brittney from the reception area was amazing and helpful. However, the Westin team has a lot of space for improvement in regard to the way they treat their costumers.
Commenti Hotel
2-giu-2014 di HotelMgmt, Hotel
We’re very happy to hear that you were able to enjoy our renewing accommodations during your stay with us. Service is of utmost importance and we strive to create a renewing encounter for all of our guests. While we are glad to know that you found some of our associates to be so hospitable, we regret that was not your full experience. If there was anything we could have done differently, we would love to know. Your comments will be shared with our management team. Thank you for taking the time to offer your feedback. We hope to welcome you back for a refreshing stay in the future.