Valutazioni basate su 239 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,5 su 5
93% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,5 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 7-gen-2014
5 su 5
Consigliato
per Tutti
di Lisa

Very nice!

Data di pubblicazione: 20-apr-2014
Great customer service and very nice rooms. Comfortable bed and pillows. We' ll definitely be back!
5 su 5
Consigliato
per Tutti
di sourh floridian da coral springs

Outstanding quality!

Data di pubblicazione: 18-apr-2014
I usually stay at the Westin diplomat in Hollywood. So when I booked my 2 day stay Father and daughter disney getaway. I thought it would be ok. Little did I know it exceeded my expectations. Rooms were very spacious and most important clean. Staff could not do enough to help Us. They were friendly from start to finish. While not as glitzy as the westin diplomat it is just as good. I would highly recommend a stay here!!
Commenti
21-gen-2014
Thank you so very much for the many compliments for our Orlando hotel. Everyone here at The Westin Orlando Universal Boulevard values our guests and strives to provide exceptional service to make their stays the best they can be. We are glad you enjoyed everything from start to finish for your father daughter getaway. Please visit us again soon as it would be our pleasure to welcome you back.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Easy distance from everything we needed.

Data di pubblicazione: 16-apr-2014
Such a pleasure to relax here after a hot, busy day.
Commenti
21-gen-2014
Thank you for taking the time to let us know how pleased you were with your recent experience at The Westin Orlando Universal Boulevard. We always hope to provide luxurious comfort and peace in the midst of the many Orlando attractions. It is great to know you found our location amenities such a pleasure. Please allow us to serve you again when you travel to the area.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Should be a Sheraton, not a Westin

Data di pubblicazione: 18-mar-2014
I contro: Improve the hotel rooms to Westin grade. Make us feel like we are getting our money's worth.
Nice hotel with the usual amenities. Once I entered my room, I felt like I was in a Sheraton. The room is not up to Westin quality standards that I have seen at other Westins. I usually complain about the shower and the mattress. In this case, mattress was very comfortable and the shower had enough pressure. The room was small and the furniture was cheap looking like a Sheraton.
Commenti
26-gen-2014
Thank you for your review; we are truly grateful for your feedback. Although we're delighted that you were happy with many aspects of your stay such as our Heavenly Bed and Heavenly Bath, we were disappointed that not every part of your encounter here was positive. Please accept our apologies if you were not fully impressed with your accommodations. Your comments will be shared with the team. We hope that the next time you are visiting Orlando, you will allow us the honor of welcoming you back for a true Westin experience.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great hotel, love it

Data di pubblicazione: 13-mar-2014
We spent 5 days and felt very safe for me and my kids, we spent most of the time by this pool.
Commenti
18-gen-2014
Thank you for sharing your recent experience at The Westin Orlando Universal Boulevard. We are so pleased to hear that your stay was great and provided you with a sense of security for your family. Our pool area is always such a hit and we are glad you enjoyed it too. It would be our pleasure to welcome you back.
2 su 5
di un viaggiatore verificato

Pay for internet? Who makes you do that anymore?

Data di pubblicazione: 11-mar-2014
Hotel was ok. Nothing to write home about. Hard to believe that they charge $15 for internet. I will not return
Commenti
18-gen-2014
Thank you for taking the time to share your thoughts. We regret if you were disappointed by any of our fees. Please know that while we do charge for Internet access in individual guest rooms, guests can enjoy unlimited complimentary service in our business center and we regret if you were not aware of this amenity. We hope you will reconsider another stay.
5 su 5
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per Tutti
di Lorraine da FL

Very nice

Data di pubblicazione: 11-mar-2014
I pro: Everything was clean. Very nice environment.
I contro: No improvement
Posizione: The location is great, everything is convenient.
Everything was very nice. I enjoyed everything. Hotel employees were very nice and made me feel welcome.
Commenti
18-gen-2014
We couldn’t be more pleased than to learn that your entire experience at The Westin Orlando Universal Boulevard was enjoyable. Our associates will be so pleased to know they left you with a positive impression of their hospitality. Thank you for your review.
5 su 5
Consigliato
per Tutti
di Laurie

Great place to relax while here for business!

Data di pubblicazione: 7-mar-2014
I stayed at the hotel for two nights. It was amazing!! Great staff for a great hotel. Will definitely come back. The restaurant was delicious.
5 su 5
Consigliato
per Tutti
di Laurie

Great place to relax while here for business!

Data di pubblicazione: 7-mar-2014
I stayed at the hotel for two nights. It was amazing!! Great staff for a great hotel. Will definitely come back. The restaurant was delicious.
Commenti
11-gen-2014
Enjoying a relaxing and renewing experience while traveling for business can be so wonderful. Thank you for taking the time to share your encounter at The Westin Orlando Universal Boulevard. We will be certain to share your kind words with our associates and we all look forward to welcoming you again.