Valutazioni basate su 2.496 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,6 su 5
96% degli ospiti consiglia questa struttura
4,7 Pulizia della camera
4,6 Servizio e personale
4,7 Comfort in camera
4,6 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
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di un viaggiatore verificatoda Los Angeles, CA

Excellent location in the heart of Philadelphia.

Data di pubblicazione: 29-gen-2015
I pro: The rooms are beautifully designed and the bed is VERY comfortable.
I contro: Hotel staff providing the guests with basic information about the hotel for an optimal staying experience.
Posizione: This hotel is centrally located next to everything of interest.
This was an upscale and extremely comfortable hotel. The only reason that I gave it 4 stars instead of 5 is because the hotel staff was not as insightful as I would have liked. For example, it would have been nice to know that their were complimentary coffee and pastries behind a wall in the lounge, without having to ask. Hotel staff should also inform each guest how to access the internet. I also feel like it would have been useful for the valet staff to inform us that we can call to have our car brought out, instead of waiting 15 minutes at the front door. These simple courtesies help make a guests experience much more pleasant, and should be a given at a luxury hotel.
5 su 5
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di un viaggiatore verificato

Close to major shops a restaurants.

Data di pubblicazione: 27-gen-2015
Great place and location in the city. Excellent staff and service.
5 su 5
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di un viaggiatore verificato

Beautiful hotel in downtown Philadelphia

Data di pubblicazione: 20-gen-2015
Food, room, and service were excellent. Easy walk to the train to the airport, museums, and Independence National Historical Park.
5 su 5
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di un viaggiatore verificato

Very nice hotel would definitely stay again

Data di pubblicazione: 19-gen-2015
I picked this hotel based on others reviews and I am glad I did. This hotel was very nice with a friendly staff and comfortable rooms. It is within walking distabce to many attractions (1.4 miles or so) and that was convinianf.
5 su 5
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di un viaggiatore verificatoda New York City

Never disappointed

Data di pubblicazione: 16-gen-2015
I pro: Everything is in very close proximity go out door and hang a right and there is a awesome neighborhood just for starters !!
I contro: Nothing !
Posizione: Near to everything.. its all within walking distance and if not a mere 5 minute taxi ride ..
I"ve stayed at so many Sofitel Hotels and I'm always happy and feel so safe and the staff is tremendous!!! This particular hotel is near everything !!!!! A Must!! out the door and hang a right and there s a tremendous neighborhood just for starters!!!
5 su 5
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di un viaggiatore verificato

Employees are super nice and helpful!

Data di pubblicazione: 13-gen-2015
I pro: All else was great. The room was clean, they gave you slippers and robes. The hotel bar was great, bartenders are friendly and make great drinks!
Posizione: Right in downtown, you can walk to everything
The only bad thing I can say is that there was no top sheet on the bed. There was only the down duvet, which was super comfy, but also really hot. We had the heat as low as it could go and we were both really hot all night and did not sleep well. If there had been a top sheet, we would have been more comfortable with that.
5 su 5
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per Coppie
di un viaggiatore verificato

Data di pubblicazione: 12-gen-2015
I pro: The staff, the food, the room.
The room was great! The breakfast buffet was excellent. The people seemed to be sincerely interested in making sure our stay was enjoyable.
5 su 5
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di un viaggiatore verificato

High end service!

Data di pubblicazione: 11-gen-2015
I pro: The service and staff.
I contro: The cost of parking per night! Yes, it's valet, but look before you drive.
Posizione: Philadelphia Art Museum. One of the best in the world. See it.
If you need it, want it, or maybe are thinking about it - just ask. Done in minutes by a cheerful person. Need a cab? Ordered too much at dinner, and need your minibar fridge emptied to use for the leftovers? Want early check-in? Done, done, and done. It's elegant - big candles in glass boxes all through the lobby at night blew me away. Room was nice, bathroom huge (tub and separate shower!), down and feathers in abundance.
5 su 5
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per Coppie
di un viaggiatore verificato

Data di pubblicazione: 11-gen-2015
From check in to breakfast steak and eggs to check out magnificent. Wish I didn't drive parking was expensive everywhere.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 9-gen-2015
We will definitely stay here again. Everything was top notch!