Valutazioni basate su 349 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
93% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,3 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Convenient hotel

Data di pubblicazione: 14-nov-2014
I contro: Location was a bit difficult to find.
Very nice stay. Full service hotel. Was there for business and perfect for that.
3 su 5
di un viaggiatore verificatoda livermore, ca

Data di pubblicazione: 8-ott-2014
I've stayed at different Doubletree hotels, but this one did not meet my expectations
Commenti Hotel
15-ott-2014 di Marissa, Hotel
Dear Guest, We apologize for not meeting your expectations at our hotel. We try and provide the best quality and services we can for our guests.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda Florida

Convenient to I-580

Data di pubblicazione: 16-set-2014
I pro: Side entrance for convenience.
Posizione: Restaurants and stores close by.
Everything looked very new. Pleasant stay. Cookies at check in is a nice touch.
5 su 5
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per Viaggiatori per affari
di toby

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 24-ago-2014 su Hotels.com
5 su 5
Consigliato
per Evento privato
di Kyle

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 16-ago-2014 su Hotels.com
3 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda S.F.

Sad DoubleTree

Data di pubblicazione: 16-ago-2014
I pro: Rooms are clean nice and up to date. Housekeeping staff was nice.
I contro: You can tell its a remodel. Missed some finishing touches. Hotel, during the day, looks nothing like the picture on your site. We drove passed...
Posizione: There's a small strip mall and pond close by.
I didn't believe the old looking hotel was a DoubleTree... It looked like a repainted Holiday Inn with the DoubleTree signage. 2:00pm check in was going well until I was informed, there was no water. There was a repair going on and there wouldn't be water till 4pm. I told her I was going to a wedding at 5pm across town. She said there might be water in the bathroom, handed me 2 delicious warm cookies and gave me a blank stare... At around 3pm received a call that water was on. YAY! The remodel took shortcuts that are noticeable, but not a big deal. The rooms actually pretty nice and house keeping staff are friendly. There are close places to eat and a nice pond with ducks and geese a block away. Other than that, it was a good deal ($). If you are going to stay here because you see "By Hilton" next to Doubletree. Don't.
Commenti Hotel
18-ago-2014 di Marissa, Hotel
We appreciate you taking the time to write your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. We’re sorry that the comfort of your stay was interrupted by the hot water. We were having an issue with the boiler room. Since then the issue has been resolved. The next time you travel to the area, we hope that you’ll be our guest again.
4 su 5
Consigliato
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 14-ago-2014 su Hotels.com
2 su 5
Consigliato
per Viaggiatori per affari
di un viaggiatore verificato

Front desk

Data di pubblicazione: 13-ago-2014 su Hotels.com
Front desk personnel was not very helpful. Condescending attitude and misinformation. Never again! Wanted to leave immediately. Room was not nice either. Thanks!
1 su 5
Consigliato
per Viaggio con gli amici
di Andy & Niada Houston, TX

Great location to most Bay Area destinations

Data di pubblicazione: 7-ago-2014 su Hotels.com
Rooms are clean w/ updated facilities.
2 su 5
Consigliato
per Coppie
di un viaggiatore verificato

did not live up to expectations

Data di pubblicazione: 7-ago-2014 su Hotels.com
Smelled like cigarettes (and a little like urine) and it was a non smoking room. The floor (where we were placed) was super humid and the ice machine did not work. the second floor was air-conditioned and nice, but smelled like weed. I have been in worse, but definitely not a 4.1 like the reviews state.
Commenti Hotel
11-ott-2014 di Marissa, Hotel
We appreciate you taking the time to write your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. We’re sorry that the comfort of your stay was interrupted by the smell of the room and the floors. We've shared your comments with our housekeeping staff so we can do a better job of providing a more comfortable stay in the future. We have also spoken with our maintenance staff to get the ice machine fixed. We do apologize again for all inconveniences.