Valutazioni basate su 119 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,5 su 5
96% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,7 Servizio e personale
4,2 Comfort in camera
4,4 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
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di un viaggiatore verificato da London

Fabulous hotel an oasis in central Playa de Carmen

Data di pubblicazione: 12-ago-2014
I pro: The internal design - the environment - and of course the helpful staff
I contro: The taxi that we requested to take us to the airport had been booked - a little stressful waiting when it hadn't been ordered
Posizione: Visit the Cenotes - swim in natural under water caves. Visit Akumal and swim with 18inch turltes - don't feel obliged to pay for the privilege
Although this is a couples hotel it welcomed my two young adult children. The room was beautifully presented and thoughtfully catered, the water and greenery were calming and a welcome break from the heat. Great that the hotel lends swimming towels too. We loved it and found it extraordinarily relaxing.
4 su 5
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di un viaggiatore verificato

Beautiful Grounds and Helpful Staff

Data di pubblicazione: 19-lug-2014
We were late for check-in, but the staff was fast and even helped us adjust our dinner reservations. The rooms were nicely appointed with private pool access on the patios, but we found a baby roach on our sink. The pool and gardens are gorgeous and the hotel is nicely kept. Overall great price point for the location and service.
5 su 5
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di un viaggiatore verificato

IT WAS AMAZING!!!

Data di pubblicazione: 11-lug-2014
HAd a great time with my WIFE enjoyed the attention and the way they made us feel was EXCEPTIONAL!!
5 su 5
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di un viaggiatore verificato da Von Ormy, Texas

Great boutique hotel.

Data di pubblicazione: 4-lug-2014
The staff was terrific. Everyone was friendly. From the front desk to the housekeeper, bartender and even the pool guy. Only one block from 5th ave and two blocks from the beach. The staff was extremely accommodating.
4 su 5
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di Ben F da Vancouver

Perfect place to regroup and relax

Data di pubblicazione: 24-giu-2014
I really enjoyed my stay at the hotel - after a week at an all-inclusive it was a great change of pace. Quiet peaceful setting. Beautiful gardens, pool is unique, bar has Mexican craft beer and the staff is keen to help. The wifi could use a bit of a boost and the TV signal was fuzzy (I don't go to Mexico to watch TV but the World Cup was on!). The breakfast at the restaurant was enjoyable - didn't have a chance to dine there for dinner but it was always busy.
5 su 5
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di Lia da israel

Great location. close to the beach. Gr8 service.

Data di pubblicazione: 13-giu-2014
Great location. Good service. Nice breakfast. Perfect stay at Playa! Stuff were kind and nice. The bathroom is a bit small. Not great hot water.. Room is OK.
5 su 5
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di un viaggiatore verificato

Great staff!

Data di pubblicazione: 11-apr-2014 su Hotels.com
The service was beyond the standard. The food was superb, and the room was super clean and inviting. I would totally stay here again and recommend others as well.
5 su 5
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di CC da Los Angeles

Honest staff

Data di pubblicazione: 10-apr-2014 su Hotels.com
Very honest house cleaning crew! When I checked out I left behind tennis shoes and a tshirt that I didn't want to pack. I left them in the trash and I still got an email letting me know they had my things. I have another trip scheduled in October and I will definitely stay there again.
4 su 5
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di Leonard da miami

Nice hotel close to everything

Data di pubblicazione: 15-mar-2014
Will stay there again. Paradisaic atmosphere. Great service. Good breakfast. Staff very helpful. We'll worth the price.
4 su 5
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di Mike da Seattle

Nice place, great staff

Data di pubblicazione: 14-mar-2014
I pro: I liked the location. It is very close to the beach, great restaurants and shopping. The pool/spa area was great for relaxing and swimming.
I contro: I had some trouble with the air conditioners in my room but overall the room was still comfortable.
I really enjoyed the 8 nights I spent here. The room was nice and comfortable but not anything really out of the ordinary. The staff was great and seemed to be doing everything they could to make my stay as nice as possible.