Valutazioni basate su 626 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
91% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,3 Servizio e personale
4,1 Comfort in camera
3,9 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
1 su 5
di un viaggiatore verificatoda Houston, Tx.

Misleading and not worth it at all.

Data di pubblicazione: 19-mag-2015
I pro: Nothing really
I contro: Everything, like having the things that they advertise to everyone looking for hotels
Posizione: Nothing near by except a mall strip across the highway.
First off there were plenty of hotels to choose from in Costa Rica and I really wanted a swim up bar which this one had so I booked here. Big mistake, the pool bar wasn't and isn't open and they have no desire to change that or give any explanation. Also they advertise 5 hot tubs but they are just cold bubbling pools of water. They said it was a solar panel that powered the heating part of the hot tubs was broken but had been for months and wont be fixing it, so they are just tubs of bubbling water that is freezing. Also they messed up my room and gave me a room with two beds instead of king size like I asked for and CONFIRMED. Then tried to tell me that I didn't request two beds and quickly ate those words when I pulled out the confirmation with KING SIZE bed bolded in the middle of it but still did nothing to fix it. Just save yourself the trouble and stay somewhere else because most of the good things they advertise here don't work or aren't available.
2 su 5
di un viaggiatore verificatoda san francisco, ca

Would not stay here again.

Data di pubblicazione: 12-mag-2015
The staff is very friendly and very nice. But the hotel is very run down, rooms are old and uncomfortable and very dark. For almost the same price, you can stay at Costa Rica Marriott which is a much much nicer hotel!
3 su 5
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di un viaggiatore verificato

Data di pubblicazione: 8-mag-2015
I pro: Proximity to airport.
I contro: Condition of bathroom.
Room we stayed in is overdue for an update/remodel -- Room 2212. There was no minifridge; however, one was delivered to our room upon request.
5 su 5
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di un viaggiatore verificatoda dan

Nuce hotel

Data di pubblicazione: 6-mag-2015
Free breakfast buffett was great; large pool and jucuzzi area. Room was comfortable and clean. Price was great for the amenities. Fairly close to San Jose proper. Taxis rides were about $13 (one way) to downtown San Jose.
5 su 5
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di un viaggiatore verificato

Loved it!! Felt like I was in a five star resort!!

Data di pubblicazione: 2-mag-2015
We loved the pools except they were cold... We loved the tropical restaurant and the proximity to amenities such as a mall restaurants and a grocery store.
5 su 5
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di un viaggiatore verificatoda Rhode Island, USA

Beautiful and close to airport

Data di pubblicazione: 26-apr-2015
We stayed here for a night before our last day in C. R. We were very comfortable there. It's beautifully decorated. Good food. Great staff. One of the staff informed us that we need to pay the departure tax when we leave which can be done at the hotel. That tip alone saved us an hour of waiting in lines at the airport. So many people didn't know that at the airport and had to get that done before they checked their bags or go through security. Can you imagine the stress of possibly missing your flight? Another person just gave us an adapter for an outlet when we inquired about buying one for one if our appliances. We were very appreciative.
5 su 5
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di un viaggiatore verificatoda Texas

Excellent service & close to airport

Data di pubblicazione: 23-apr-2015
Loved staying here on our last night. Ate dinner at Hard Rock and walked to the mall. Enjoyed the hotel breakfast and excellent service from everyone we encountered. Room was very comfortable. Facility is well kept and gardens are impressive. Would go again and recommend for anyone wanting to relax near the airport.
4 su 5
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di un viaggiatore verificatoda edmonton ab

Hard Rock Cafe is fun and it's so close to SJO

Data di pubblicazione: 13-apr-2015
Fun place with the Hard Rock Cafe. Live music was great and the atmosphere clearly shows this is a high end hot spot for locals. Second time here. Room this time was better than the first. Staff is absolutely excellent. Refreshing change from American and Canadian hotels. Nice comfy beds with high quality sheets and pillows. Not enough towels, no shower curtain so the floor is wet. Will definitely go back.
5 su 5
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di un viaggiatore verificatoda Costa Toca

Nice hotel

Data di pubblicazione: 11-apr-2015
A lot of restaurante, spa services, friendly staff
3 su 5
di un viaggiatore verificatoda CA

Needs to be refurbished

Data di pubblicazione: 11-apr-2015
I pro: The breakfast buffet had a good selection of food and it is close to the airport.
I contro: The entire place needs a refurbishing
I chose the hotel because it is close to the airport and is an American chain hotel. The price was good (under $100) but the place needs a serious refurbishing! The photos on Expedia must be from when the place just opened. The room was fine but did smell musty/moldy.