Valutazioni basate su 560 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
92% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
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di un viaggiatore verificato da Austin

False Advertising

Data di pubblicazione: 28-ago-2014
I pro: Desk staff was friendly. Good location.
I contro: Accurate advertising. Shower glass door did not fully close, exercise room a/c did not work and only 1 window could be opened, refrigerator cabinet
Posizione: Santa Fe Opera, San Q and Santacafe restaurant, shopping for art.
Expedia advertised and booked the room as "Junior Suite King Bed" and priced it accordingly. However, the room was not a suite. It was a nice king room, but definitely NOT a suite. Also, shower glass door did not fully close, pool was much smaller than pictured on the web, hot tub fit only 4 people, exercise room a/c did not work and only 1 window could be opened, refrigerator exterior cabinet door did not fully close, and balcony is only one chair width.
5 su 5
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di un viaggiatore verificato da Springfield, Mo.

Great Hotel. Very clean. Nice staff.

Data di pubblicazione: 26-ago-2014
I pro: Close to the Plaza. Clean, beds were very comfortable.
Posizione: Walking distance to the Plaza in Santa Fe, NM and Indian Market. Felt safe. Good shopping nearby.
We chose this Hotel because it was close to the Plaza in Santa Fe, NM. Will stay there again.
5 su 5
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di un viaggiatore verificato da Colorado Springs

Nice room in Santa Fe

Data di pubblicazione: 25-ago-2014
I pro: Convenience, cleanliness, quiet,and great staff.
Posizione: Shopping all the way to the Plaza!.
Very nice room, maybe 2 blocks to convention center, 3 blocks to the Plaza. Wonderful to get a good rate with Indian Market going on. We enjoyed breakfasts in the hotel dinning room.
5 su 5
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di un viaggiatore verificato

Hotel location is ideal for attending opera.

Data di pubblicazione: 23-ago-2014
I pro: Location and staff.
I contro: Bedding, see above.
Posizione: Museums, restaurants and shops.
Hotel staff is exceptional--friendly and helpful. The bedding needs improvement--mattress and pillow are too soft.
4 su 5
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di un viaggiatore verificato da Tulsa, Ok

Continuing medical education in Santa Fee

Data di pubblicazione: 18-ago-2014
Everything was perfect except....we got new towels only once after we called twice and linens were not changed or made up in three days. I'm sure if we had asked it would have been done but we hate to ask.
4 su 5
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di un viaggiatore verificato da Florida

Data di pubblicazione: 26-lug-2014
Nice hotel close to everything. We walked around town, to shops and restaurants. Room (delux king , 2nd floor)was ok but a little dreary and plain, would have liked to upgrade to a room with balcony or terrace and some kind of view, but none available. Cold Infused water in lobby for guests was a nice touch also free bottled water from the desk . Had lunch and a breakfast in Agave lounge , both were tasty. Parking rental car in their garage was a little pricey and unexpected at $24 a day.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 23-lug-2014
Staff was courteous--especially the valet service. Great location well appointed fitness center Clean rooms Good food
2 su 5
di un viaggiatore verificato da Mexico City

Tired hotel that needs renovation and improvements

Data di pubblicazione: 21-lug-2014
I pro: Its location.
I contro: Value for price. There is no consistency.
Posizione: Santa Fe is a nice town.
Too expensive for an old and not clean room. This is not a $ 425 / night room. I didn't like the hotel nor its restaurant.
5 su 5
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di un viaggiatore verificato da Texas

Wonderful location in downtown Santa Fe

Data di pubblicazione: 21-lug-2014
Posizione: Museums and restraurants are only a block away.
Within walking distance to downtown shopping, dining, and museums. Parking garage means your car is safe during your stay!
4 su 5
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di un viaggiatore verificato da Albuquerque, NM

Luxurious hotel on the Plaza

Data di pubblicazione: 14-lug-2014
My wife and I stayed here as part of our honeymoon in Northern New Mexico. The plaza and wonderful restaurants such as Galisteo's Bistro are all within easy walking distance. The room was clean and spacious (we took a single King), and the rooftop pool/jacuzzi was very nice. One thing, the service at the front desk could have been better. I called down for the valet to bring my car and they didn't forward the request to the service. Also, I was annoyed that there were only two-three kleenex in the room as they didn't check the box. Overall, though, great location and nice facilities.