Hotel a Urbandale

“Attentive staff”

“It smelt like sewage in the main area and at times in the room. Room was only cleaned once. Only one elevator worked”

“Very clean facility! Awesome location with lots of shopping and dining within walking distance! Excellent kickback meal and breakfast. Staff were so friendly, welcoming and helpful.”

“Not impressed with this property. Carpet was wet under the thermostat (carpet was soaked). The mattress and sheets in the bed were also soaked. Called down to the front desk- let it ring, no answer. Went down to desk and the girl had attitude when I told her about the issues with my room. She snapped back and said she was cooking food for a guest- apparently she was the only person working. Moved to a new room, smelled like sewer gas. Will never stay here again.”

“Had to book last minute, staff was very helpful.”

“All fine. Nice and comfortable rooms”

“loved the size of the room, refrigerator and microwave. It was clean and great location to restaurants and shops. The pool was great for the ball team to enjoy. Only complaint was that there was a ball team with older boys that were doing cannonballs into the pool and up on each other's shoulders and really rowdy. We had to have our boys get out till they left. There needed to be someone checking on the pool now and again for safety reasons. Those boys about cracked their head on the side a few...

“A very convenient and comfortable property. The beds are extremely comfortable and the breakfast bar is just enough to get you going. Staff was courteous and efficient. It's very easy to reach off the expressway but getting back to the expressway was a little challenging”

“before was fun outside fire pit a good idea could use some updates in the rooms”

“This is really the only place to stay in Des Moines. It is so gorgeous. The scale of it is amazing. Everything from the Cool statues and artwork in the library to the rooms themselves are just beautiful. Bravo!”

“Very nice breakfast variety!”

“Dry clean and comfortable”

“Lean quiet safe stop!”

“Loved the room and the area is great with plenty of places to eat and shop and have fun. We had a king room and it was way better than I ever thought it could be.”

“Most hotel clerks greet you when you get to the counter and confirm the rate of the room, tell you that they will take a deposit per night. This man said none of that. He said hello and next words out his mouth were you can swipe your card when you’re ready. The rooms were awful. Dated and there was a noticeable smell when you enter the room. The carpet was nasty and I didn’t even want to stay but it was only for one night. Bright spots- valet, both the evening and morning guys and our...

“Room was clean. Bed was very comfortable. Also area was quiet.”

“Clean, comfy bed, great breakfast!!”

“Ok for a night room wasn’t the cleanest”

“Staff was nice and helpful. Room was clean and nicer than expected”