Valutazioni basate su 393 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
84% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,1 Servizio e personale
3,7 Comfort in camera
4,0 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
per Tutti
di un viaggiatore verificato da wales

Lovely Hotel, easy to get to

Data di pubblicazione: 16-set-2014
I pro: Roof terrace, nice to sit out early evening before eating
I contro: Thickness of walls between rooms, although it was quiet by 11pm
Posizione: Excellent location easy to walk to all main sites, good restaurants within walking distance, near shops. Near the vapporata, bus and train station.
We found this hotel to be well situated for getting to and site seeing, very clean with extremely friendly/helpfull staff. It has a lovely roof terrace, breakfast was good as was any food purchased in the hotel.
4 su 5
per Tutti
di un viaggiatore verificato da London

Definitely recommend: good location, good faciliti

Data di pubblicazione: 4-set-2014
I pro: Good location, great breakfast, nice rooftop great breakfast staff
I contro: Front desk staff looked overworked and not happy
Posizione: Close to Pizalle Roma
On arrival, we were able to get into a disabled room for my mother in a wheel chair which we hadn't preplanned. The room therefore was spacious, shower, all on ground level. Breakfast was excellent as were the breakfast staff. Reservation staff a little touchy and lost my key one night but overall fine. Great location to get vaporetto and 5 minute walk from Pizalle Roma making it easy to get to Murano, Burano and St Marks Square. Nice rooftop balcony. Few good restaurants near. Liked that it was in a neighbourhood less touristy than near St Marks Square. Would definitely recommend. I was hesitate having been to Venice twice before with small accommodation and paying a lot but this place was a good find!
5 su 5
per Tutti
di un viaggiatore verificato da wokingham

Nice hotel on Grand Canal

Data di pubblicazione: 25-ago-2014
I pro: Location. We had just completed cruise and added a couple of nights to enjoy Venice. Good breakfast. Great views from the roof. Helpful reception.
I contro: Bed could have been more comfortable, but acceptable
Posizione: Great location, across from railway and water bus stops giving access to all Venice attractions. 5/10 min easy walk to bus and people mover station.
Hotel well positioned for cruise, rail and bus. Spent two nights after a cruise to explore Venice. We took people mover to Plaza Roma and walked to hotel, just two bridges to cross took less than 10 mins. Reception were helpful and we purchased a Venice travel card to use water buses. We were up graded to canal view on second floor with views of Grand Canal and across to railway station. Room had character, fabric wall coverings and wood shutters. Buffet breakfast was included. Roof top restaurant gave great night time views. We used the vaporettos to explore. These tended to be crowded with queues at the station. With the pass we purchased at the hotel (can be brought on line in advance) at least we did not have to queue for tickets. It could be worth going one stop to Plaza Roma and catching a vaporetto there to get seat when going along the Grand Canal. We went to Murano and the very picturesque Burano islands both well worth a visit.
5 su 5
per Coppie
di un viaggiatore verificato da Leeds, UK

Excellent Hotel close to Train and Bus Station

Data di pubblicazione: 21-ago-2014
I pro: The location.
I contro: Porter staff were not as friendly as the reception and catering staff
Posizione: Location excellent. Near to the shops, restaurants and water bus.
Excellent experience with the facilities we used Bar prices were excessive and only used on one occasion. Nearby bars and restaurants were much more reasonable. Overall the hotel was excellent and the staff were very good.
2 su 5
di un viaggiatore verificato da New York, NY

Horrible Staff and Moldy Room

Data di pubblicazione: 20-ago-2014
I pro: Nothing.
I contro: A new attitude in customer service.
Posizione: Close to train station but 45 minute walk to main attractions of Venice. A few decent restaurants near by but again the best places to eat are not.
Given a room with a moldy smell. Asked for a new room, but told that none were available. After complaining again and again, we were offered another room which was not satisfactory and finally at 10:45 pm given another room which was satisfactory. Unfortunately, the interaction with the staff was quite unpleasant and it was clear to me that their priority was NOT CUSTOMER SATISFACTION. Venice was quite splendid but this hotel is worth avoiding. The location is close to the train station, but far from the main attractions of Venice. Also the hotel is in desperate need of updating or even a complete remodel.
4 su 5
per Tutti
di un viaggiatore verificato

Good location on the Grand Canal with its own jett

Data di pubblicazione: 18-ago-2014
Good location on The Grand Canal with its own private jetty access. Traditional Venetian decor but a little tired in the bedrooms.
5 su 5
per Tutti
di un viaggiatore verificato

perfect for sight seeing

Data di pubblicazione: 8-ago-2014
I pro: very quiet
I contro: bigger bath
first time in Venice, staff were lovely very helpful in directions. hotel was clean and just as the photos. got very lost but they say you have not been to Venice fully if you have not got lost. there are plenty of water fountains about and the water is very fresh cold and safe to drink. only down side are the mosquitos so make sure you take the insect spray, 2 days was no where enough and will definitely return for a week .
5 su 5
per Tutti
di un viaggiatore verificato da Akron, OH

Excellent -near Train Station, Bus, and Taxis

Data di pubblicazione: 2-ago-2014
Stayed just one night, but everything was excellent. A short walk from the train station (over one bridge). Two bridges to the Bus station. The room was comfortable, internet access was excellent, breakfast had typical foods and a good variety. The hotel staff was outstanding with greeting, direction, and options.
5 su 5
per Tutti
di un viaggiatore verificato da Florida

Great location to stay in Venice

Data di pubblicazione: 31-lug-2014
I pro: Was on the Grand Canal and the staff was very helpful and friendly
I contro: The Hotel is somewhat dated but that is also some of the charm to experience that old world feel of luxury and hospitality.
First trip to Venice and after this trip it won't be our last. Located right on the Grand Canal and easy walking distance to all of the sights. The train station is across the canal so it made it easy to travel to our next destination. The airport was a short ride in the Vaporetto (water taxi) and from the drop off point to the hotel a short 10 min. walk. San Marco was a brisk 20 min. walk but much faster than taking the water taxi that took the long way around. Great shopping and eateries near the hotel!
3 su 5
di un viaggiatore verificato

Small over priced room.

Data di pubblicazione: 28-lug-2014
Room was disappointing. Advertised as "Superior Deluxe" - it didn't even come close.