Valutazioni basate su 238 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,2 su 5
98% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,0 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificatoda New York, NY

Excellent hotel stay!

Data di pubblicazione: 22-mag-2015
I pro: Clean and comfortable room, excellent hotel amenities and accomodation
I contro: Price for day-tour is higher relative to other lower star hotels by over 10%.
Posizione: 15mins to Bell Tower area, Xi'an Fanzhuang one block away
Check-in and check-out were fast. Room was clean and comfortable. My mom needed to rest in the room during the day and the cleaning staff was very kind to provide extra free bottled water for her. Other hotel staff were very friendly and helpful, including the tourist service center who helped us booked a day trip to Terra Cotta soldiers. We tried the cafe in the lobby and the food quality was also excellent. The location is relatively convenient to city center around Bell tower area. However, you do have to walk 5-10mins to get to convenience stores and/or restaurants.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 12-apr-2015
oh no it is too small and too old i would not come again
3 su 5
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di un viaggiatore verificatoda Miami, FL

Nice hotel in Xian

Data di pubblicazione: 6-apr-2015
I pro: Te price and the food is very good as well as location.
I contro: The staff speaks very little English and was not too friendly.
Posizione: Take the bus and venture out to the city. The Big Wild Goose Pagooda and the Terracotta Warriors are a must.
Overall the hotel is ok. The staff is not too friendly, but I'm pretty sure it's a cultural thing. The room I got smelled like smoke even though it was a non-smoking floor. They accomodated me to another one but gave me a hard time.
5 su 5
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di un viaggiatore verificatoda Warwickshire

Pure comfort

Data di pubblicazione: 17-mar-2015
Lovely hotel centrally located - nice and peaceful break from the crazy city!
5 su 5
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di un viaggiatore verificatoda Texas

Perfect location, excellent staff!

Data di pubblicazione: 15-mar-2015
As an English speaker with very very limited Chinese language skills this hotel was amazing. The location is right in the middle of xi'an, shopping was fun and the local restaurants were excellent. Breakfast is awesome, much like most hotels, it's buffet style. Pay the extra $20 to upgrade the room, it's completely worth it.
4 su 5
Consigliato
per Famiglie
di nadiada Mexico

Lack of good enough hotel English.

Data di pubblicazione: 27-feb-2015 su Hotels.com
Like most other reviews of this particular hotel, the staff's lack of "good enough hotel English" really hurts their customer service. This is my second time staying at this hotel and the second time having issues communicating. If you have patience, this hotel is a great choice. Both the location and price are ideal.
4 su 5
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per Viaggiatori per affari
di KUO JUNGda 台灣

服務很棒的飯店!

Data di pubblicazione: 28-gen-2015 su Hotels.com
此次出差住皇城豪門酒店的感覺很好,唯一美中不足的是無wifi,訂房時訂的是可上網的房間,但問明之後,是飯店在更換新系統而無法使用,但整體的服務不錯,下次在去西安也會選擇此家飯店
5 su 5
Consigliato
per Viaggio con gli amici
di Yanboda 北京

h s j d k d j

Data di pubblicazione: 19-gen-2015 su Hotels.com
位置超级方便 唯一不足的是房间没wifi
4 su 5
Consigliato
per Viaggio con gli amici
di Marcelda Canada

Nice, clean hotel in a great location!

Data di pubblicazione: 2-gen-2015 su Hotels.com
Booked a king room and a twin room but was told that no king was available. When I asked for a concession (i.e. free breakfast or a discount) I was directed to speak with others who told me the same thing "No more king room; twin ok?". Also, when asked about transportation to the Terracotta Warriors, I was told that taxi is the most efficient and would take 2 hours. After doing some research found that it is 1 hour by public transport at a fraction of the cost. The two hours is because the cabbie will stop at jewellery or silk shops en route. Aside from poor customer service, we loved the hotel!
4 su 5
Consigliato
per Viaggio con gli amici
di Kin Shingda Hong Kong

Good service attitude of staffs

Data di pubblicazione: 29-dic-2014 su Hotels.com
Good location, reasonable room price and good services.