Hotel vicino a Abbazia di Shap - Penrith

“Bathroom was filthy and covered in white powder (possibly plaster dust). Reported it but staff took no action which was very disappointing, especially considering the high cost of the room. Very understaffed and overall poor value for money. Which if booked somewhere else in hindsight as I've stayed in far better lake district hotels for less money.”

“Very good breakfast. Staff very helpful, friendly and polite. Good location and room, but lacking in a few basics found in other places, e.g. tissues,biscuits, safe, iron. Good value though and worth staying in. Recommend access from A6. Poor TV reception, no doubt due to location but presumably could be boosted.”

“I have used this hotel four times this last year as a stopover for trips from south Devon to Scotland and overall have been pleased with the facilities and service provided. Meals have been excellent and the rooms comfortable and clean. My only concern has been with the service in the dining room: the staff are all delightfully friendly and welcoming but on each of my visits service has been very slow - it took 40 minutes last night for drinks we’d ordered to arrive and our meals a further 10....

“lovely pub owned by the Lowther Estate. Stayed 3 nights while attending a wedding at Askham hall 6 minutes drive away. Food was well above usual pub food, and sourced from the Estate. Recently refubished. Walls a little thin and you could hear voices from room next door. Also no lift and original worn stone stairs to bedrooms, so may not be suitable for those with mobility issues. Staff helpful. by the second day when they realised I liked fresh milk for my tea in the bedroom, they put a fresh...

“Personnel sympathique et bonne ambiance au pub.”

“L'hotel offre tutti i vantaggi di un 4 stelle ma in un'atmosfera calda e famigliare. La cura nella scelta di ogni oggetto, la cortesia dello staff e la pulizia impeccabile fanno di questo luogo un posto speciale. La colazione è abbondante, gli ingredienti freschissimi e di qualità. C'è una buona scelta a buffet e in aggiunta un piatto caldo cucinato al momento. Super consigliato!”

“Very welcoming and comfortable stay at the Queens Head. Lovely old pub area and excellent food. All good quality and good value.”

“Great old English Tavern!”

“Beautiful location, very nice pub and hotel. Usually these kinds of establishments are old and scrappy but this one exceeded my expectations ”

“Excellent place to stay, lovely clean room and very tasty breakfast ”

“Just two nights at this perfectly located hotel with mature lovely gardens and country house features. Very convenient for Ullswater lake and walks. The staff were very helpful and attentive. We could not fault the reception, bar and dinning room team, they were great. The room we had was spacious and clean, with decoration and furniture in keeping with an old country house. The breakfasts and evening dinners were well presented and of high quality. Although we are retired, we could see the...

“Lovely location. An excellent menu. The staff were always polite and helpful. Look forward to returning one day”

“Room was spacious and clean. Breakfast did not start until 9am. Great location for the local town area.”

“Lovely hotel with welcoming staff, beautiful accommodation and fabulous restaurant.”

“Everything perfect ”

“Very friendly and excellent service ”

“Very nice stay”

“The rooms were luxuriously furnished and the hotel overall is very cosy and welcoming. Staff couldn;t do enough to help and the attention to detail was fantastic, everything from bags for walking boots to fresh milk on the landing for in room tea and coffee. A bottle of speciality beer in the room was a bonus.”