Hotel vicino a Alum Springs Park - Fredericksburg

“I never leave negative reviews and overall we loved the hotel. Beware, however, the hotel charged me a balance remaining between them and Expedia stating I needed to seek a refund from Expedia for them underpaying my stay. I paid the same price on Expedia as the advertised hotel rate. I was also charged for parking on property and did not. I’ve left messages since my stay for the GM and have not heard back him.”

“Excellent choices for breakfast, rooms were large and clean.”

“The fruit selection on the breakfast bar was top notch. They had grapes watermelon mango strawberries blueberries pineapple and bananas. The scrambled "eggs" were not appetizing at all. The attendant was very responsible and kept things full.”

“The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...

“Very friendly and helpful staff. We felt very welcome when we arrived after a long drive. The lobby was also so bright, clean, cheerful and welcoming. We were very happy with our room, it was spacious and very clean. I would definitely stay here again”

“Okay”

“The room was nice and clean. I was afraid of staying here alone as a female, but everything was fine! Quiet, safe and clean!”

“The staff were nice but the place itself is pretty gross.”

“We liked the convenient location with lots of options for restaurants and shopping. Also close to family for visiting. Very nice and will definitely stay there again.”

“Property was nice and clean rooms was very comfortable but the breakfast was limited their was no buffet breakfast nothing was hot no sausages. The batter for the pancake was in a single cup breakfast area was really disappointing.”

“This hotel is a hidden gem. Its very clean, has nice space, convenient to what ai needed, mall, shops, food. Staff was very professional and inviting. Definitely will return again.”

“Staff friendly and helpful.”

“Room was clean, close to businesses, even the grounds were in really nice shape.”

“Very large rooms, they dont clean it everyday, i appreciate the breakfast, the gym is less then essential but it is available at all times. Reception personell is very gentle. Good parking area, some stuff are vintage and the elevator doesnt work properly.”

“I booked and prepaid for2 rooms 9 months before our trip to the Outer Banks as a stay over on the way. After traveling 8 hours we arrived at Towneplace Suites in Fredericksburg where we were told our rooms had been canceled the day before. There was a horse race going on and they sold our rooms right out from under us, most likely for a higher rate. They blamed Expedia, but I had received a message from Expedia the day before confirming our reservation. The receptionist told us to go to the one...

“Overall, my stay was pleasant, but I was dissapointed with the breakfast. The sélection was quite limited, and the quality didn^t my expectations. I was hoping for more variety and fresher options, espacially considering the overhall standard of the hôtel.”

“We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care...

“Nice stay for one night.”

“The property was very well maintained 💯💯”