Valutazioni basate su 201 recensioni verificate

3,8 su 5
80% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,9 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di Nos da Roma

Personale cortese, ma professionalità migliorabile

Data di pubblicazione: 13-feb-2014
Pro: Pulito. Wifi gratuito Vicino ad ottimo ristorante con cucina libanese ed italiana
Contro: La professionalità del personale, forse perché piuttosto giovane ed alle prime esperienze di lavoro?
Posizione: L'albergo è di fronte ad una Mall, dove si trova un poco di tutto, e ad un McDonald. Uscendo, duecento metri sulla destra, c'è un ottimo ristorante.
E' un buon hotel, forse tra i migliori della sua categoria. Il personale è mediamente giovane, disponibile e cortese.
Commenti Hotel
15-nov-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Rapporto qualità - prezzo assolutamente superiore

Data di pubblicazione: 19-mar-2013
Ottimo hotel che mantiene le aspettative; in rapporto al prezzo e' fantastico. Personale molto gentile e disponibile.
5 su 5
Consigliato
per Famiglie
di Susanne da Bologna, Italia

Albergo nuovo, elegante, pulito, parte settentrionale di Amman

Data di pubblicazione: 8-gen-2011
Dall'aeroporto sono circa 45 km (30 min. nel ns. caso, ore 02), 20 JD.
4 su 5
di un viaggiatore verificato da 福岡県福岡市

従業員の対応が心地よいホテル

Data di pubblicazione: 9-dic-2017
Pro: ホテルの従業員の対応が素晴らしかったです。 ペトラや空港への移動方法のアドバイスやタクシーの迅速な手配等々助かりました。 特にMR.WAHSHEH MR.ALZABEN には助けられました。
Contro: 特に思いつきません。
Posizione: 市内中心部からは5kmほど離れていますが、空港~アンマン市内間のバスステーションである北ターミナル(ムジャンマ・シャマーリー)にはタクシーで10分程度(3ヨルダンディナール)で行けます。
他都市のイビスホテル同様館内や客室の清潔さは日本人向きです。 ホテルの目の前にはアンマンモールがあり軽食や買い物ができ、大変便利です。
Commenti Hotel
12-dic-2017 di khaled, Hotel
拝啓/マダム ibis Ammanからの挨拶 当ホテルについてのご意見ありがとうございました。 肯定的なフィードバックを受けることは常に喜びです 私はあなたのコメントを直接FOチームと共有します。 このフィードバックは、私たちのサービスの質を継続的に向上させるよう努めている私たちのスタッフ全員の励みになります。 あなたの経験を共有してくれてありがとう、そして次回の訪問が以前のものと同じくらい楽しいものになることを願っています。 敬具、
3 su 5
di un viaggiatore verificato

review

Data di pubblicazione: 6-dic-2017
Contro: staff needs to be more accomodating
the hotel was ok but some of the reception staff was not helpful.
Commenti Hotel
10-dic-2017 di kalad, Hotel
Dear Sir /Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman And also allow me to express my sincere apologies that your experience did not meet your expectation. We attach considerable importance to correcting our mistakes, in order to improve the quality and your satisfaction, if you agree to give me your telephone number I will ring to discuss the matter directly with you and provide you with the most pertinent answers. Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel Best Regards Khaled Adawi Operation manager Hotel Ibis Amman
4 su 5
di un viaggiatore verificato

موقع مميز ونظيف ورائع

Data di pubblicazione: 21-ago-2017 su Hotels
الفندق مكانه رائع كل شي قريب بس الغرف صغيره نوعا ما والإنترنت بطئ جدا
Commenti Hotel
26-ago-2017 di khaled adawi, Hotel
Dear Sir / Madam تحية طيبة من فندق ايبس عمان نشكركم على إهتمامكم وإرسال ملاحظتكم لنا على إقامتكم بالفندق أملين أن إقامتكم كانت جيدة بالنسبة لحجم الغرف حقيقة هذا حجم جميع غرف أيبس المنشرة بكل العالم وكما تعلم من تجربتكم في فندقنا أن غرفنا ذات ديكورات جميلة وعصرية و أنها تحتوي على سرير مريح جدا وتلفاز حديث وحمام نظيف وبعض التجهيزات التي تميزه عن الفنادق المنافسة شكرا جزيلا أملين أن نستقبلكم بالمستقبل القريب وان تكون بنفس المستوى خالد عدوي مدير العمليات
2 su 5
di un viaggiatore verificato

Fair

Data di pubblicazione: 15-ago-2017 su Hotels
It was okay Shower needs attention Dump smell in the room
Commenti Hotel
20-ago-2017 di khaled adawi, Hotel
Dear Sir/Madam Dear Mohamed Abdelrazzak, First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman I am sorry that your experience did not meet your expectations in some point so please allow me to express my sincerest apologies for that And Please rest assured that I will review your comments personally with the ENG department concerning your notes about the smell and the shower and necessary action will be taken in order to correct the comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Adawi Operation Manager Ibis Amman
3 su 5
di un viaggiatore verificato da Houston, TX

Have to change room twice the same day!!!

Data di pubblicazione: 8-ago-2017
Pro: Staff was very friendly and professional.
Contro: They need to check their rooms before placing a costumer in they room.
Posizione: Location was OK, little far from downtown but taxi cost was reasonable.
TV on my room didn't have a remote then they sent somebody who found out the TV wasn't working. They moved me to another room (a handicap room). Taking a shower to found out soap dispenser fallen apart, shower head holder was broke and bathroom flooded due to drainage placed on the wrong spot!!! They moved me again and finally was able to settle on the third room.
Commenti Hotel
12-ago-2017 di kaled, Hotel
Dear Sir / Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, Please rest assured that I will review your comments personally with my team and necessary action will be taken in order to correct the comments as all the room should be checked before the check in. Once again, we thank you and hope to win back your trust. Khaled Adawi Operation Manager Hotel Ibis Amman
3 su 5
di Douglas

Data di pubblicazione: 8-ago-2017 su Hotels
The room was generally okay but could use some refurbishing.
Commenti Hotel
12-ago-2017 di khaled adawi, Hotel
Dear Douglas First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. Thank you again for sharing your experience, and we hope welcoming you in the near future Khaled Adawi Rooms Division Hotel Ibis Amman
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great for the prIce

Data di pubblicazione: 2-ago-2017 su Orbitz
Good choice for the price Only problem is that they keep food outside on the front door
Commenti Hotel
6-ago-2017 di kalad, Hotel
Dear Sir/Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will review your comments personally with FB manager and necessary action will be taken in order to correct the comments and map will be available next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman