Valutazioni basate su 193 recensioni verificate

3,8 su 5
82% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,9 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di Nos da Roma

Personale cortese, ma professionalità migliorabile

Data di pubblicazione: 13-feb-2014
Pro: Pulito. Wifi gratuito Vicino ad ottimo ristorante con cucina libanese ed italiana
Contro: La professionalità del personale, forse perché piuttosto giovane ed alle prime esperienze di lavoro?
Posizione: L'albergo è di fronte ad una Mall, dove si trova un poco di tutto, e ad un McDonald. Uscendo, duecento metri sulla destra, c'è un ottimo ristorante.
E' un buon hotel, forse tra i migliori della sua categoria. Il personale è mediamente giovane, disponibile e cortese.
Commenti Hotel
15-nov-2014 di Abdelelah Shurbaji, Hotel
We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Rapporto qualità - prezzo assolutamente superiore

Data di pubblicazione: 19-mar-2013
Ottimo hotel che mantiene le aspettative; in rapporto al prezzo e' fantastico. Personale molto gentile e disponibile.
5 su 5
Consigliato
per Famiglie
di Susanne da Bologna, Italia

Albergo nuovo, elegante, pulito, parte settentrionale di Amman

Data di pubblicazione: 8-gen-2011
Dall'aeroporto sono circa 45 km (30 min. nel ns. caso, ore 02), 20 JD.
3 su 5
di un viaggiatore verificato da Houston, TX

Have to change room twice the same day!!!

Data di pubblicazione: 8-ago-2017
Pro: Staff was very friendly and professional.
Contro: They need to check their rooms before placing a costumer in they room.
Posizione: Location was OK, little far from downtown but taxi cost was reasonable.
TV on my room didn't have a remote then they sent somebody who found out the TV wasn't working. They moved me to another room (a handicap room). Taking a shower to found out soap dispenser fallen apart, shower head holder was broke and bathroom flooded due to drainage placed on the wrong spot!!! They moved me again and finally was able to settle on the third room.
Commenti Hotel
12-ago-2017 di kaled, Hotel
Dear Sir / Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, Please rest assured that I will review your comments personally with my team and necessary action will be taken in order to correct the comments as all the room should be checked before the check in. Once again, we thank you and hope to win back your trust. Khaled Adawi Operation Manager Hotel Ibis Amman
4 su 5
di martha l

Todo ok

Data di pubblicazione: 19-giu-2017 su Hotels
Se obtiene lo esperado en un ibis
Commenti Hotel
4-lug-2017 di khaled adawi, Hotel
Dear Todo First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Operation manger Hotel Ibis Amman
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da A.

Convenient hotel

Data di pubblicazione: 30-mag-2017
A nice clean and affordable hotel. Good location. And Good Neighbour
Commenti Hotel
3-giu-2017 di khaled, Hotel
Dear Sir/madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Room Division Manager Hotel Ibis Amman
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great Staff, Great location

Data di pubblicazione: 2-apr-2017
it was a great experience, the staff was so professional and well trained, the location is just perfect, very close to malls and other popular destinations. thumbs up !
Commenti Hotel
2-apr-2017 di kalad, Hotel
Dear Sir/Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
3 su 5
di Wael

Data di pubblicazione: 17-mar-2017 su Hotels
The towels were very old and no hand towels available even when asked for. Also belies were old and only one available. Room too small for two persons.
Commenti Hotel
19-mar-2017 di khaled adawi, Hotel
Dear Mr Wael First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. We are sorry that you felt the room size was small, we would like to highlight that our relatively small rooms are modern in style, cozy and comfortably equipped with comfortable bed, desk, free WIFI, LCD flat -screen TV with all the best channels, Air condition and a Bathroom Concerning the towel Please rest assured that I will review your comments personally with my team and necessary action will be taken in order to correct the comments. Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel in the near future. Khaled Adawi Rooms Division Hotel Ibis Amman
3 su 5
di Mohammed Zalmout da Palestine

good hotel

Data di pubblicazione: 2-feb-2017 su Hotels
its a good hotel .. not bad for short stay and good for the price :)
Commenti Hotel
20-feb-2017 di General Manager, Hotel
Dear Mr Mohammed First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
2 su 5
di un viaggiatore verificato da riyadh

Bad staff

Data di pubblicazione: 21-gen-2017
Bad staff, no bad bathroom, bad check in and check out experience , room key not work as the receptionist wrote wrong room number.
Commenti Hotel
31-gen-2017 di kalad, Hotel
Dear Abu Mesh3al First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman And also allow me to express my sincere apologies that your experience did not meet your expectation. We attach considerable importance to correcting our mistakes, in order to improve the quality and your satisfaction, If you agree to give me your telephone number I will ring to discuss the matter directly with you and provide you with the most pertinent answers. Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel Best Regards Khaled Adawi Room Division Hotel Ibis Amman