20-ago-2017 di khaled adawi, Hotel
Dear Mohamed Abdelrazzak,
First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman
I am sorry that your experience did not meet your expectations in some point so please allow me to express my sincerest apologies for that
And Please rest assured that I will review your comments personally with the ENG department concerning your notes about the smell and the shower and necessary action will be taken in order to correct the comments.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.