Valutazioni basate su 184 recensioni verificate

3,8 su 5
82% degli ospiti consiglia questa struttura
4,0 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,9 Condizioni dell’hotel
Recensioni verificate di Expedia
2 su 5
di un viaggiatore verificato da riyadh

Bad staff

Data di pubblicazione: 21-gen-2017
Bad staff, no bad bathroom, bad check in and check out experience , room key not work as the receptionist wrote wrong room number.
Commenti Hotel
31-gen-2017 di kalad, Hotel
Dear Abu Mesh3al First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman And also allow me to express my sincere apologies that your experience did not meet your expectation. We attach considerable importance to correcting our mistakes, in order to improve the quality and your satisfaction, If you agree to give me your telephone number I will ring to discuss the matter directly with you and provide you with the most pertinent answers. Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel Best Regards Khaled Adawi Room Division Hotel Ibis Amman
3 su 5
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di un viaggiatore verificato da US

Nice hotel with a good location,

Data di pubblicazione: 25-nov-2016
It was troubled and was forced to call Expedia,as the hotel system was stucked.
Commenti Hotel
3-dic-2016 di kalad, Hotel
Dear Mr Mahmoud We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will review your comments personally with FO manager concerning your reservation and necessary action will be taken in order to correct the comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
3 su 5
di un viaggiatore verificato

ok resa hotell

Data di pubblicazione: 23-nov-2016 su Hotels
Trevligt ok hotell som saknar någon form av lux känsla. Inte mycket att göre förutom at dricka öl i baren.
Commenti Hotel
3-dic-2016 di General Manager, Hotel
Dear Sir/Madam Thank you for sharing your experience, and we hope your next visit will be such better than previous one. Khaled Adawi Rooms Division Ibis Amman Hotel
1 su 5
di un viaggiatore verificato

very bad hotel

Data di pubblicazione: 18-nov-2016 su Hotels
it was very bad experience. i never seen such a bad hotel in my life. internet was not working in my room. i called service and nobody came. before leave my from i put papaer "please clean my room", when i back noone clean the room and they turned paper otherside donot disturb. also hotel has very old furnitures, room smell very bad. reception is very rude they even didnt give me any invoice or paper which i requested separatelly. also hotel taxis were cheating customers . heating system was not working and i got cold. lack of workers, breakfast was extremelly weak and bad. i never recommend this hotel and never choose ibis hotels again.thanks and hope you choose other options
Commenti Hotel
3-dic-2016 di General Manager, Hotel
Dear Sir/Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman And also allow me to express my sincere apologies that your experience did not meet your expectation. We attach considerable importance to correcting our mistakes, in order to improve the quality and your satisfaction, If you agree to give me your telephone number I will ring to discuss the matter directly with you and provide you with the most pertinent answers. Once again I do apologies for any inconvenience caused and hope to be able to welcome you again in our hotel Best Regards Khaled Adawi Room Division Hotel Ibis Amman
3 su 5
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di un viaggiatore verificato da Canada

Nice hotel, nice staff and a good location

Data di pubblicazione: 17-nov-2016
I like this hotel, very good location and a very ftiendly staff. I just want to mention something about the breakfast, i didnt like changing the glasses used for juice to disposable cups. may be it doesnt matter for many people but it will show the place cheap while it is not, everytging in the breakfast area looks nice. I dont know how much the managment will safe by this and if it worth it.
Commenti Hotel
3-dic-2016 di khaled, Hotel
Dear Sir/Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will review your comments personally with FB Manager concerning the carton cups and necessary action will be taken in order to correct the comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 13-nov-2016 su Hotels
Commenti Hotel
3-dic-2016 di General Manager, Hotel
Dear Sir/Madam Thank you for sharing your experience at ibis Amman Hotel, hope always to be upon your expectations. Khaled Adawi Rooms Division Manager Ibis Amman hotel
4 su 5
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di un viaggiatore verificato da US

International hotel in the center

Data di pubblicazione: 1-nov-2016
Contro: Fitness center consist of two standard hotel rooms with poor equipments. Poor wifi signals in the rooms.
Pleasant Stay at the heart of Amman. Good service. Nice restaurant and Bar.
Commenti Hotel
2-nov-2016 di KALED KALED, Hotel
Dear Yosun First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will review your comments personally with the concerning department and necessary action will be taken in order to correct the comments. Concerning the GYM we will change his location and add some machine very soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 14-ott-2016
Staff wonderful. New beds very comfortable. Location fine. Hotel common areas and bedroom clean. Nice bar. However, my bathroom needed work; mold in shower, shower door didn't close fully, floors water stained. Overall bargain. Would happily stay again if if bath issues resolved.
Commenti Hotel
1-nov-2016 di kalad kalad, Hotel
Dear Sir / Madam First of all allow me to thank you for taking time and writing to us your comments regarding your stay in ibis Amman We very much appreciate your comments regarding your stay at the ibis Amman Al Madinah. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that I will review your comments personally with maintenance manager and necessary action will be taken in order to correct the comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Khaled Adawi Rooms Division Hotel Ibis Amman
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 14-ott-2016 su Orbitz
Centrally located and very quite. Stayed multiple times. Same great service.
Commenti Hotel
16-ott-2016 di kalad kalad, Hotel
Dear Sir/ Madam We very much appreciate your comments regarding your stay at the Ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Adawi Room Division Manager
5 su 5
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di un viaggiatore verificato da Durban, South Africa

Excellent value for price

Data di pubblicazione: 13-ott-2016
Pro: Excellent location, staff, breakfast and prompt service to requests. Excellent service continues since first stay in 2010.Kudos to Manager and staff
Contro: There was nothing that I did not like about Ibis Amman.
Posizione: supermarket, eating places aplenty close to hotel, access to transport
smooth check-in and check-out; excellent security, friendly staff
Commenti Hotel
1-nov-2016 di kaled, Hotel
Dear Ayesha Allow me first to thank you for your time writing to us about your experience at ibis Amman And allow me also to thank you choosing Ibis Amman to stay Hope to welcome you very soon Regards Khaled Adawi Room Division Manager