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Recensioni per Dutch Design Hotel Vondelpark

3 out of 5
Dutch Design Hotel Vondelpark
Waldeck Pyrmontlaan 9, Amsterdam

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 19 su 35 recensioni" "
Valutazione di 8 - Buono. 12 su 35 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 35 recensioni" "
Valutazione di 4 - Scarso. 2 su 35 recensioni" "
Valutazione di 2 - Terribile. 1 su 35 recensioni" "

9,8/10

Pulizia

9,2/10

Personale e servizio

8,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Julio Enrique Juarez

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice stay!
Soggiorno di 2 notti ad aprile 2024
Risposta di Dutch Design Hotel Vondelpark, il giorno 24 apr 2024
Dear Guest ,Thank you for taking the time to share your feedback with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

10/10 Eccellente

adrian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Small rooms, beautiful area, right next to Vondelpark. Hotel is basic but very clean, very friendly, has everything you need. Was great.
Soggiorno di 3 notti ad aprile 2024
Risposta di Dutch Design Hotel Vondelpark, il giorno 20 apr 2024
Dear Guest,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the beautiful surroundings and found our hotel to be clean, friendly, and well-equipped. Your satisfaction is our priority, and we appreciate your kind words about our service.we apologize if the size of your room did not fully meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences. If you choose to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to accommodate you. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon!Best regards,

8/10 Buono

Kristoffer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Dutch Design Hotel Vondelpark, il giorno 20 apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards ,

2/10 Terribile

Michael

8/10 Buono

Claire

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
L'hébergement est sympa. Bien situé. Chambre un peu petite
Soggiorno di 4 notti a febbraio 2024
Risposta di Dutch Design Hotel Vondelpark, il giorno 6 feb 2024
Dear Claire,Thank you for your feedback! We're glad you enjoyed our accommodation and its convenient location. We'll take note of your comment about the room size and aim to improve for future guests. We hope to welcome you back soon!Best regards,Anastasiia,Recepcion

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, friendly staff, overall great experience! 100% recommended.
Soggiorno di 1 notte a gennaio 2024
Risposta di Ana, il giorno 26 gen 2024
Thank you very much for your wonderful feedback!We're thrilled to hear that you had a great experience during your stay at our hotel. Providing exceptional service and creating positive experiences for our guests are our top priorities, and we're delighted that you found our staff friendly and enjoyed your time with us.Your recommendation means a lot to us, and we truly appreciate your kind words. If your travels bring you back to our area, we'd be honored to welcome you again!Warm regards

10/10 Eccellente

Erendira

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price was good, the hotel is almost new, the only thing was the the elevator was not working.
Soggiorno di 3 notti a gennaio 2024
Risposta di Ana, il giorno 16 gen 2024
Dear Lara ,Thank you for your feedback. We're glad you found our hotel's pricing attractive and enjoyed its new facilities. We apologize for the inconvenience with the elevator and appreciate your understanding. We look forward to welcoming you again.Best,AnaReceptionist

8/10 Buono

Joshua

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
really nice area, rooms are clean and good.
Soggiorno di 3 notti a dicembre 2023
Risposta di luisa, il giorno 11 gen 2024
Hi Joshua,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our lovely area and found the rooms to be clean and comfortable. If there's anything specific you loved or if there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and hope to continue providing you with a great experience during your time with us. Safe travels!

10/10 Eccellente

Navroz

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Luisa, il giorno 11 gen 2024
Hi Navroz,Thank you for taking the time to share your feedback and for awarding us a perfect 5-star rating! We're delighted to hear that you had such a positive experience during your stay. Our team works hard to ensure our guests feel comfortable and well taken care of, and it's always rewarding to know when we've succeeded.If there's anything specific you loved about your stay or any suggestions you have for us to make future visits even better, please feel free to share. We value your input and look forward to welcoming you back for another excellent stay in the future.Safe travels, and thank you for choosing us!

10/10 Eccellente

GISELLE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ótimo banheiro!
Quarto bem pequeno, mas suficiente para um casal. Nao tem muito espaço para abrir as malas, mas isso não é causou problemas. Banheiro excelente, com chuveiro forte e água bem quente! A única coisa que poderia sugerir é aumentar a quantidade de ganchos nas paredes do quarto para termos mais lugares para pendurar as roupas. O café da manhã é bom (Forough foi super atenciosa conosco)! Equipe do hotel é muito prestativa e simpática!
Soggiorno di 4 notti a dicembre 2023
Risposta di Ebrahim, il giorno 19 dic 2023
Dear ÓtimoThank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and that our staff, particularly Forough, made your experience memorable.We appreciate your insightful comments about the room size and suitcase space. Your feedback is invaluable as it helps us understand the areas where we can enhance our guests' experience. We will certainly consider your suggestion to increase the number of hooks in the room to provide more convenient options for hanging clothes.It's great to know that you found the bathroom amenities to your liking, with a strong shower and very hot water. We strive to provide a comfortable and enjoyable environment for all our guests, and your positive remarks encourage us to continue our efforts.We look forward to welcoming you back in the future, and please feel free to reach out if there's anything specific you'd like us to address or improve upon for your next visit.Warm regards,Receptionist

10/10 Eccellente

Giovanna

Soggiorno di 1 notte a dicembre 2023
Risposta di Ana, il giorno 30 dic 2023
Dear Giovanna,Thank you so much for taking the time to share your positive feedback and for awarding us a perfect 10! We're thrilled to hear that you had an enjoyable experience during your stay.We appreciate your support and are always delighted to receive such high praise. If you have any specific comments or suggestions in the future, please feel free to share them with us. We value your input and strive to make each guest's experience exceptional.We hope to have the pleasure of welcoming you back to our hotel in the future. Safe travels!Best regards,AnaReceptionist

8/10 Buono

Wilbert

Mi è piaciuto: Pulizia e personale e servizio
Nice hotel, friendly staff.
Soggiorno di 2 notti a dicembre 2023
Risposta di luisa, il giorno 6 dic 2023
Dear Wilbert,Thank you for your kind words and positive feedback! We are delighted to hear that you had a pleasant experience at our hotel and that you found our staff to be friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have been noticed and appreciated.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay.Best regards,

8/10 Buono

Joep

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tv werkt voor geen meter / Phillips rommel ongelofelijk. Mooi nieuw hotel, fijne bedden wel kleine kamers Maar al bij al prima en zeer netjes
Soggiorno di 2 notti a novembre 2023
Risposta di luisa, il giorno 29 nov 2023
Bedankt dat je de tijd hebt genomen om deze recensie te schrijven.Het spijt me te horen dat de tv niet goed werkt en dat je problemen hebt met het Phillips-apparaat. Het is positief om te horen dat je over het algemeen tevreden bent met het nieuwe hotel, de comfortabele bedden en de netheid. Als je specifieke zorgen hebt over de tv of andere zaken, zou ik je aanraden om contact op te nemen met de receptie of de klantenservice van het hotel. Ze zullen waarschijnlijk hun best doen om eventuele problemen op te lossen en ervoor te zorgen dat de rest van je verblijf zo aangenaam mogelijk is.we zijn blij dat het al met al een goed verblijf was in ons hotel.We hopen u snel weer te zien.vriendelijke groetenLuisaHotel Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
We stayed for 3 nights and the hotel was clean, comfortable and quiet. It was close to the tram stop and the Vondelpark. Breakfast was included and was tasty.
Soggiorno di 4 notti a novembre 2023
Risposta di Ebrahim, il giorno 16 nov 2023
Thank you for your recent stay! We're thrilled you found our hotel clean, comfortable, and conveniently located near the tram stop and Vondelpark. It's great to hear you enjoyed our tasty breakfast. We appreciate your feedback and hope to welcome you back soon!Best regards,Receptionist!

10/10 Eccellente

Erlend Redi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di luisa, il giorno 11 nov 2023
Dear Erlend,Thank you so much for your incredible feedback and the fantastic 10-star rating! We're thrilled to hear that you had such a positive experience. Our team works hard to ensure that every guest feels satisfied and valued, and it's always rewarding to know that we've succeeded.If there's anything specific that stood out to you or any additional feedback you'd like to share, we'd love to hear it. Your input is invaluable, and it helps us continue to improve and provide the best possible service.We look forward to welcoming you back in the future and creating more memorable experiences for you.Best regards,Luisa

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel was very clean, great location for being next to the park which is lovely for walking. Also close to the tram links to get around and a few local restaurants. Anna was very friendly on the desk which made me feel very at home. Only negatives were that you had to get to breakfast early enough otherwise they ran out of fresh baked croissants, storage is non existant in the room which wasnt ideal for a 5 day stay and the bathroom light only works via sensor meaning I'd either shower in the dark or get blinded on the middle of the night. Overall lovely hotel i'd stay in again though.
Soggiorno di 4 notti a ottobre 2023
Risposta di Ebrahim, il giorno 9 nov 2023
Hi there! Thank you for sharing your experience! We're delighted you appreciated the cleanliness, great location, and Anna's friendly service. Your insights about breakfast, room storage, and bathroom lighting are noted, and we'll work on making improvements. We appreciate your understanding and look forward to hosting you again for an even better stay.Reception!

8/10 Buono

Oguz han

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di luisa, il giorno 5 nov 2023
Dear Oguz,thank you for taking the time to rate us!We sincerely hope to see you again in our hotel!LuisaHotel Manager

6/10 Soddisfacente

Wim

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Schone maar krappe kamer
Schone maar krappe kamer en badkamer. Televisie werkte niet, ook niet nadat men er op ons verzoek naar had gekeken. Goed ontbijt.
Soggiorno di 1 notte a novembre 2023
Risposta di luisa, il giorno 5 nov 2023
Bedankt voor uw recensie. Wij stellen uw feedback zeer op prijs en bieden onze excuses aan voor de ongemakken die u tijdens uw verblijf heeft ondervonden.Wij zijn blij om te horen dat u heeft genoten van het ontbijt. Het spijt ons echter te horen over de problemen met de kamer en de televisie. Wij begrijpen dat een krappe kamer en een niet-functionele televisie frustrerend kunnen zijn.We hebben kennis genomen van uw zorgen en zullen deze aanpakken om een betere ervaring voor onze toekomstige gasten te garanderen. Onze excuses voor het eventuele ongemak dat dit tijdens uw verblijf heeft veroorzaakt. Wij hopen u in de toekomst nogmaals te mogen verwelkomen en u een beter verblijf te kunnen bieden. Uw feedback is waardevol voor ons omdat we ernaar streven onze services voortdurend te verbeteren.LuisaHotel Manager

10/10 Eccellente

Sounghee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant stay thanks to nice and kind staffs. Also the location was good - quiet residential area at the same time close to tram station so easy to get to touristic places.
Soggiorno di 4 notti a ottobre 2023
Risposta di Maria P., il giorno 31 ott 2023
Dear Kim,Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you had a pleasant stay with us and that our staff made a positive impression on you. Our team takes great pride in providing excellent service and creating a warm and welcoming atmosphere for our guests.We're also thrilled to know that you found our location convenient. Being in a quiet residential area while still being close to a tram station does offer the best of both worlds for our guests, making it easy to access all the tourist attractions.Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again on your future visits to the area. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. We're always looking for ways to make our guests' experiences even better.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Kind Regards,

8/10 Buono

Katja

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di luisa, il giorno 28 ott 2023
Thank you for taking the time to share your valuable feedback with us.We hope to have the pleasure of welcoming you back to our hotel in the future, and we'll strive to make your next stay even more enjoyable.Warm regards,Luisa

10/10 Eccellente

Nigel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel staff were very friendly and helpful, rooms were clean and comfortable, rooms were very warm so we had to use Air-Con unit to get temperature down to have a good sleep. The location was fantastic being next to Vondelpark and only a 1 hour walk into city centre ( or you could get a tram within 5 min walk ). Only negatives - TV would freeze sometimes and get no signal, also shower was only hot after 7.30am. On the whole great place good location and friendly staff.
Soggiorno di 5 notti a ottobre 2023
Risposta di luisa, il giorno 28 ott 2023
Thank you for taking the time to share your valuable feedback with us. We're delighted to hear that you had an overall positive experience during your stay at our hotel, and we appreciate your kind words about our friendly and helpful staff, as well as our clean and comfortable rooms.We're pleased to know that you enjoyed the fantastic location, right next to Vondelpark, and the convenience of being able to reach the city center with ease, either by walking or using the nearby tram service. It's great to hear that you found our location to be such an advantage.However, we do apologize for the inconveniences you encountered. We take your feedback seriously, and we will address the issues you mentioned. Your feedback helps us improve, and we appreciate your understanding.Once again, we appreciate your feedback and are grateful for your kind words about our staff and location. We hope to have the pleasure of welcoming you back to our hotel in the future, and we'll strive to make your next stay even more enjoyable.Warm regards,LuisaHotel Manager

10/10 Eccellente

Andreas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was excellent!!!
We stayed for five days at this amazing hotel in a wonderful location close to Vondelpark. The receptionist "Maria" was very kind and so helpful🙏. The all day free coffee and juices at the breakfast room was so appreciated.
Soggiorno di 4 notti a ottobre 2023
Risposta di Pedro, il giorno 22 ott 2023
Dear Andreas,Thank you for sharing your positive experience during your five-day stay at our hotel. We're thrilled to hear that you had such an enjoyable time.It's wonderful to know that you found our hotel amazing, and that the location near Vondelpark added to your experience. We greatly appreciate your kind words about our receptionist, Maria, and her helpfulness. We'll make sure she receives recognition for her outstanding service.We're also pleased that you appreciated our complimentary all-day coffee and juices in the breakfast room. Your satisfaction is our priority, and we're glad that these amenities enhanced your stay.We look forward to welcoming you back in the future. If you have any further feedback or specific details to share, please feel free to do so.Thank you for choosing our hotel, and we can't wait to serve you again.Kind regards,Reception

10/10 Eccellente

John

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Very helpful & friendly staff, quiet, comfortable location, handy to transport and some very good local restaurants
Soggiorno di 3 notti a ottobre 2023
Risposta di Pedro, il giorno 21 ott 2023
Dear John,Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you had an enjoyable experience.Your kind words about our helpful and friendly staff, the quiet and comfortable location, as well as the convenience of being close to transportation and local restaurants, are greatly appreciated. We aim to provide a welcoming and convenient environment for our guests.We hope to continue to meet and exceed your expectations in the future. If you have any additional feedback or suggestions, please don't hesitate to share them with us.Thank you for choosing our hotel, and we look forward to serving you again.Kind regards,Reception

4/10 Scarso

Ricardo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Esperávamos um pouco mais
O padrão hi-fi das portas é admirável, até não funcionar e vc ficar do lado de fora do hotel ou do quarto. A luz do banheiro por presença é bem desconfortável , demandando constante movimentos para não ficar no escuro. Na última noite e manhã não tínhamos água quente. O atendimento no café da manhã da última manhã foi também bem difícil, com uma funcionária em péssimo humor.
Soggiorno di 1 notte a ottobre 2023
Risposta di Pedro, il giorno 14 ott 2023
Dear Ricardo,Thank you for taking the time to provide feedback on your recent stay at our hotel. We genuinely appreciate your comments as they help us identify areas for improvement and ensure that our guests have a better experience.We're pleased to hear that you appreciated the hi-fi standard on the doors, but we sincerely apologize for the inconvenience you faced when it didn't work, leading to difficulties accessing your room. We understand the frustration this can cause and will address this issue promptly.The issue with the bathroom light is also noted, and we will work on resolving it to ensure our guests have a comfortable experience.We apologize for the inconvenience of not having hot water during your stay, we had indeed 2 different moments at night where the boiler suffered an issue and that resulted in the hotel without hot water for a couple of hours. Our techinical department did their best to fix the issue as fast as they could, but we understand this can cause a big incovenience when trying to shower during this period.Your feedback regarding the breakfast service is concerning, and we will address this internally to ensure our staff consistently provide a pleasant and efficient dining experience.We deeply regret any inconvenience you experienced and hope you will consider staying with us again in the future. Your feedback is invaluable as we strive to provide a better stay for our guests.Kind regards,Reception

10/10 Eccellente

Geoffroy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Pedro, il giorno 10 ott 2023
Dear Geoffroy,Thank you so much for taking the time to leave us a perfect 10/10 rating! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us.Your satisfaction is our top priority, and your positive feedback motivates us to continue providing exceptional service. We hope to have the pleasure of serving you again in the future.If you ever have any specific feedback or suggestions to share, please feel free to reach out. We're always eager to improve and make your next visit even more enjoyable.Once again, thank you for choosing us, and we look forward to welcoming you back soon!Kind regards,Reception

10/10 Eccellente

Edmond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel snd service and breakfast
Soggiorno di 3 notti a ottobre 2023
Risposta di Pedro, il giorno 10 ott 2023
Dear EdmondThank you so much for taking the time to leave us a perfect 10/10 rating! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us.Your satisfaction is our top priority, and your positive feedback motivates us to continue providing exceptional service. We hope to have the pleasure of serving you again in the future.If you ever have any specific feedback or suggestions to share, please feel free to reach out. We're always eager to improve and make your next visit even more enjoyable.Once again, thank you for choosing us, and we look forward to welcoming you back soon!Kind regards,Reception

4/10 Scarso

Eloisa

Mi è piaciuto: Pulizia e personale e servizio
Everything was great at the hotel. The only thing is that I left a sweater in the room (I slept with it), and they told me my sweater wasn’t in the room. This is false because I slept with it, changed, and took my train back home. The sweater was in the room. My father gave it to me as a gift before he died. It was important to me. I hope whoever kept it really needed it.
Soggiorno di 2 notti a settembre 2023
Risposta di Pedro, il giorno 8 ott 2023
Dear Eloisa,Thank you for taking the time to provide feedback about your recent stay with us, and we are truly sorry to hear about the situation regarding your sweater. We understand the sentimental value it held for you, and we deeply regret any inconvenience this may have caused.Please accept our sincerest apologies for any misunderstanding or oversight that may have occurred regarding your sweater. We take such matters very seriously and will investigate this issue immediately to rectify any misunderstandings.If, by any chance, your sweater was misplaced or not handled correctly, we will do everything in our power to locate it and return it to you promptly. Kind regards,Reception

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Pedro, il giorno 5 ott 2023
Dear guest,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to see that you had a positive overall experience during your stay. If you ever decide to share more specific feedback or have any suggestions for improvement, please don't hesitate to reach out. We value your input and hope to have the pleasure of welcoming you back in the future. Your satisfaction is our priority, and we're committed to making each visit even better.Kind regards,Reception

10/10 Eccellente

Ian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique location Nice staff It would be nice to have a small fridge in the room
Soggiorno di 1 notte a settembre 2023
Risposta di Pedro, il giorno 22 set 2023
Dear Ian,Thank you for your kind words about our unique location and our staff. We're delighted to know that you enjoyed your stay with us.Your suggestion about having a small fridge in the room is much appreciated and will be taken into consideration as we continue to enhance our guest experience. We value your feedback and hope to have the opportunity to welcome you back in the future.If you have any more suggestions or requests, please feel free to reach out to us. We're here to ensure your stay is as comfortable as possible.Kind regards,Reception

10/10 Eccellente

Tjeu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Place and very clean
Soggiorno di 1 notte a settembre 2023
Risposta di Maria , il giorno 15 set 2023
Dear Tjeu,Thank you so much for this wonderful review! We are thrilled to hear that you enjoyed your stay with us.We would love to accomodate you again!

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff were so friendly and gave advice on places to visit/eat etc as it was out first visit. Both Pedro and Patryk were excellent. The rooms although small, was very comfortable and with the Aircon, made it a lot more so.
Soggiorno di 2 notti a settembre 2023
Risposta di Pedro, il giorno 12 set 2023
Dear Stephen,Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your feedback and are delighted to hear that you had a positive first visit.Our staff members, Pedro and Patryk, are indeed exceptional, and we're thrilled to hear that they were able to provide you with friendly service and valuable advice on places to visit and dine in our area. They take great pride in ensuring our guests have a memorable experience.We understand that our rooms may be on the smaller side, but we're pleased to hear that you found them comfortable, especially with the Aircon to keep you cool and comfortable. We aim to create a cozy and relaxing atmosphere for our guests, and it's rewarding to know we succeeded in making your stay enjoyable.We hope you had a fantastic time exploring the local attractions and dining options recommended by our staff. If you ever decide to visit again, please don't hesitate to reach out. We would love to welcome you back and make your next stay even more memorable.Thank you again for choosing our establishment, and we look forward to serving you in the future!Kind regards,Reception

8/10 Buono

Brigitte

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the front desk were most helpful. Patrick, in particular, went above and beyond to give us the information we need and find a space for our bikes. A young front desk staff person during the night from September 8 to 9 (a man, young, could be of asian heritage) was also extremely helpful when a smell of smoke entered our room in the middle of the night. He helped us establish that the smoke came from a bonfire at at neighbouring property, and made all the inspections with us to ascertain that the hotel was safe. Throughout, he took the concern most seriously and acted in a dignified and extremely thorough and respectful manner. I hope you can extend my thanks to both Patrick and this other front desk worker.
Soggiorno di 2 notti a settembre 2023
Risposta di Pedro, il giorno 10 set 2023
Dear Brigitte,Thank you for taking the time to share your positive experiences with our front desk staff during your stay with us. Your feedback is greatly appreciated, and we are delighted to hear about the exceptional service you received.We will certainly extend your heartfelt thanks to Patrick and the young front desk staff member who assisted you during the night. Their dedication and commitment to ensuring your safety and comfort are truly commendable, and we are proud to have such outstanding team members.It's wonderful to know that Patrick went above and beyond to provide you with the information you needed and assist with finding a space for your bikes. Additionally, the assistance you received during the unexpected situation with the smoke intrusion showed professionalism, attentiveness, and a commitment to guest safety.Your kind words are the best reward for our team's efforts. We value your feedback and appreciate your recognition of our staff's excellent service. If you ever plan to return, we would be thrilled to welcome you back to our hotel.If you have any further comments or suggestions, please do not hesitate to share them with us.Kind regards,Reception

10/10 Eccellente

Jan

Viaggio di coppia
Hotel in een van de mooiste buurten van Amsterdam.Met leuke barretjes en uitstekende restaurant Ook makkelijk met de tram te bereiken vanaf Amsterdam CS met tram 2 naar nieuw sloten .Hotel is recentelijk gerenoveerd en mooi en praktisch ingericht.We hadden niet een hele grote kamer maar het bed was heerlijk Alleen het kussen was wat hoog en hard.Verder mooi ingericht van deze tijd Ontbijt was prima .Als je in een rustige buurt in Amsterdam wil overnachten is het een aanrader
Soggiorno di 1 notte a settembre 2023
Risposta di Pedro, il giorno 9 set 2023
Dear Jan,We're thrilled to hear that you had a positive experience during your stay in one of Amsterdam's most beautiful neighborhoods.It's great to know that you enjoyed the local bars and excellent restaurants nearby. The accessibility of the tram from Amsterdam Central Station to Nieuw Sloten is indeed a convenient way to reach our hotel.We appreciate your recognition of our recent renovation, and we're glad that you found the hotel's design both beautiful and practical. While the room may not have been very large, we're delighted that you found the bed comfortable, although we apologize if the pillow was a bit too high and firm. We'll take note of your feedback regarding the pillows to improve our guests' comfort.It's wonderful that you found the room well-appointed and in tune with contemporary design. We aim to provide a modern and comfortable atmosphere for our guests.Thank you for mentioning that breakfast met your expectations. We strive to provide a satisfying start to the day.We're honored to be recommended as a great choice for those looking to stay in a peaceful neighborhood in Amsterdam. If you have any further comments or suggestions, please feel free to share them. We look forward to the possibility of hosting you again in the future.Kind regards,Reception