I booked this hotel after my girlfriend insisted we stay close to the shops and dining areas of Amsterdam at a reasonable price. We booked the Classic Queen Bed room after looking at the photos. The room was very nice in person, I think I overlooked the size of the room since there was only a wall that separated the bed area and the bathroom/shower room. The shower and toilet were somewhat cramped, given the square footage of the room. The shower is a little fun to get working, lol! The staff was very friendly, seems like they may get a lot of tourist as they gave a booklet of food recommendations (we didn't get to try them as we had our own itinerary).
Only 2 downsides were during one night of our stay, we needed an additional small towel, but they kept saying they would page someone to bring it to us. After asking about 2 more times that night, we tried to ask again in the morning, they had they informed us that they had run out of the small towels, but could give us one of the larger towels. The other downside was that the rooms have a light up indicator to show if room service should visit or not to disturb. We searched all over the room on how to change this, as we had room service come in while we were sleeping 2 times during our stay. When I spoke with the front desk, they stated they were transitioning away from that, as our room did not have that light up indicator anymore, yet the room beside us did. We did receive a door hanger to help with this though.