Valutazioni basate su 754 recensioni verificate

4,3 su 5
86% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Albergo centrale

Data di pubblicazione: 13-ago-2015
Comoda posizione centrale per poter visitare la città e fare acquisti
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da anchorage

Good downtown hotel

Data di pubblicazione: 18-set-2017
Pro: Historic hotel in a good downtown location
Contro: Better weekend room rates
Classic historic hotel located in downtown anchorage. The crows nest is worth a visit even if it is just for cocktails or a glass of wine. The Whale's tail is a good wine bar with great bar food.
Commenti Hotel
20-set-2017 di Ryan, Hotel
Hi Steve, Thank you for the review. We appreciate the restaurant tags and we look forward to seeing you again. Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Helpful hotel staff

Data di pubblicazione: 12-set-2017
Contro: Centrally located in Anchorage. Close to shops and restaurants.
Posizione: Restaurants and shopping is all within walking distance. Renting bicycles to ride the coastal trail was a lot of fun. Got to see Moose.
The hotel staff were very friendly and helpful. The person who checked us in offered to give us a room with a better view without us even asking for a room change. Gave us great tips on where to eat.
Commenti Hotel
14-set-2017 di Ryan, Hotel
Hi Anonymous, Thank you for the review. We are always looking for ways to increase our service and thank you for speaking to that. Come back soon! Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Clean, delicious food and highly recommend

Data di pubblicazione: 9-set-2017
Very nice experience. We were in tower 3. 5 floor. Better view on higher floors but who cares. Shirley was very nice in Fletcher's. Good oysters half shell. Shrimp cocktail. Etc David in cafe for breakfast ... everything was "lovely". He was excellent waiter. Fresh fresh food. And great portions. Lots of tea and coffeee. Ryan Asst manager gave us another room with king size bed. Chelsea was great at Crows nest. And the wine guy was Very professional. Crab legs and oysters. Good wine. Excellent service. We booked spa services at hotel. Use of gym, hot tub, steam room etc. nice.
Commenti Hotel
11-set-2017 di Ryan, Hotel
Hi Charmaine, Thank you for sharing your experience. It's really nice to hear our staff took such good care of you. If you're ever back this way we'd love to see you again. Take care! Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 31-ago-2017
Very nice. Quiet. Convenient to everything. .........
Commenti Hotel
1-set-2017 di Ryan, Hotel
Hi Anonymous, Thank you! Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Vancouver, BC

Data di pubblicazione: 29-ago-2017
Cool historical hotel in convenient location. Despite busyness of cruise ship season, hotel staff very friendly and helpful.
Commenti Hotel
30-ago-2017 di Ryan, Hotel
Hi Doug, Thank you! Ryan
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

great historic hotel that isn't part of a chain

Data di pubblicazione: 24-ago-2017
Pro: Terrific location, facilities and staff. The concierge bent over backwards to hep us plan some spur of the moment activities in the area.
Contro: Our room wasn't quite as large as some other hotels I have been at, but was quite comfortable.
Posizione: Close to downtown and the ocean, easy walks to both
Terrific location, facilities and staff. We were on a brief 1st time visit to Alaska and this hotel was the perfect home base. Great paintings of the life of Captain Cook and artifacts throughout the hotel.
Commenti Hotel
30-ago-2017 di Ryan, Hotel
Hi Anonymous, Thank you for pointing out the service provided by our concierge Louisa. She is amazing and always goes above and beyond. See you soon. Ryan
3 su 5
di un viaggiatore verificato da So. Cal.

Nice enough

Data di pubblicazione: 23-ago-2017
Pro: Proximity to train station. Valet staff.
Contro: Ham and cheese omelet.
Posizione: Proximity to train station.
The interior of the hotel is quite nice. The street signage of where to park, or even where the front door is located, is minimal. The staff was very pleasant. The diner for the breakfast was not up to par. I was disappointed. Oh well. The staff was very pleasant.
Commenti Hotel
30-ago-2017 di Ryan, Hotel
Hi Nod, Thank you for the review. The Hotels main entrance on 4th avenue is currently closed to construction thus we moved our Valet to K street. We look forward to having it available to our guests soon and can't wait to see you again. Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da los angeles

verygood hotol to stay.

Data di pubblicazione: 23-ago-2017
Pro: very good food
Posizione: good location.
they Can do early check in.8:30am.their staff very nice to everyone
Commenti Hotel
23-ago-2017 di Ryan, Hotel
Hi James, Happy to accommodate! Ryan
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Upland

Great Hotel with Friendly and Helpful Staff

Data di pubblicazione: 18-ago-2017
Pro: The shopping, service and helpful staff.
Contro: The service, cook and staff at the Whales Tail Restaurant
Posizione: The location is very central and short walk to many restaurants and shopping. A shopping mall is nearby as well as the Trolley Town tour.
We stayed 2 nights in this hotel and loved it. All the staff were not only friendly but helpful going beyond what you normally expect. Starting with them accommodating us with a very early check-in---6:00am to having our bags delivered to our room and waiting for us. The restaurant staff were friendly and efficient, We dined at 3 of the restaurants, We did have a problem at one of the restaurants, the Whales Tail with both the food and service . Service was very slow and even after sending a rib eye steak back, it was still not cooked properly. The shopping at this hotel was plentiful and super. Again, the staff were friendly, efficient and helpful. The shops had some nice clothes and jewelry.
Commenti Hotel
22-ago-2017 di Ryan, Hotel
Hi Fay, Thank you for taking the time to review the Hotel. I'm very pleased to hear you enjoyed so many parts. We'll correct the areas you mentioned that need improvement. Come back soon! Ryan