Hotel a Arden

“Great and friendly staff!”

“It was amazing!! we had no complaints!”

“Convenient and clean property”

“We loved our room which was very comfortable, charming and had various amenities to make our stay enjoyable. We appreciated the mini-fridge and coffee maker in the room as well as access to the full kitchen next door with a variety of foods and equipment to use for breakfast or anytime. Parking was easy and very safe. Lighting on the property was very good. Sabrina, who lives on site, showed us to our room and gave us a brief tour of the grounds. She was available for anything although we...

“What I liked is that BW doesn’t allow pets. No barking dogs! It was great! Also the breakfast was very good and the room was comfortable and quiet.”

“Great stay, staff very pleasant and helpful, great location for the price, so close to downtown river walk, bars and Alamo. Good parking.”

“The room was very clean on the whole, and bedding was extremely comfortable. Staff was accommodating when I asked for extra towels and plates for my family’s meals. It was quiet and safe, and we all felt relaxed doing our entire 4th of July weekend. I plan to come back here next year with our extended family. Also very close to good restaurants and convenience stores. Loved my entire experience here…price for the stay was very reasonable.”

“The place looks nothing like the pictures. The hotel is very old and does not even have an ice machine. They use a drink cooler and fill it with Ice,( very unsanitary) We had requested a king bed and when we arrived the room had no microwave,which we really wanted . I was told not all king rooms have a microwave,so we had to move to a room with 2 queens. Breakfast consists of muffins and bagels,if you want a warm sausage croissant it costs $4. It is not worth $155 + a night. There are not...

“we checked in July 1, and the room was dirty and covered with some bed bugs, the bathroom was fithy and not cleaned, there were prostitues, the lady up front was very helpful, we decided not to stay there, I have pics to confirm”

“Everything was good”

“Bed was comfortable, so it’s a pillows, front desk attendant was very polite.”

“The room we got was a handicapped room which was not for anyone with a handicap. Tub and shower has rusted out spots. Tub was very slippery no traction whatsoever. I first hit my head on a tall soap dish and swelled up my eye. Also while in shower I slipped and fell. I brought it to the attention of the front desk what happened and he stated they get complaints all the time about the rooms need to be updated. Front desk said old me the property owner will not make upgrades. I won’t be staying...

“Breakfast was horrible, microwaved sausage patties and scrambled eggs... the waffles mixture was very watered... very disappointed”

“My family and I stayed for the weekend and as soon as we checked in, the front desk staff was very hospitable and courteous. The breakfast was great and the dining area was clean. Our room was a great size and comfortable.”

“Check-in took over 45 min. They lost our reservation. Music in lobby was full of cuss words. Room was fairly clean but bathtub stopper was corroded and didn’t work. Could not get another room or service to fix it. They promised to fix it but wouldn’t answer the phone after an hour wait. Will not go back. ”