Hotel vicino a ArtRage Gallery - Syracuse

“Easy parking. Walk to SU. Nicely renovated. Staff were super helpful and accommodating. After I checked-in at night, I asked the staff at the bar if I can put my mini ice pack in the freezer. She was very helpful and went extra miles to take my mini ice pack to the basement fridge. BTW. They have mini fridge in the room. In the morning, another lady at the front desk gladly and swiftly retrieved my mini freezer pack from downstairs upon my check-out. Had a nice night sleep after a hot shower.”

“Personale impreparato a fornire risposte sia per la mancata conoscenza che per la lingua inglese. Solo un ascensore funzionante per un albergo di 6 piani. Stanza un po’ rumorosa in quanto adiacente all’ascensore e mancava isolamento acustico. ”

“Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada.”

“Loved the location, plenty of dining opportunities.”

“Ty was simply amazing! The hotel was fantastic. Beds super comfortable.”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“The hotel is clean”

“This property was absolutely gorgeous. our rooms were very clean and spacious. The front desk was extremely helpful on traveling throughout the city and we’re very welcoming upon our return to the hotel after our outing.”

“Old building. Broken air conditioning but they gave us a fan. Probably great in winter.”

“Toilet seat broken. Tv and WiFi not working even after resetting multiple times. Stains and holes in duvet. Curtains broken- didn't close all the way. Had to use hair clips to keep them closed so people didn't see us undress and maintain privacy. Walls peeling and like dripping. Light in ceiling doesn't work. Although it looks like they tried to upgrade, there are small details they miss. Staff was nice but next time the cleaners/ maintenance people need to fix things.”

“Nice shuttle to the airport. Saved an Uber charge at 3am!!! Great breakfast spread.”

“Very nice room, clean, large, and great staff.”

“The staff was great and the pancake machine was very entertaining!!”

“Overall nice property”

“Everything was amazing, only issue we had was the spotlight a foot away from the window shining in, made it seem like daylight outside even with both blinds closed. Other than that, staff was very friendly, breakfast was good. Would stay again”

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“Great hotel to stay at close to the Syracuse International Airport. The breakfast is nothing great but the shuttle service to the airport is very good. Shuttle service runs every half hour. We stayed at this location on the night of our arrival and on the night before our departure. It is only a 10-minute shuttle ride from the airport.”

“15 minutes from center city. convenient and many utilities available. Room clean up is on demand ”

“The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a...