Valutazioni basate su 937 recensioni verificate

3,1 su 5
61% degli ospiti consiglia questa struttura
3,2 Pulizia della camera
3,5 Servizio e personale
3,2 Comfort in camera
2,9 Condizioni dell’hotel
Recensioni verificate di Expedia
1 su 5
di un viaggiatore verificato

No!!!

Data di pubblicazione: 5-ago-2015 su Hotels
The price is no good for the service.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Lawrenceville, GA

Home For A Visit

Data di pubblicazione: 12-nov-2017
Pro: The thing I liked the most was Its location (not far from where some of my family lives).
Contro: In the room I was in, a couple of the ceramic shower fixtures needed to be repaired or replaced. The tile was in good shape, though.
Posizione: The location was just east of downtown Black Mountain, and with just a little walking, I could have gotten there very quickly.
The check-in process was fast and efficient, and my room was ready when I got there.
3 su 5
di un viaggiatore verificato da Orlando, FL

Good for one night

Data di pubblicazione: 6-nov-2017
Pro: The free ticket to Biltmore and the location
Contro: CLean the place up. Move out the dirty chairs.
Posizione: Chimney Rock (but call ahead), Asheville and the Blue Ridge Parkway.
The best thing about this place was the free ticket I got to the Biltmore. The staff was great, but the room sucked!!!! Smelled like smoke. Everything was unplugged. Bathrooms are old, bed is hard. I honestly would never return to this location. Its very disappointing, but its in a good spot from Asheville. Thin walls, heard the people next door tv and snoring. The TRAIN!!!!! why wasn’t I told a train passes by and the horn is so loud. Turn on the A/C to mute some of the noise.
2 su 5
di un viaggiatore verificato da Durham, NC

Disappointed

Data di pubblicazione: 3-nov-2017
I was pretty disappointed with our stay at super 8. When we first walked into the room, we were met with an overwhelming musty smell. We kept the door open most of the time trying to air the place out. As far as cleanliness, there were some dark curly hairs around the toilet and in the shower, along with a used shampoo bottle still sitting in the shower from a previous guest. We also weren't able to charge our phones due to none of the outlets working. For the price we paid, I expected a little better quality than we received.
3 su 5
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di un viaggiatore verificato da NC

Nice stay for the money

Data di pubblicazione: 30-ott-2017
The hotel room was clean and comfortable. The breakfast provided was okay was not a full bar like most upscale hotels, but it was very enjoyable. The parking was easy access with good space. The staff was super friendly and helpful. This hotel is a decent place for you to stay and a great place to save money. The bathroom did have some water damage and needed to be upgraded but there was evidence that they were in the process of upgrading.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 23-ott-2017
Did not inspire confidence in cleanliness. Rough, rough towels. TV hardly worked. Might as well not serve the "breakfast".
1 su 5
di un viaggiatore verificato

Very disappointed

Data di pubblicazione: 16-ott-2017
I had called twice earlier on the day of my arrival to see if I could cancel my reservation. Both times the manager had just left. When I arrived later that evening and went to check in I was informed that my room was a smoking room not non-smoking as I had requested. The front desk clerk said that since I had booked through Expedia that I was only guaranteed a room regardless of what was requested. I asked for the manager only to be told once again that he was not there. We went to the room and the bathroom had something on the floor. We could not get the AC to plug in either. We went back down to the front desk and I showed the clerk my itinerary where I had booked a non smoking room but again she said it was because I had booked through Expedia. I called Expedia who In turn called the hotel. The lady from Expedia initially said I would be given a refund but after talking to hotel she informed me that I would have to wait to talk to manager who would not be in until Friday. They offered me a different smoking room but again the smell was horrible so I chose not to stay. I was given a refund however I will not be using this site for reservations nor would I recommend this hotel.
4 su 5
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per Tutti
di un viaggiatore verificato

Data di pubblicazione: 9-ott-2017
It was an overall pleasant experience and the room was clean.
5 su 5
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di un viaggiatore verificato da Atlanta

Class reunion

Data di pubblicazione: 9-ott-2017
Pro: Convenience and friendly staff.
Posizione: It was near downtown Black Mountain where there are lots of good restaurants, especially My Father's Pizza and Black Mountain Bistro.
It was very convenient to my alma mater and to downtown Black Mountain. The staff was very nice and helpful and I will definitely stay there again.
2 su 5
di un viaggiatore verificato da Chattanooga, TN

Great location, old hotel

Data di pubblicazione: 1-ott-2017
I typically choose a hotel based on a combination of price and guest rating. Unfortunately this hotel has a deceiving guest score. I won't pick anything below a 3 or 70-75% guest approval. This hotel was more like a 2/2.5. The room was dated and had a weird smell. There were patched holes in the bathroom that had not been repainted. The desk chair had a hole in the fabric and overall the room needed a complete makeover.