Strutture Young's Hotels a Ashley Green

"At checkin they couldnt find my booking. Then they said expedia had already charged for the room and didnt want to provide a receipt. Then i showed the notification from the credit card that the hotel actually charged me. Only after 15 minutes they undestrood. I requested a quiet room, and regardless of my request they assigned me a very noisy room just close to the elevator and with runway view, that means a lot of noise from the departing aircraft.why they dont soundproof the window??? At dinner the clerk said that delivery of food to the room was complimentary, while actually they charge 4£ The shuttle bus to the airport costs 6 pounds and takes 40 minutes to terminal 5. In the room they dont offer even a small complimentary bottle of water"

"Hotel bello e elegante in ottima posizione rispetto all’aeroporto. Personale cortese e ottimo anche il ristorante! "

"The hotel is as good as it was pre COVID, the staff are excellent and the service on offer is exactly what you want for a 4* nothing pretentious just honest down to earth good service, breakfast is perfect and the location is spot on. It is and will be my go to place whenever travelling to London Heathrow "

"Hotel situato all’interno del terminal 5 di Heathrow, molto comodo per partenze sl mattino presto. Camere pulite, silenziose, letti comodi, unica pecca la mancanza di prese/usb per caricare i dispositivi elettronici sul comodino. "

"Hotel accogliente, servizi più che adeguati. Abbastanza lontano dal centro e non vicino a una fermata della metro."

"Tje hotel is a little bit old. Rooms are tiny and it's not very cleaned. Bar and restaurant are ok, "

"Struttura nel complesso sufficiente,la pulizia della stanza non viene fatta se non richiesta , altrettanto con la biancheria da bagno (2 asciugamani per quattro adulti) ,le camere al piano terra senza apertura per il ricircolo d'aria,ovviamente no bidet e moquette in camera non troppo profumata.La posizione dell'hotel è a circa un oretta con i mezzi dal centro,dopo una passeggiata di circa 10 minuti a piedi per raggiungerli.Costi della metro eccessivi!!"

"carini e coccolosi"

"Staff very kind"