Not as advertised
Data di pubblicazione: 4-nov-2017 su Hotels
No shuttle from airport as advertised - the reason we booked here. I also thought breakfast was included, another reason I booked here and was not- very overpriced. Place stunk of cigarettes, especially the restaurant which was supposed to be no smoking
6-nov-2017 di Dimas Christos, Hotel
Thank you for taking the time to share your honest feedback, it means a lot to my team and I.
We do use guest feedback to find areas of improvement and I will be sharing yours' with my team here. It’s disappointing to hear that the hotel didn’t meet with your expectations.
Your experience clearly doesn’t meet with the standards we set for ourselves.I hope we get the chance to host you again in the future and show you that your experience here is not the norm.
Front Office Manager