THIS HOTEL SHOULD BE MAX OF 4 STARS, THE ROOMS FEEL OLD AND VERY SMALL, THE OVERALL FEEL IS NOT A 5 STAR HOTEL
23-ago-2017 di General Manager, Hotel
Thank you for taking the time to share your feedback.
It’s disappointing to hear that our hotel didn’t meet with your expectations. Their refreshment and refurbishment is a continuous and ongoing process of our hotel, always for our guests’ benefit. Nevertheless, helpful feedback like yours can only aid our efforts.
I hope we get the chance to host you again in the future and show you that any unpleasant experience you may have had, is not the norm.