Hotel vicino a Baggeridge Country Park - Birmingham

“Character property with refurbishment completed to a good standard without losing the properties style”

“L'hotel non era male ma il mio letto sembrava essere stato sistemato con le lenzuola usate e tra l'altro non riboccate sui piedi ma arruffate... sulla moquette qualcosa di appuntito mi ha punto il piede. L'area piscina poi in Italia sarebbe stata chiusa per condizioni igieniche non descrivibili. Jacuzzi non funzionante, coperta con un telo, sauna annacquata con sporco galleggiante, piscina piccola e non limpida, spogliatoi e docce con molto sporco a terra... insomma un porcile! mi spiace ma...

“Albergo in una vecchia casa, struttura particolare ma si soggiorna bene. Camere silenziose pur essendo vicino a strada trafficata. Disponibile parcheggio interno.”

“No WiFi signal at all. No lock to the door”

“Everything was ok”

“During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.”

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“It was amezing”

“Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years”

“Good staff very helpful and fkexibke to my requirements”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“Great location for the city, clear intructions for check in. Easy peasy.”

“Very food breakfast ”