Valutazioni basate su 1.502 recensioni verificate

3,7 su 5
81% degli ospiti consiglia questa struttura
3,9 Pulizia della camera
4,0 Servizio e personale
3,7 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Expensive side and no slippers.

Data di pubblicazione: 26-lug-2017
This hotel is quite good, just that it is expensive and does not provide slippers, which are essential for the last star rating.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great location but very small room!

Data di pubblicazione: 19-gen-2017
Right on the downtown strip but the room was the size of a large closet
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da B

Extraordinary staff in an extraordinary situation

Data di pubblicazione: 31-dic-2016
During our recent stay with the Mount Royal Hotel in Banff the hotel had caught fire. The staff and the hotel itself handled the situation incredibly. Full credit to everyone involved in the management of what can only be described as a disaster. Before the fire all staff were extremely helpful and the room was good, clean and comfortable. Post fire we were swiftly rehoused in another hotel, taken care of with food and supplies and was constantly kept up to date on what was happening. I hope the hotel rebuilds and when they do I will 100% be back to support them.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da London, ON

Nice Hotel in Downtown Banff

Data di pubblicazione: 29-dic-2016
Pro: The location.
Contro: Maybe the jacuzzi and sauna area.
The hotel is very well situated, close to restaurants, shopping and just behind the parking lot where the ski (or airport) shuttles come. Rooms are comfortable and clean, staff is great and helpful.
1 su 5
di Braydon

Not a pleasant experience.

Data di pubblicazione: 28-dic-2016 su Hotels
Great hotel for being on the main strip downtown but non of the amenities such as hot tub or sauna were open. Construction on the roof (that was not mentioned until after check-in) was loud early in the morning. Their garbage chute from the roof down to ground level was right next to our window and offered as a very rude awakening.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Edmonton AB

Great Hotel Location

Data di pubblicazione: 27-dic-2016
If your looking for location in Banff, you can't beat it. Hot Tub was underconstruction so that was a little disappointing, but we got to use the sister hotels hot tub and it wasnt too far of a walk down to it. Hotel staff where excellent and rooms where fine. Seem a little dated but no complaints. I would definitely stay again.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da calgary ab

In downtown close to shops

Data di pubblicazione: 26-dic-2016
It's a good place for the nite in banff close to shopping and food parking was an issue but rest of it was good ni e place ....
2 su 5
di un viaggiatore verificato da Denver

Good location, but noisy.

Data di pubblicazione: 26-dic-2016 su Orbitz
Pro: Good location downtown.
Contro: Hotel could use much better sound proofing.
Good location, but noisy. There were ear plugs on the nightstand that we thought were for the construction noise, but not so. Loud club goers on main street (hotel next to night club) kept us up late into the night and heavy footed ski boots stomping the halls woke us up early in the morning.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-dic-2016 su Hotels
Room was large and beds were comfy. Bathrooms had mold in shower, were outdated and you could hear everything from the hallways/other rooms. Nice central location and free parking and wifi
5 su 5
di un viaggiatore verificato

Convenient hotel

Data di pubblicazione: 23-dic-2016 su Hotels
Staff was very friendly and efficient! Loved the location! Right in the heart of downtown.