You get what you pay for
Data di pubblicazione: 10-mag-2016
We lucked out a got a get deal for this hotel by booking on Expedia and the hotel was matched by what we paid for it. The only pro for this hotel was its central location in Downtown Banff. Besides this it was dirty, up kept and outdated. Upon arrival we received a room key and went to that room, to our shock, someone was already in the room. Either it was double booked or I heard from locals that tourists try to extend their stay without payment. After going down to the lobby we were given a room with two beds (we are a couple and booked 1 bed). This room was dirty (hair in the shower as an example). After talking with the manager, we received a discount and they even offered us a better room for the following night free of charge. And although we were traveling on a budget, even if the room is free of change, we wouldn't have stayed there again.