Valutazioni basate su 1.387 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
83% degli ospiti consiglia questa struttura
3,9 Pulizia della camera
4,0 Servizio e personale
3,7 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da Canada

Central location

Data di pubblicazione: 26-apr-2016
Pro: the location was central and convenient
Contro: maintenance service could have been more proactive.
Posizione: lots of great food, shopping and attractions
I booked this hotel for my nephews who were visiting from out of country. I checked them in and saw the room. Check-in was smooth. Staff was very friendly. Room was clean and comfortable. Bathroom door could not close properly. Did not call maintenance since they never took care of the main room door when requested. The dead bolt did not align and cannot be locked from the inside. Spoke to a maintenance person and over the two night stay, it never got attended to and was not updated either.
4 su 5
di un viaggiatore verificato da brooks

stay was good

Data di pubblicazione: 24-apr-2016
my stay in that hotel was comfortable and economical
4 su 5
di un viaggiatore verificato da Edmonton

Nice hotel on main street Banff

Data di pubblicazione: 19-apr-2016
Pro: Location location location! Close to everything.
Nice older hotel. Room clean and comfy beds and pillows. Only problem was the small bathroom and toilet placement not great for a tall person. A bit hot and couldn't get the air conditioning to work but opened the window (a bit noisy but not really a problem).
4 su 5
di un viaggiatore verificato da Martensville, SK

Beautiful Hotel in the heart of Banff!

Data di pubblicazione: 17-apr-2016
Great staff, comfortable hotel in the heart of Banff! We had a great stay here, and were pleased with the central location, close amenities and friendly staff.
1 su 5
di un viaggiatore verificato

Bed bug city.

Data di pubblicazione: 7-apr-2016
One staff member said the room was just done while another said there had never been a problem in the 7 years he worked there. Bedding had blood on it and there was a Big tear in the mattress. Front desk gave clean bedding and free breakfast coupons for the trouble but doesn't do much for the stress caused about bringing the unwanted home with you. The hot tub only worked on one side.
4 su 5
di un viaggiatore verificato

Close to everything Banff.

Data di pubblicazione: 5-apr-2016
We love the location of Mount Royal, as it sits in the middle of Banff. It's clean, comfortable and reasonably priced. Would recommend!
2 su 5
di un viaggiatore verificato

good location

Data di pubblicazione: 5-apr-2016
very dirty room, turns out it hadn't been cleaned yet. new room was also dirty and had no working outlets, the one accessible outlet was bashed in. no face clothes provided, sheets had holes in them. staff never asked how my stay was or compensated me for the room switch that was entirely their fault.
4 su 5
di un viaggiatore verificato

Good location, right downtown Banff

Data di pubblicazione: 3-apr-2016
Pro: Location, bed.
Contro: In-room literature.
Posizione: Central, downtown, surrounded by shops and restaurants.
Upgraded to a suite - very pleasant! Nice lounge and fireplace.
5 su 5
di un viaggiatore verificato da Saskatchewan, Canada

Very nice hotel right downtown Banff

Data di pubblicazione: 28-mar-2016
Very good stay. In a very nice central hotel. Very comfy, clean room.
4 su 5
di un viaggiatore verificato da Calgary

Great location

Data di pubblicazione: 18-mar-2016
Excellent location. Room was a bit stuffy. Had to have room keys recoded twice otherwise reasonable place to stay.