Valutazioni basate su 1.500 recensioni verificate

3,7 su 5
81% degli ospiti consiglia questa struttura
3,9 Pulizia della camera
4,0 Servizio e personale
3,7 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
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di un viaggiatore verificato

Great location but very small room!

Data di pubblicazione: 19-gen-2017
Right on the downtown strip but the room was the size of a large closet
5 su 5
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di un viaggiatore verificato da B

Extraordinary staff in an extraordinary situation

Data di pubblicazione: 31-dic-2016
During our recent stay with the Mount Royal Hotel in Banff the hotel had caught fire. The staff and the hotel itself handled the situation incredibly. Full credit to everyone involved in the management of what can only be described as a disaster. Before the fire all staff were extremely helpful and the room was good, clean and comfortable. Post fire we were swiftly rehoused in another hotel, taken care of with food and supplies and was constantly kept up to date on what was happening. I hope the hotel rebuilds and when they do I will 100% be back to support them.
4 su 5
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di un viaggiatore verificato da London, ON

Nice Hotel in Downtown Banff

Data di pubblicazione: 29-dic-2016
Pro: The location.
Contro: Maybe the jacuzzi and sauna area.
The hotel is very well situated, close to restaurants, shopping and just behind the parking lot where the ski (or airport) shuttles come. Rooms are comfortable and clean, staff is great and helpful.
4 su 5
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di un viaggiatore verificato da Edmonton AB

Great Hotel Location

Data di pubblicazione: 27-dic-2016
If your looking for location in Banff, you can't beat it. Hot Tub was underconstruction so that was a little disappointing, but we got to use the sister hotels hot tub and it wasnt too far of a walk down to it. Hotel staff where excellent and rooms where fine. Seem a little dated but no complaints. I would definitely stay again.
4 su 5
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di un viaggiatore verificato da calgary ab

In downtown close to shops

Data di pubblicazione: 26-dic-2016
It's a good place for the nite in banff close to shopping and food parking was an issue but rest of it was good ni e place ....
2 su 5
di un viaggiatore verificato da Denver

Good location, but noisy.

Data di pubblicazione: 26-dic-2016 su Orbitz
Pro: Good location downtown.
Contro: Hotel could use much better sound proofing.
Good location, but noisy. There were ear plugs on the nightstand that we thought were for the construction noise, but not so. Loud club goers on main street (hotel next to night club) kept us up late into the night and heavy footed ski boots stomping the halls woke us up early in the morning.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-dic-2016 su Hotels
Room was large and beds were comfy. Bathrooms had mold in shower, were outdated and you could hear everything from the hallways/other rooms. Nice central location and free parking and wifi
5 su 5
di un viaggiatore verificato

Convenient hotel

Data di pubblicazione: 23-dic-2016 su Hotels
Staff was very friendly and efficient! Loved the location! Right in the heart of downtown.
2 su 5
di un viaggiatore verificato da oregon

Heater does not work well, hot tub not working

Data di pubblicazione: 23-dic-2016
Amazing location! Lot of reviews complain about parking but for being right in downtown Banff I think they actually have a lot of spots. The room was lower standard. The heater/Airconditioner was not working well. We had to set the heat to 90 deg F to not freez at night, and I usually keep my bed room cool at home. Hot tub was broken. Very disappointed about that after a long day of skiing in the cold. A little "we are sorry" sheet was located at the front desk but at least some coupons for the bar or restaurant could have made the difference in customer service. Next year I will stay at the hotel from last year again which was only 2 blocks from the main downtown area. Hallways are very noisy (not from partying people) from normal through traffic and bad noise insulation. They do provide ear plugs
3 su 5
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di un viaggiatore verificato da Saskatoon

Right in the middle of downtown

Data di pubblicazione: 13-dic-2016
Pro: Great staff. Great Location.
Posizione: Literally everything is just a few steps away. I recommend Eddie Burger and The Dancing Sasquatch for entertainment.
It is a great location. Although, you might want to keep in mind it is in the middle of a party town haha. That might be a bonus, depending on who you are. It was great to be able to walk anywhere from the hotel. The staff were all really great and accommodating! The hotel itself is pretty old, so of course it wasn't perfect, but I imagine none of them are in this area. Our trip was awesome.