Hotel a Barston

“All ok. New place.”

“The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

“Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable.”

“Lovely room and staff efficient and friendly ”

“Beautiful and spotless hotel and rooms. 5* however, we had paid for full breakfast on both days. First days brilliant, second day not so. Waitress not very welcoming then said sorry no cooked breakfast. Issue in kitchen so only continental available. It’s not our fault and nothing we can do. There were no croissants or fresh bread to cut, just slices. One of the toasters had a notice saying only use left side and only two strawberry yoghurts were left. I had to ask for tea on three...

“Friendly staff, clean room with all the necessary amenities.”

“Splendida location e splendida struttura. Ottimo rapporto qualità prezzo”

“Ottimo rapporto qualità prezzo. Colazione buona e abbondante”

“Nice place, well organised ”

“iok”

“Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

“Lovely old inn ,nice food ,bed was lovely.so were the staff ,only moan was the stairs were steep and hubby disabled so had a job getting up them ,will stay there again”

“Spectacular. property and location. We slept in the 16th century building. The room super big, with an amazing view on the British country side. Bathroom extrememelly specious and with a wonderful bath tub The location is just wonderful. immersed in the country side Absolutely perfect stay. 10 ++++++ ”

“Great stay. Nice sized room, Lots of parking, Great breakfast. It is at the university, so lets food options in walking distance. Could use laundry facilities.”