Ostelli a Batam

“Overall the hotel was good. Just disappointed with their spa massage. Me & my husband had a 2 hrs spa treatment that includes leg bath( just washing your feet - less than 2mins). 30 mins body scrub ( we only have less than 15 mins) And is very unprofessional & messy. 90 mins aromatherapy massage with hot oil. But the oil wasn't hot/warm. Diffenitely less than 60mins. Me & my hubby feels they just rush to finish. At the end we realised is exactly 2 hrs. But the conclusion is the 2 hrs it...

“The hotel is huge in terms of dimension but looks like old and never finished and the room are quite small. The service is good and you can also enjoy a good dinner at the restaurant. The position is perfect because it's very near to the ferry terminal and main commercial center”

“... mare non eccezionale, pulizia poco curara, offerta culinaria del rustorante poco varia. Non il massimo.”

“Disappointing shuttle service Before arrival, I messaged the hotel several times to request pickup from the Batam ferry terminal, as the hotel advertised a complimentary pickup, but never received a response. We also requested the complimentary shuttle to the ferry terminal two days before departure, and the front desk acknowledged it. However, on the morning of departure, we discovered that no booking had actually been made. We also found out that the shuttle only goes to Harbour Bay Ferry...

“NA”

“Room very clean, staff very friendly, lobby feel welcome & very nice smell. If go to batam again, for sure i will choose this hotel for my accommodation.”

“Beautiful facilities & spa . Very well maintained.”