Hotel a Big Rock

“Needs refurbishing. Poor conditions. Not clean Poor breakfast”

“To start, Tucker who was manning the front desk upon arrival, was welcoming, warm and friendly. He was extremely professional with the check in process. Had all our information and checked us in thoroughly and quickly. When we were trying to transport our luggage etc, we were having difficulty and he came to our rescue helping get everything up to and into our room. As we came and went he was extremely friendly and smiling with courteous greetings etc. He should be recognized for his excellent...

“Clean rooms, friendly staff, hot breakfast, quiet and peaceful.”

“Very good”

“was a great stay for the wedding. Breakfast was good and they check me in when I was running late. Excellent!!!”

“Great location- excellent staff. ”

“The air conditioning was in adequate for the size of the suite. When checking out I rang the bell at the main desk and no one appeared. I went down for breakfast 15 minutes before closing and there were very few if any at all choices while the staff sat a table waiting to clean up.”

“The staff is nice, but the rooms have ants everywhere.”

“The staff was exceptional. We very much enjoyed our stay. Thank you!”

“Un po' più di cura nei bagni e nelle pulizie. Personale disponibile”

“The room was very clean. The breakfast was just ok (basics, but nothing hot). It was quiet and good value for what you pay. It’s not fancy, but it’s not expensive.”

“1”

“Gal on duty was super friendly. Motels biggest asset. ”

“Good breakfast very accods”

“I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

“Would stay again”

“Terrible stay. From the moment I entered my room, I found an ozone generator running, which made me cough and caused lung irritation throughout the day. These machines are too risky to have on when guests arrive and should never be used in occupied rooms, as they can be dangerous to people and animals. They switched my room, but the issues continued. On the second night, the fire alarm went off at 4:00 AM for about 10 minutes, then again from 5:00 AM to 5:38 AM. I didn’t get any sleep that...