Hotel a Big Springs

“We were not satisfied with the customer service at all. The television set in our room was not working. We called the main desk, and the person was already frustrated and did not want to do his job. After explaining that our TV was not working, he came up and played with it for a little bit. He knew the TV was not working, but played along like he was trying to fix it. Then he proceeded to tell us that it should be ok not to watch TV for one night. We asked for a replacement, to which he said...

“Good stay some of the corners of the bathroom we're not clean but otherwise comfortable stay and great breakfast. Staff was friendly and parking for our trailer was easy to find.”

“The person at the front desk was wonderful. She went out of her way to be sure our request for main floor was met. The hotel was exceptionally clean and comfortable. Breakfast was great!”

“All good”

“For a handicapped person the room was excellent -I have been traveling across the country as I recover from a broken ankle following ORIF surgery --Not all handicapped rooms are as good as this one! Roll in shower was the best one so far. At a fancy hotel now in Vail Colorado and encountered problems......... ALSO staff were wonderful ! This was the first hotel were they gave a treat bag for our dog -- including a tennis ball --MUCH appreciated by our golden retriever. We have traveled...

“Camera enorme: 2 letti ed un angolo soggiorno con un divano e 2 poltrone. Tutto estremamente pulito e curato. Staff gentilissimo e sempre attento. Peccato per la piscina in manutenzione ma può succedere! Colazione non grande ma buona per la tipologia di hotel. ”

“We stayed here for one night on a cross-country trip. The staff were friendly and helpful. the property was maintained fine and easy to access from the interstate, and the room was clean and comfortable. The breakfast was just okay; it was basically just a cereal option, toast, and other bread/starch options. Our room was supposed to have a coffee maker but didn't. When we asked about it we were told we could just use the coffee and water in the lobby, which is fine but it's disappointing that...

“This property really is bad shape . Advertises a swimming pool and there wasn’t a water.. also breakfast was advertised and it was a lot of leftover food”

“All employees were super friendly and respectful. Loved the freedom of the cabin scene. Was able to set up my own tailgate village and barbecue. Overall really enjoyed the stay and scenery and will plan to stay again. No outstanding complaints, however I know u want feedback so u can continue to improve ur service 4 guests...so to nitpick....I would only comment on the air conditioner seemed loud to other places, water pressure in shower was weak, and the breakfast gravy was almost cold with...

“Lovely staff and comfortable room.”

“Breakfast was slim on the second day”