Hotel vicino a Black Dog Paddle - Midlothian

“Room is clean, breakfast is good,”

“Despite renovations rooms were dated and not very clean. Air conditioning did not work well, could not get below 74 despite being set at 60. Trickling water pressure. Told front desk staff but could not be fixed.”

“Staff was very friendly and helpful”

“Check in and out was fast and easy.”

“The check-in”

“La struttura è ben tenuta ma non bisogna comunque aspettarsi nulla di più di un hotel da sosta di una notte. L'odore di "casa di riposo" che pervade la grande hall parla da sé, il cibo offerto così come le bevande gratuite dell'aperitivo sono appunto offerte e quindi ovviamente non hanno alcun valore. Non siamo stati male ma andare via non è stato un grande rimpianto. ”

“Nice staff!! Great breakfast! Spacious room!”

“The room smelled like cigarette”

“This was an awful stay it was 96 degrees outside and no air conditioning in the rooms. We had to go to target to buy fans. Staff told us they would discount and that never happened”

“All was great except the night desk man. He was rude, sarcastic, and wanted to argue about a shower chair. Instead of offering to help with my request, he just made excuses. Of course this was not the way an attendant should treat a guest. There are many other hotel choices and I will definitely consider others because of his sarcasm and rudeness.”

“I've stayed at the Courtyard by Marriot in Short Pump several times. The location is excellent. It's close to good shopping, nice restaurants and most important my mom's assisted living facility. The staff is always friendly and helpful. And the rooms are very comfortable. It's a great stay particularly for what they charge.”

“20 minutes waiting on hotel staff to check in. Manager agreed to an early (check out but never placed notes on account. Hotel was EXTREMELY loud due to kids baseball tourney in area... hence the need for an early day before check out...”

“Our room was gross. There were hand prints on the door. Dirty towels folded like they were clean. Marks all over the walls. Peeling wallpaper. The AC was out in the lobby/breakfast area. The fitness room was dated, dirty, no towels and broken equipment. We were only given 2 towels for 3 people the entire stay. When I asked for additional towels, I was given an attitude. When I explained the room situation I did not get an apology. Nice location.”

“Good location”

“The bed was excellent but the toilet was too low. I have bad knees so a walk-in shower and high toilet are some things I look for. The breakfast was not as high quality as some other Fairfield Inns we have stayed at. Our sausages were dried out and the eggs seemed maybe to have been made from powdered eggs. Not sure about the eggs though.”

“The room was nice and clean”

“Very comfortable room and bed. Breakfast was decent. Nice outside sitting area.”

“It is quiet, clean and in convenient location. Service and hospitality were exceptional”