Hotel vicino a Black Forest Section 16 - Colorado Springs

“Rustic log cabin was nice.”

“Could be better”

“I only stood one night and had to leave early in the morning before I could get the free breakfast. Unfortunately, I had to wait 45 minutes to get into my room, asthey were shortstaffed that day and the rooms were not cleaned prior to arrival, so I had to wait.”

“All good no complaints”

“The breakfast was really good.”

“Very nice!”

“Comfortable beds”

“It is a nice location except while we were there, the road construction made it hard to get in and out.”

“When I got there, I was checked into a very dirty room once got changed. The whole lounge area when you walk in was trashed. I’ve been to many Hilton properties and never have I experienced this from a Hilton property.”

“Everything was great”

“While this is an older property we had everything we needed. Clean, quiet, every staff member was friendly and accommodating. Breakfast was very good, eating area was small but we just went up to the room and ate. Hopefully the in room coffee makers will continue to be replaced with Keurig coffee makers. I don’t usually sleep well in hotels but I slept soundly in a comfortable bed every night. Great stay”

“The breakfast was not that great. Our key cards kept getting deactivated but they were quick to fix that issue. The pool did not look clean so the kids did not enjoy that. Other than that the room was nice and spacious for 6 of us. Easy area to get around in.”

“Had to request for a new room beacuse the one initially given to us was very old..break fast was very limited.. staff was very helpful”

“Hands down the best experience with hotel staff I’ve ever experienced. These folks seem to love their job and the people they work with. The friendliest staff I’ve ever encountered. It was a great stay because of the staff alone but then add a clean, comfy room and great breakfast. It was 10/10. Management is doing great.”

“Buona colazione,parcheggio comodo”

“Highly recommend! Kid friendly! Beautiful amenities. Amazing customer service. We will be back. Thank you!!”

“There had been a room fire before we arrived and the windows were all boarded up on one side of the motel. Ice machine was broken. There was coffee thermoses in the for morning complimentary coffee but the lobby doors were always locked. There was no mini fridge, coffee maker, or microwave in our room. When we requested to exchange our dirty towels for clean ones we were met with reluctant disdain. Overall one of the worst stays ever. You cannot even see mountains from anywhere on property. The...

“I was frustrated to hear about the parking fees at check-in, not when booking. Also, I prefer a paper receipt with charges listed at check out. I was refused and told an email would be issued which hasn't yet arrived, 3 days later. Charges have been billed but no statement explaining them.”