Hotel a Bonabéri

“We did not stay in the accommodation at all because it was not clean, paint work’s going all over the place, noisy and crowded with other permanent residents, pictures does not look as advertised. Then, had to look around in a strange environment with no internet to pay for another descent accommodation making me to use most of my holidays money towards another accommodation. Trying to get a refund by making several phone calls and emails to accommodation manager but to no avail. Till date. I...

“La professionalità dello staff”

“Personnels super sympa et très réactif à toutes demandes. Je futs très agréablement surpris par la qualité de l'ensemble des prestations proposées par l'établissement. Je conseille et recommande cet hôtel à tous européens ayant besoin pour ses vacances ou déplacements professionnels de réserver les yeux bandés ”

“Great property at a Great location. ”

“Good location, friendly staff. The facilities need an upgrade.”

“Problème d'humidité au mur surtout au 4e étage, serrure de porte brisée, wifi offert mais pas de connexion internet, aucune fiche avec les numéros d'appel de la réception ou du restaurant dans les chambres, télévision disponibles mais pas d'image, commode de lit pas nettoyé... Le service a la réception est irréprochable, cependant, il est pire au restaurant.”

“We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family. ”

“The place is so nice ”

“It was so amazing I will definitely come back again ”

“Fantastic ”

“At check in I was told my expedia reservation had been cancelled. Not true at all. I had to check in with a pre-autorization as new guest. But once the issue got solved, the concierge and all personnel was very polite and caring, calling me by my name. On my departure day (late evening) I was given a room to take a shower (free of charge). The hotel is a standard African aged, well preserved good hotel. But polite service and excuses make the difference !”