Hotel a Borrowdale

“There was no hot water at the property. No sugar or milk was available on arrival. Owner was contacted multiple times on however messages were being read but no response. The staff tried to assist however as the owner was not available they were limited with what they could do.a refund was also requested for part of the stay due to the issues however the owner again did not respond”

“Clean place with availability of parking. Staff are very helpful.”

“Theres plenty of parking and theres a restuarant inside”

“Need overall repair ”

“The place was beautiful and the staff was so friendly and helpful”

“I would go back just because of the staff. They were incredible. It honestly felt like family being there.”

“Le camere sono ben tenute e sono pulite. L'hotel è tranquillo e lo staff molto gentile. Ci siamo trovati male nel ristorante. Abbiamo prenotato un tavolo come suggerito ma al nostro arrivo non c'era. La cena era inaspettatamente a buffet e nessuno ci ha informato del prezzo - comunque era l'unica scelta che avevamo a quel punto siamo rimasti. La qualità del cibo non era buona e il servizio molto scarso (da bere è arrivato quasi a fine cena). ”

“This hotel claims they do not operate through Expedia, arrived at hotel late at night and they claimed to have no record of my booking despite funds having been taken by Expedia (Owner claims he has been trying to get the hotel removed from Expedia for the last 2 years??). Had to spend hours on phone with Expedia, at international roaming rates, to try and get a refund so that we could pay the hotel directly. Accommodation itself was poor, shower spraying into the ceiling with either scolding or...

“Site states it provides free shuttle to and from airport. But staff will try and chest you for 35 usd each way .. in cash ... Had to waste hours with Expedia still site refused tunyil I ask for charge machine and a recite. Too which they finally agree to derive.. do not trust or book. ”

“L'hotel è in una buona posizione per raggiungere l'aeroporto. Siamo state una notte sola e non abbiamo usufruito della colazione o di altri servizi. Ma il personale è stato veramente molto gentile e disponibile. La stanza era molto spaziosa e pulita, dotata dei comfort basilari. Grazie!”

“Pulito, personale efficiente e cortese, zona bella di Harare. Unico problema la doccia, un po' vecchia e poco funzionale.”

“Great grounds, very well maintained. Great room and bathroom. Excellent food and restaurant. Very helpful staff. If decidedly stay here again if I come back to Harare. Thanks for a great stay.”